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M.A. Paone Plumbing & Heating
Water Heater Installation and Replacement, Water Heater Repair or Service, Gas Boiler or Radiator Heating System Installation,
About us
We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
Business highlights
38 years of experience
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7427 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 5% | ||
| 1% | ||
| 1% | ||
| 5% |
Filter reviews by service
Showing 1-25 of 427 reviews
Ashwin J.
Sep 2025
Water Heater Installation and Replacement
Service and response time was incredible. Michael was very timely and left the place very clean. The one drawback I had was with requesting a copy of the receipt/invoice as it was tied to an investment property. I was told I would receive the invoice when I paid the bill, but nothing was ever delivered.
Louise B.
Aug 2025
Water Heater Installation and Replacement
Super easy to work with, very open about the process and very good price.
Nir S.
Aug 2025
Gas Boiler or Radiator Heating System Installation
Boiler installation. Michael and his team did an excellent job replacing my leaking boiler with a new, efficient one. His quick communication, thoughtful explanations, professional workmanship, and competitive pricing (better than three other offers) made him the clear choice. I highly recommend working with them.
Dana B.
May 2025
Water Heater Repair or Service
M.A. Paone was great! Immediate callback and Michael explained our options, and costs. Promptly arrived, and had the old unit removed, the new unit installed, up and running within a couple of hours. Friendly crew, the price was right. Don't hesitate!
Michael T.
May 2025
Quick response, clearly knew their stuff, gave a good price on a water heater installation and had it all taken care of by the early afternoon. Very nice to deal with, would recommend.
Keith D.
May 2025
Mike and Carmine were a great duo, and not only did they take care of the job swiftly, but they were also very organized and neat about their work. Mike was the most responsive out of all the companies that I interacted with, and always provided clear and detailed responses. I would absolutely recommend M. A. Paone to all my family and friends!
Elyse G.
Mar 2025
Water Heater Installation and Replacement
Michael is the BEST! No mansplaining and he patiently answered an abundance of my questions offering flexibility in solutions. He is knowledgable, quick and had the best rate. I am so appreciative! Thank you!
Dave C.
Feb 2025
Water Heater Installation and Replacement
Good work
Mark B.
Jan 2025
Water Heater Repair or Service
Came quickly and fixed the problem
Jessica W.
Nov 2024
Water Heater Installation and Replacement
Standard water heater replacement performed next day in 2 hours at the quoted price.
Christopher L.
Oct 2024
Tankless Water Heater Installation
Na
Theresa G.
Oct 2024
Water Heater Repair or Service
Mike responded quickly. He was very thorough on his phone call and answered all of my questions. I had another quote from someone that was slightly lower but he was so clear about everything that was included in his quote and I felt reassured during our call that I decided to go with him. The job was completed the next day at the time he said he would and I was so relieved. I would use his company again for sure.
Gary P.
May 2024
Tankless Water Heater Installation
Mike is awesome. Can count on a timely job well done and also informative if you have questions which I did on what was best solution. Great guy.
GALINA S.
Apr 2024
Water Heater Installation and Replacement
very excited about high-quality water heaters, clearly plumbing is his passion. great work
Evan R.
Jan 2024
Water Heater Repair or Service
Michael is the absolute man. We were getting some pretty serious noises and were worried we were creating some real damage. Michael called back immediately, agreed to come next day (sunday), and arrived when he said he would. While he was here he generously explained what he was doing, taught my wife and I about our system, and trained me on how to do better maintenance and care. Highly reccomend.
Robert R.
Oct 2023
Water Heater Installation and Replacement
Usually, I find most contractors to be a flaky lot, but not Michael. A true professional who seriously cares about quality. Top marks all around.
Stephen R.
Oct 2023
Water Heater Installation and Replacement
Excellent work replacing a water heater and related pluming - they use professional grade water heaters and do an excellent Job. Michael is a top notch friendly guy who offered great work at a fair price. He was accessible by phone or text when I needed him, got back to me ASAP and did the job in a more than timely manor. Highly recommended.
Gary W.
Oct 2023
Water Heater Installation and Replacement
Mike, called me immediately gave me a fair quote and replaced water heater the next day which was a Sunday. Mikes a good guy and business man. I would highly recommend him.
Lisa C.
Aug 2023
Water Heater Installation and Replacement
The workmanship and quality is great but the customer service was horridness.
Satyavani P.
Jul 2023
Water Heater Installation and Replacement
We had very good experience
Nick P.
Jul 2023
Water Heater Installation and Replacement
Mike was great. Top quality equipment and service. He is my go to plumber!
Madeline H.
Jul 2023
Water Heater Installation and Replacement
Mike contacted me within the hour He explained that my water heater was still under warranty and therefore free Charged only for delivery ,installation and removal Installation was today Arrived on time very satisfied
Victoria D.
Jul 2023
Water Heater Repair or Service
I called Michael after having some issues going back and fourth with home insurance and my landlord. It had been 4days without hot water! Michael responded immediately, asked for a picture, and told me immediately what was wrong and his recommendation. The next day he was here, replaced our unit, and we were finally able to take warm showers. He was impressive and clearly a professional with tons of experience!
Liz G.
Jul 2023
Water Heater Installation and Replacement
The owner called me right away, talked me through the options, provided a fair quote, and came out the next day to install the new water heater. A great experience from start to finish.
Patrick B.
Jul 2023
Water Heater Repair or Service
Replied very fast and had my hot water replaced the same day! He even helped me bring the old water heater back to the store as part of the warranty claim
Licensing
Licensed*
Trade License Number
11510
Trade License Expiration
05/01/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
M.A. Paone Plumbing & Heating is currently rated 4.7 overall out of 5.
M.A. Paone Plumbing & Heating accepts the following forms of payment: CreditCard
Yes, M.A. Paone Plumbing & Heating offers free project estimates.
No, M.A. Paone Plumbing & Heating does not offer eco-friendly accreditations.
No, M.A. Paone Plumbing & Heating does not offer a senior discount.
No, M.A. Paone Plumbing & Heating does not offer emergency services.
No, M.A. Paone Plumbing & Heating does not offer warranties.