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  • Average homeowner rating star icon4.7
    Average homeowner rating
  • Verified reviews icon37
    Verified water heater services reviews

Water Heater Service reviews from real Angi homeowners in North Billerica, MA

Last update on October 14, 2025

  • 5.0
    07/2020

    After spending 2 days trying to find someone to replace my hot water heater, Home Advisor recommended this company. They fit me into their schedule the same day and it was installed about 4 hours after my initially contact with them. Casey and Phil were great. Had them look at a couple of...

    Logo for Domination Plumbing and HeatingDomination Plumbing and Heating
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  • Paul M.
    5.0
    06/2017

    They did a great job.  They actually tuned them to work better than the original installers.  Thermal solar is kind of a dying technology.  Photovoltaic is getting better and better and better.  These days it's a lot cheaper if you just get the photovoltaic and get a heat pump for heating. ...

    ,J V Mechanical Contractors Inc
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  • Patricia C.
    5.0
    06/2015

    John removed the garbage disposal and replaced the piping as well as providing a new stopper.  He also provided me with an estimate for a tankless water heater, explained the pros and cons, and I felt provided a good estimate.  I will use him for the service once I determine when I will have...

    ,EJ Plumbing & Heating
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  • Clifford B.
    5.0
    06/2015

    Installed a Mitsubishi mini split heat pump system. It cool's and heats a single rooms or a whole home using ductless technology. Great job by everyone that works for Basnett Plumbing, Heating & AC.

    ,Basnett Plumbing, Heating & AC
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  • Scott Z.
    5.0
    05/2015

    Bob was fairly easy to get a hold of and offered a very competitive price for the amount of work done.  He gave me a good recommendation on the brand and size of indirect hot water heater (HTC, 60 gallon) which was validated by other quotes.  He and an assistant showed up on time and took...

    Logo for RH West Plumbing & HeatingRH West Plumbing & Heating
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  • Ervin J.
    5.0
    03/2015

    They give good service. They're a large organization. They do both plumbing and heating. I've used them for both things on occasion. They're responsive and punctual.

    Logo for Murphy's Air Conditioning, Heating and PlumbingMurphy's Air Conditioning, Heating and Plumbing
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  • Patrick C.
    5.0
    02/2015

    Tom stopped by as scheduled and checked the work that I was interested in, namely boiler replacement, leaky radiator valve with corroded pipe and capping off an old gas pipe. He was very helpful and polite.  He pointed out that the boiler could last several more years but that the 7yr old...

    ,KNOX PLUMBING & HEATING LLC
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  • Jean R.
    5.0
    06/2013

    I was very impressed with Fullin Heating.   Keith, the owner, was extremely responsive and professional.   He explained our options and helped us to select a quality water heater that will have a long life and will easily adapt to the eventual new boiler we plan to get.   Fullin was quickly...

    ,FULLIN HEATING
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  • Robin H.
    5.0
    03/2013

    The first time Dave came out to give us an estimate.  After we hired him to do the repairs, he returned and worked out our laundry list of plumbing issues.  This last time, he was able to diagnose our issue over the phone, I sent him a picture of the water heater label, and he ordered a...

    ,Power Plumbing and Heating LLC
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  • Janice P.
    5.0
    12/2012

    It went well. They did a nice job -- left no mess in the yard afterwards (no damage to the existing concrete, etc.). Do get a fixed-price agreed with them upfront. They did charge us for any additional, really small items. If you are on well water, do as they advise and have fresh clean...

    ,Stone Edge Design Inc
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Find Water heater pros in North Billerica

Avatar for Super Service Today Inc

Super Service Today Inc

4 Jewel Drive
3.55(
40
)
•Approved Pro

Super Service Today Inc

4 Jewel Drive
3.55(
40
)
•Approved Pro
Customers say: Super punctual
207 local quotes requested
15 years of experience

Super Service Today is a full service plumbing and drain cleaning company. Our team is experienced and fully equipped to solve your problem. We are your regular plumber's drain cleaning professional. Your home or business will be treated as if it were our own! Customer service is our number one priority and you will see first hand when you call! We take the time to really listen and understand your goals and needs to make sure you are fully satisfied with the service you receive. Our service experts are trained to offer long term solutions that will best work for you and your family. We are a family owned and locally operated company serving Middlesex County, Essex County, Suffolk County and surrounding communities. Super Service Today, Inc. specializes in all aspects of plumbing, gas work, residential heating, drain cleaning, sewer repairs and main water service relays. We are available to assist you with all of your plumbing requirements from faucet installs to sewer replacements. We are solution experts that you only need to call once. Give us a call today to see how we can help you with all of your plumbing needs. We do not service Window AC units.

