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"Appeared to go fine. Line is cleared. Backup on main line is scary. Bob Taylor did a great job. Thank you so much."

"My fault that I didn't discuss price first. My daughter and I took pipes apart, cleaned them out and determined the clog was in the wall. Two guys were here an hour and a half and finally broke through the clog with a snake and shop vac. My "sticker shock" comes from the fact that my husband, when he was able, did all the maintenance in the house.... In the tiny space there was to work in, I'm not sure why two people were needed when one could barely fit. I do know that I was charged full for mechanic AND helper. I will do my research before hiring another contractor. Glad to have a free running drain."

"as advertised"

"I don't recommend Heidler. Last month the internal mechanism in a 16-year-old pressure-assist toilet needed service or replacement (the water had started running constantly after flushing). I set an appointment for Heidler to come the next week and sent a photo of the internal mechanism's product information so the tech could bring parts. Plumber Tom arrived unprepared. He charged $200 for the house visit to diagnose that we needed a new mechanism installed, and said they'd email an estimate as they'd need to order it. We thought there was a mistake when we got the $850 estimate. I called the Heidler office (whose service manager also thought the estimate sounded high) and requested a corrected estimate. We didn't hear from anyone at Heidler again. We watched 20 minutes of youtube videos, bought the $177 mechanism from Amazon, and borrowed a pipe wrench. It took us amateurs 55 minutes to replace the mechanism ourselves. It wasn't difficult. Our opinion is Heidler planned to grossly overcharge us for an easy job."

"The service was great! We have used Kastner previously and found them to be responsive, prompt, and honest. This job was no exception. Mike arrived on time, was very professional and pleasant to work with. He removed the leaking heater and installed the new one quickly with almost no mess. What little mess there was, he cleaned up completely."

"Prompt, helpful and at a reasonable cost."

"LP came to service my water system on 4/4/2023. The service tech indicated I had a possible issue with my sump pump as he poured water and sediment from changing my cartridge/filter into the sump pump. He asked if I wanted an LP plumber to come out and to see what the issue was. I agreed. Plumbers came. 20-minutes later they left my home and I received an electronic invoice for $550.00. They never told me what was wrong. They did not provide an estimate to replace. They did not request a signature to accept the estimate and okay to perform the work. They did not request a signature for me accepting the work that was supposedly performed. When I opened the electronic invoice, my name had been forged in 2 areas. The invoice did not list what brand/manufacturer of sump pump was installed. The invoice did not have a price for the labor. There was a $100 deduction but no reason provided. When I called LP, a was switched over to a representative. She stated they could not provide the sump pump information I requested. No reason as to why. But wanted to know if I wanted to pay my bill. I did pay, but thought more about it and filed a complaint with the Better Business Bureau. My request was simple: provide a new invoice with the manufacturer of the sump pump. It would be a good thing to have in the event the supposed NEW sump pump failed. Odd that another well known contractor who replaced this years ago, gave me their invoice with the name and manufacturer and brand name/model of the sump pump that was determined defective by LP. I still have that receipt but odd that LP, supposedly a professional company, literally refused to provide the information that I requested. LP did reach out but I did not take the call on my cell and was out the next day when they called a landline. Their rep replied was everything looked reasonable but they, LP, NEVER, and STILL HAS NOT provided the information I requested. The name of the new sump, model number, etc. that I would need should the unit fail after LP had performed the work. If the unit failed, how would I ever be able to call the maker, e.g., Kohler, and see if they would honor a warranty if it did fail. How hard would it have been for LP to honor this request? Because I, a senior citizen did not contact LP by phone, the BBB closed the complaint. Instead of requesting that LP provide the required information, they closed the complaint. Makes one feel like they were totally scammed and the reason they didn't know or want to provide the information is that didn't actually perform the work. Another senior - SCAMMED."

"I contacted Stang Plumbing to give me an estimate on replacing the copper water supply piping (hot and cold) in my house with PEX A. Stang gave me a reasonable estimate right from the start. The two other estimates I requested further confirmed that Stang’s estimate was very reasonable and after they promptly responded to several questions I had concerning their proposal, I chose them to do the work. The workers showed up promptly on the first day to start the work and every day thereafter. The lead plumber, Rob, did a great job of communicating the progress at the end of the day and what he intended to accomplish the next day. Each day Rob made sure that water service was restored through out the house and that there were no leaks from the work that had been performed. The piping replacement was completed on the schedule originally proposed. Rob, and his helper Mark, were very professional and courteous and a pleasure to deal with. I will happily chose Stang Plumbing for any future work and highly recommend them for any plumbing services you may need."

"Ron was very professional and courteous. He took time to explain what options I had for repairs. The work was done in an efficient and timely manner."