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Denis Goguen Plumbing & Heating Inc
Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace, Water Heater Installation and Replacement,
About us
We are a small business. We are located in Waltham and provide service to the Boston and Metrowest areas. We are a full service plumbing, heating and gas fitting company.
Business highlights
36 years of experience
Services we offer
Plumbing & heating, boilers, gas fitting, small appliance installation
Amenities
Free Estimates
Yes
Reviews
4.996 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
92% | ||
5% | ||
1% | ||
1% | ||
1% |
Showing 1-25 of 96 reviews
Q L.
Aug 2020
We have used the company a few times for our house, one bigger project, and some small work. We are very pleased with their work. Father / son team, professional, competent, no nonsense crap. We also like they can source the parts for us with competitive price. Would definitely use them again.
Mary D.
Dec 2019
Left came back 5 times still leaking
Response from Denis Goguen Plumbing & Heating Inc
"We have Never serviced this client before. I believe this is a mistake of contractors. Would not leave, or service a client in this manner. The date serviced does not match up with anything in my scheduling book nor do we have a invoice for cost,date,client name exc. We show up on time, charge a fair price, and always make sure the customer is satisfied with the work done."
ROB T.
Jul 2019
I reached out to Denis about a leak from our shower. He and his son came out and were able to find the source of the leak. They were professional , neat and considerate. The did find the source of the leak but as it was tile related not able to fix - But we will use them when we remodel the shower. I highly recommend Denis and his son.
Clement M.
Jun 2019
They did a perfect plumbing job. Were courteous, on time, left place spotless and were reasonably priced. It would be foolish not to hire Goguen Plumbing for any plumbing job.
S L.
Jan 2019
My old tankless hot water heater was not sufficiently sized for my house. I did some research and found one that was right for the size of my home and had good reviews (Rinnai tankless). Contacted few plumbers to install and decided on Denis. His quote was competitive with other plumbers. The quote was detailed so I knew what the quote covered (equipment, parts and labor). The install was done last Spring (March/2018) and went well since I now have hot water whenever I need it and am able to run multiple showers and sinks without losing hot water. Denis and his son ordered the equipment I requested and did the work. Both seemed knowledgeable, were no nonsense and really nice. I have used Denis since then for other plumbing related services.
Robert N.
Oct 2018
Went great. They came to do one or two things but when I asked them to check something else they took the time to fix that too.
MARK W.
Aug 2018
I found myself a new plumber!!! Dennis & Erik were Excellent....very responsive, professional & effcient! I called and they were here the same day found and fixed the problem. They were very clean & organized and explained what needed to be done! Would recommend as well as use them again!
Danny C.
Nov 2017
Denis was available, when I called on a weekend to report a leaking water heater (was 12 years old). The water heater decided to leak the weekend prior to thanksgiving (go figure !), and we had guests on the way. You can imagine the anxiety !!! Denis listened to my requirements, gave a reasonable estimate (lowest) , and then stuck to the estimate after the installation was completed. The crew arrived on time, and were very professional. I would wholeheartedly recommend them for any plumbing needs.
Charles E.
Sep 2017
I cold not be happier with the job.
Paul C.
Sep 2017
They never returned my call, so I can't rate them on their work. My rating is for responsiveness and professionalism.
Anna S.
Sep 2017
I am so happy I went with this service provider! The entire process from connecting with Denis to his team member coming out was smooth. Plumber came on time and was friendly and hard working. The job took about 2.5 hours, and he went over everything detail. Explained the issue, resolved it, and explained how he fixed it. I would highly recommend this company!
James G.
Jun 2017
Denis came out promptly to give an estimate, and he stuck to it. Work was excellent and price was fair.
Miyuki S.
Mar 2017
Replace to a new one Denis answered immediately and he came to my home very on time and worked well done on the same day! I was very happy to be able to have hot water on that same day, when it was shutting down.
Jill C.