"No they are rip off They pray on the elderly saying things are ticking time bonb!"

Mike T on September 2025

Super Service Today is a full service plumbing and drain cleaning company. Our team is experienced and fully equipped to solve your problem. We are your regular plumber's drain cleaning professional. Your home or business will be treated as if it were our own! Customer service is our number one priority and you will see first hand when you call! We take the time to really listen and understand your goals and needs to make sure you are fully satisfied with the service you receive. Our service experts are trained to offer long term solutions that will best work for you and your family. We are a family owned and locally operated company serving Middlesex County, Essex County, Suffolk County and surrounding communities. Super Service Today, Inc. specializes in all aspects of plumbing, gas work, residential heating, drain cleaning, sewer repairs and main water service relays. We are available to assist you with all of your plumbing requirements from faucet installs to sewer replacements. We are solution experts that you only need to call once. Give us a call today to see how we can help you with all of your plumbing needs. We do not service Window AC units.

"No they are rip off They pray on the elderly saying things are ticking time bonb!"

Mike T on September 2025

Avatar for Village Home Services

Village Home Services

9 Kidder Road
5.00(
13
)
•Approved Pro

Village Home Services

9 Kidder Road
5.00(
13
)
•Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
100 local quotes requested

Village Home Services formally known as Village Electric and Village HVAC. We stand at the intersection of expertise and community spirit. With our plumbing, electrical, and HVAC services, we go beyond fixing problems; we enrich lives, one home at a time. In our village, your comfort and safety are our top priorities.

"Addressed quickly and professionally"

Mary W on October 2025

Village Home Services formally known as Village Electric and Village HVAC. We stand at the intersection of expertise and community spirit. With our plumbing, electrical, and HVAC services, we go beyond fixing problems; we enrich lives, one home at a time. In our village, your comfort and safety are our top priorities.

"Addressed quickly and professionally"

Mary W on October 2025

Avatar for J. Griffin Heating & Plumbing, Inc.

J. Griffin Heating & Plumbing, Inc.

50 Main St
5.00(
27
)
•Approved Pro

J. Griffin Heating & Plumbing, Inc.

50 Main St
5.00(
27
)
•Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
79 local quotes requested

J. Griffin Heating & Plumbing, Inc is your one stop for plumbing, heating services and boiler system installations. With over 35 years of experiences we are family owned and operated and are committed to quality from the beginning to the end of your project. While it is tempting to troubleshoot your own repairs, it's important to rely on a knowledgeable local heating specialist and plumber to handle your job instead. When you hire J. Griffin Heating & Plumbing, Inc., you won't have to lift a finger. You can rest assured we'll resolve your heating and plumbing problems as quickly as possible. We are a Navien Service Specialist (NSS). Contact us today! We look forward to earning your business.

"Well done."

Ricky P on February 2025

J. Griffin Heating & Plumbing, Inc is your one stop for plumbing, heating services and boiler system installations. With over 35 years of experiences we are family owned and operated and are committed to quality from the beginning to the end of your project. While it is tempting to troubleshoot your own repairs, it's important to rely on a knowledgeable local heating specialist and plumber to handle your job instead. When you hire J. Griffin Heating & Plumbing, Inc., you won't have to lift a finger. You can rest assured we'll resolve your heating and plumbing problems as quickly as possible. We are a Navien Service Specialist (NSS). Contact us today! We look forward to earning your business.

"Well done."

Ricky P on February 2025

Avatar for Rescue Plumbing Services

Rescue Plumbing Services

44 Howe Lane
4.33(
6
)
•Approved Pro

Rescue Plumbing Services

44 Howe Lane
4.33(
6
)
•Approved Pro
Customers say: Quick response
63 local quotes requested
2 years of experience

Contact us today with all your plumbing issues and estimates! With over 30 years of experience, no job is ever too big or too little! We specialize in underground plumbing repairs, water heater and boiler replacements, drain cleaning, hydro jetting, and preforming diagnostic tests on sewer/septic systems. We provide 24/7 service for both commercial and residential properties!

