Get matched with top boiler repair pros in Waltham, MA

"Great, as always. Sila is outstanding. We have a service contract with them for our furnace and AC and they keep them in tip-top shape. And when we have an urgent or emergency situation (heating, cooling, plumbing, electrical), they're who we call."

"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."

"Very well, above and beyond the call of duty."

"Absolute ripoff, along with shady business practices. They were prompt and courteous, but that's about it. The technician came and had to replace a $200 part on my boiler, it took him under an hour to do the work. A simple Google search showed at least 10 places to buy the exact part, all around $200. No other parts were needed for this repair, I researched what is involved. I was charged almost $1000, including their $89 diagnostic fee just to walk in the door. So apparently it's a $600+/hour labor rate? I'm obviously in the wrong line of work. This was not an off hours emergency call either, it was a scheduled appointment in the middle of a weekday. The shadiest part of the entire thing was that on the invoice (that they email you later) they bury all the cost, it's not itemized i.e. labor vs parts cost. It just says replaced (part) = $1000. A super scummy and shady way to run a "professional" business, taking advantage of people who don't know any better. I wouldn't be surprised if they also sell used cars. Never again Gervais. You've all been warned."

"Happy with the work, and the customer service. Will definitely call on them for future work."

"I recently hired Coen Brothers Construction on a thorough bathroom renovation, and the outcome was outstanding. Their quality was excellent, and I am delighted with the final result. Their sub-contractors were also great and worked at the same high standards as the Coen Brothers. Although we faced some communication issues at the outset, we eventually worked through them, and it significantly improved throughout the project. They paid attention to detail; when my project manager saw me stripping the trim for reuse, they recommended buying new trim and a lumber yard to get it. And it makes a big difference having new trim with clean, sharp lines. Their tile work took longer than expected, but the miter cuts the trim cuts, and the finish is excellent. They were consistently punctual, respectful of my home, and very tidy - tidying up at the end of each day. While the project took longer than anticipated, the reasonable cost and the team's meticulous attention to detail compensated for it. Coen Brothers Construction also expertly handled all necessary permits and inspections, keeping me informed every step of the way. Overall, I am satisfied with their work and would hire them again for my next project."

"The owner Eric was very responsive. He came over to measure and give me a quote very quickly and was able to have the work done the next morning. Kyle and Charlie that did the work did a good job, were professional, did clean work. They did a good job helping me understand the process."

"Very nice, with punctuality and responsability, with care in all the service! After finished the job leave my place needed and cleaning this was a very plus for my family! Any job we need i will contact Silva's Contracting again."

"The initial build went reasonably well. We did find problems which they did come back and fix. I noticed a railing support that was cracked. I was told that I must of done it, that was that. The plugs that cover the screw holes in the stairs are falling out. I looked for some at Home Depot, but couldn't find the right color. I still had Chase's cell #, so I texted him and asked if he could send me some plugs, and I would do it myself. No response. Tried again the next day, still no response. I'm not surprised. Aging the build was decent, price was higher than most. Now that nearly 2 years have gone by, and customer service should be anticipated, nothing. Never again."