Nov 2016
This is the second time we've had Denis here and he did another great job. He told me exactly when he'd be here and he came on time. He is very professional and seems like he's seen just about every situation and is able to fix it without drama. He made multiple trips out to connect the stove (once to look it over and a second time once the stove was delivered) but did not charge us for that time (maybe he just likes us!). He's personable and will tell you exactly what he's doing and why. I think he goes above and beyond to make the job look good, even though the gas pipes are hidden in the basement. I was really pleased with the effort he made to get our stove perfectly aligned between the counters. In a newly constructed home, this wouldn't be a big deal. But we live in an antique and the floors and walls are approximately plumb and level. When you look at the stove, it looks perfect. He took extra precautions to protect our wood countertops, and was very neat throughout the job. He came in, put down a drop cloth in our kitchen where he would be working and didn't put any tools on the counter -- other contractors have ? . If you have a plumbing issue, call Denis first. Great guy.
Matthew S.
Jul 2016
Denis quickly followed up to my call and came to my house. We had very ugly, old and failing plumping around our laundry/utility sink that also was the plumbing for the laundry water supply. The new laundry water fill also caused a water hammer like sound that was fixed with some silencers. The new work is great and has held up perfectly! Thanks
Matthew S.
Jul 2016
Denis quickly followed up to my call and came to my house. We had very ugly, old and failing plumping around our laundry/utility sink that also was the plumbing for the laundry water supply. The new laundry water fill also caused a water hammer like sound that was fixed with some silencers.?The new work is great and has held up perfectly! Thanks
Peter V.
Jul 2016
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Tom G.
May 2016
unknown
Lianne S.
Feb 2016
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Doris M.
Feb 2016
It went very well. They worked very quickly and the price was very reasonable.
Mary F.
Feb 2016
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Jesse T.
Jan 2016
I talked to Denis initially about what seemed to me a repeated, rapid loss of water from the heating system - the boiler needed refilling erratically and often. Also, the heating pipes and radiators clanged and pinged almost constantly when in use. The pipes rattled and shook the walls of my downstairs neighbor, which had never happened in prior heating seasons. Basically, we were worried, and the noise was becoming unbearable.
Denis and his son were available quickly to come over and have a look at the boiler, etc. Ultimately, they discovered that we had been unable to maintain the system properly for a long time, due to a clogged drain pipe and valve, which led to a build up of murky water in the system. The check valve did not look good and it was not working well. My lack of knowledge about maintaining this kind of heating system didn't help either. Whatever the cause may have been, Denis and his son quickly remedied the situation.
Within a short time they had replaced the drain valve, flushed the system, and changed the check/ steam pressure valve. The heating system was restored. And quiet. We could not have been more relieved and satisfied with the work. Thanks, Denis and son!
Denis and his son were available quickly to come over and have a look at the boiler, etc. Ultimately, they discovered that we had been unable to maintain the system properly for a long time, due to a clogged drain pipe and valve, which led to a build up of murky water in the system. The check valve did not look good and it was not working well. My lack of knowledge about maintaining this kind of heating system didn't help either. Whatever the cause may have been, Denis and his son quickly remedied the situation.
Within a short time they had replaced the drain valve, flushed the system, and changed the check/ steam pressure valve. The heating system was restored. And quiet. We could not have been more relieved and satisfied with the work. Thanks, Denis and son!
Al D.
Jan 2016
unknown
James H.
Oct 2015
unknown
Diane N.
Sep 2015
unknown
Licensing
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FAQ
Denis Goguen Plumbing & Heating Inc is currently rated 4.9 overall out of 5.
Yes, Denis Goguen Plumbing & Heating Inc offers free project estimates.
No, Denis Goguen Plumbing & Heating Inc does not offer eco-friendly accreditations.
No, Denis Goguen Plumbing & Heating Inc does not offer a senior discount.
No, Denis Goguen Plumbing & Heating Inc does not offer emergency services.
No, Denis Goguen Plumbing & Heating Inc does not offer warranties.