"Never booked"

Melanie R on March 2024

Contact us today with all your plumbing issues and estimates! With over 30 years of experience, no job is ever too big or too little! We specialize in underground plumbing repairs, water heater and boiler replacements, drain cleaning, hydro jetting, and preforming diagnostic tests on sewer/septic systems. We provide 24/7 service for both commercial and residential properties!

"Never booked"

Melanie R on March 2024

Avatar for Heritage Home Service

Heritage Home Service

2550 Main St
4.14(
14
)
•Approved Pro

Heritage Home Service

2550 Main St
4.14(
14
)
•Approved Pro
Customers say: Quality work
195 local quotes requested
39 years of experience

Heritage Home Service is proud to serve residents from Northeast Massachusetts. We are the area’s premier home services provider and for 35+ years, we’ve brought the Heritage touch to homes throughout the state.

"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"

Darline F on May 2024

Heritage Home Service is proud to serve residents from Northeast Massachusetts. We are the area’s premier home services provider and for 35+ years, we’ve brought the Heritage touch to homes throughout the state.

"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"

Darline F on May 2024

Avatar for RED Plumbing

RED Plumbing

5.00(
9
)
•Approved Pro

RED Plumbing

5.00(
9
)
•Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
21 local quotes requested

Residential & Light Commercial plumbing, water heaters, boilers & gas fitting services. Licensed and Insured. Free Estimates!

"Quick response and honest feedback on what was wrong with the heater. Richard was proactive in checking the status of the warranty and gave the best service."

Adi K on April 2025

Residential & Light Commercial plumbing, water heaters, boilers & gas fitting services. Licensed and Insured. Free Estimates!

"Quick response and honest feedback on what was wrong with the heater. Richard was proactive in checking the status of the warranty and gave the best service."

Adi K on April 2025

Avatar for Sila Heating, Cooling, Plumbing and Electrical

Sila Heating, Cooling, Plumbing and Electrical

12 Manison St
4.54(
5,209
)
•Approved Pro

Sila Heating, Cooling, Plumbing and Electrical

12 Manison St
4.54(
5,209
)
•Approved Pro
Customers say: Super punctual
675 local quotes requested
36 years of experience

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

"Charged $2,000 (that's right, $2,000!) to install a new sprayer faucet and soap dispenser in Boston. $1,500 went to labor, which took less than 2 hours. I'm sorry, but $750/hr is outrageous. I did pay it because I wanted to expedite solving the problem for the tenants, but I now regret as their dishwasher is not working and I suspect the plumber failed to reconnect everything probably."

Joel R on August 2025

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

"Charged $2,000 (that's right, $2,000!) to install a new sprayer faucet and soap dispenser in Boston. $1,500 went to labor, which took less than 2 hours. I'm sorry, but $750/hr is outrageous. I did pay it because I wanted to expedite solving the problem for the tenants, but I now regret as their dishwasher is not working and I suspect the plumber failed to reconnect everything probably."

Joel R on August 2025

Avatar for Milltown Plumbing, Heating, AC, Drain Cleaning & Electrical

Milltown Plumbing, Heating, AC, Drain Cleaning & Electrical

131 Stedman St
4.40(
190
)
•Approved Pro

Milltown Plumbing, Heating, AC, Drain Cleaning & Electrical

131 Stedman St
4.40(
190
)
•Approved Pro
Customers say: Quality work
82 local quotes requested
46 years of experience

At MillTown Plumbing, Heating, AC, Drain Cleaning & Electrical, we know the value of prompt, professional and reliable services and look forward to serving your needs in the Merrimack Valley. We're a same day/next day service company offering quality work and unbeatable service.

"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"

STEVE L on October 2024

At MillTown Plumbing, Heating, AC, Drain Cleaning & Electrical, we know the value of prompt, professional and reliable services and look forward to serving your needs in the Merrimack Valley. We're a same day/next day service company offering quality work and unbeatable service.

"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"

STEVE L on October 2024

Avatar for Pioneer Basement

Pioneer Basement

31 Sanford Rd
4.50(
249
)
•Approved Pro

Pioneer Basement

31 Sanford Rd
4.50(
249
)
•Approved Pro
Customers say: Super punctual
85 local quotes requested
41 years of experience

Additional service area - Cohasset, Fitchburg, Worcester, portions of Chelsea-Saugus, Chelmsford Counties. South Shore & Cape Cod and All of Rhode Island. Family owned and operated since 1984. Additional email - [email protected]. Additional phone - (800) 439-0788. Additional DBA - Pioneer Basement Waterproofing Inc.

