"Hired Bay State to take out my old bathtub and shower and replace it with a new walk-in shower. Fabio, the installer, and Daniel, his helper, were excellent! Very professional, efficient and took an eye sore of a bathroom and made it a gorgeous place to take a shower in now. From the beginning, everyone I dealt with were friendly, helpful and professional. Jim, the design consultant, helped us decide on what we wanted and how we were going to get it accomplished. The owner, Jen, was helpful in explaining some things we weren't too sure about and the girls in the office, Sarah and Destiny, were pleasant and patient as we had to re-schedule several times for various reasons on our own part. Bay State accomodated us at every turn. It's a rarity these days to find customer service like they have here. It was a bit expensive but you also get what you pay for. The craftsmanship was excellent and the product itself is top notch. It is MADE IN THE USA, also!"

"It was so nice to have the job finished in one day. It will take more to finish the rest of the bathroom job of replace sink and sand/paint."

"Jeff Veglia and his team did a great job on my condo renovation after we suffered extensive damage from a water leak. The project included a complete kitchen remodel, custom cabinets, plumbing, electrical, ceramic tiles, and all new plaster walls. Also replaced were dining room, living room and bedroom hardwood floors, and new plaster ceiling and vinyl flooring in the basement. We are very grateful to Jeff for his responsiveness and professionalism on this project."

"Pedros is very professional and did an outstanding job at my six unit rental property. The work involved replacing very old cast iron sewage pipes in the basement that many other plumbers refused to do because of the complexity of the job. The job came out perfect and I will be using him from now on for all my plumbing needs. He is very professional!! I plan on using him for all my rental properties."

"Very pleased with our new bathroom"

"I had my roof replaced. The salesperson was knowledgeable and very personable. Bridget was amazing. Communication was great throughout the entire process and I was satisfied with the results."

"John is the best! We obtained 3-4 quotes for our full bathroom remodel. Everyone else estimated 6+ weeks to remodel the bathroom - which is our only shower. John promised he would have it done in 2 weeks. It was fully complete in 13 days! This was a total remodel down to the studs. Great work, super fast, super responsive, and his cost was right in the middle of the estimates we received. This was in Nov. 2019. Since then we have had John's team back on a number of projects: to replace our fireplace mantle and staircase, and repaint our first floor. He also installed new pantry cabinets in our kitchen and new flooring in our basement. John is now our go to guy for all our home repair needs. He's great - can't recommend high enough!"

"Ken and his son at Coastal Plumbing were great, I highly recommend them! My water heater went on 12/23, it was a weekend 2 days before Christmas and I couldn’t find anyone to replace it. Ken came out within 1 hr to replaced it and didn’t charge extra for being an emergency call. Thanks Ken, I really appreciate your help!"

"Very expensive pump replacement. Pump was about $300 and install was another $800. This was emergency service, so it was worth it."

"Great experience! Jeff was able to respond to my request same day for a water heater replacement and provided quality work for a fair price. Really appreciate his promptness and communication"