
Serving West Springfield, MA and surrounding areas
In business since 1960
Emergency services offered
Warranties offered
"I took off work. The technician arrived said they were not qualified to work on Combi-tankless boilers; though I had explained over the phone when making the appointment; the Combi boiler I had, and the code e352, that I couldn't maintain heat. The boiler shutting down, and I worked nights; so please don't arrive before noon. Upset, I bleed the system myself and refilled going by the Navien manuals I had. The code e352 was gone. The psi was lower, the boiler didn't shut off. But psi was still a little high above 30. Hurley and David could only reschedule for the next day 12Pm to 4PM. Getting up (sleeping in because I work nights) I had 3 phone calls from 9:30am on, Hurley and David saying they were unable to reach me. That additional frustration got ironed out. A technician was sent. His name is Macauley. He immediately knew I needed an expansion tank and replaced same. The price was high, but his professionalism and communication skills made all the difference. And the psi normal"





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