"Went well. pumps replaced"

Esther H on August 2022

Additional service area - Cohasset, Fitchburg, Worcester, portions of Chelsea-Saugus, Chelmsford Counties. South Shore & Cape Cod and All of Rhode Island. Family owned and operated since 1984. Additional email - [email protected]. Additional phone - (800) 439-0788. Additional DBA - Pioneer Basement Waterproofing Inc.

"Went well. pumps replaced"

Esther H on August 2022

Avatar for Hot & Cold Plumbing & Heating LLC

Hot & Cold Plumbing & Heating LLC

North Shore, Ma
4.87(
189
)
•Approved Pro

Hot & Cold Plumbing & Heating LLC

North Shore, Ma
4.87(
189
)
•Approved Pro
Customers say: Quality work
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers
37 local quotes requested

SUPER SERVICE AWARD 2023, 2022, 2021, 2020, 2019,2018,2017,2016, 2015, 2014 AND 2013 PLUMBING. Hot & Cold Plumbing & Heating LLC is a full service plumbing, heating and gas-fitting company. For an immediate response to all your plumbing and heating needs, CALL (978) 701-1617.

"I would highly recommend Erik for your plumbing work. Very professional, great guy, treats you like a customer. Very fair price, upfront and honest about all the details and options. Eric was there when he said he would and updated me along the way on progress. I hired Erik about 8 years ago to install an outside faucet/spickit and has always worked great. Glad I saved his number!"

Brian D on September 2025

SUPER SERVICE AWARD 2023, 2022, 2021, 2020, 2019,2018,2017,2016, 2015, 2014 AND 2013 PLUMBING. Hot & Cold Plumbing & Heating LLC is a full service plumbing, heating and gas-fitting company. For an immediate response to all your plumbing and heating needs, CALL (978) 701-1617.

"I would highly recommend Erik for your plumbing work. Very professional, great guy, treats you like a customer. Very fair price, upfront and honest about all the details and options. Eric was there when he said he would and updated me along the way on progress. I hired Erik about 8 years ago to install an outside faucet/spickit and has always worked great. Glad I saved his number!"

Brian D on September 2025

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Showing 1-10 of 219

FAQs for water heater service projects in North Billerica, MA

The average cost to install a new water heater is around $1,300, but you can expect to pay between $875 and $1,750, depending on the kind of water heater, the size of the unit, and the professional chosen to complete the work. Tankless water heaters can push your price higher, as installation is more complicated, with prices as high as $3,500. The location and accessibility of your water heater will play a role in the project cost, as those sitting in tight spaces like a crawl space will drive up your labor costs.

Tankless water heaters are more expensive than those with a storage tank, but they come with some impressive benefits that most homeowners find worth the higher investment. Most importantly, they provide unlimited hot water, so you’ll never run out like you would with a storage tank. Tankless heaters are also more efficient, so comparing gallon-for-gallon, you’ll spend less on hot water with a tankless heater. Tankless water heaters are also smaller, require less maintenance, and tend to last longer than storage tank water heaters.

It usually takes a professional water heater installer between two and three hours to remove an existing water heater and install a new tank heater. However, it could take four to five hours if they have to work in a small utility closet or another tight area, like a crawl space. Tankless water heaters have a more complicated installation process, so they will take a bit longer. Additionally, a gas water heater requires a connection to a gas line, and that alone can add about an hour to the installation timeline compared to installing an electric water heater.

It is very difficult and dangerous to install your own water heater, so we strongly recommend against tackling this as a DIY project. Not only will you need to wire your water heater, but you’ll also need to connect plumbing to the intake and outlet. Sweating copper pipes and connecting wiring properly are skills most DIYers don’t have, and even if you do feel confident you can do it, working with water and electricity always leaves the potential for electrocution. Hiring a local water heater installer is well worth the investment.

In most municipalities, a license is not mandatory for water heater installation or replacement. However, we strongly recommend hiring a licensed plumber or water heater installer to handle the work. Licensed installers are far less likely to make a mistake during the installation, which means paying for the experience decreases your risk of a leak and other issues. You can use our state licensing tool to find out if a contractor you’re considering in your area holds a plumber’s license.

The North Billerica, MA homeowners’ guide to water heater services

From average costs to expert advice, get all the answers you need to get your job done.

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