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There are 23 highly-rated local water heater pros.

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  • Average homeowner rating star icon4.6
    Average homeowner rating
  • Verified reviews icon14
    Verified water heater services reviews

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"My initial experience was good when I had Ryan come and rebuild the interior of the boiler and the associated electronics for a total of around $1500 including parts and lots of labor. Then when I called today to have a simple relay replaced, Richard arrived and these people at Heritage proved that they are hucksters of the first order. Stay away from them at all costs!! They tried to sell me a $80 off-the-shelf switching relay for $500!!! Then when I told Richard I would never pay $500 for a switching relay (which requires about 20 minutes to install) he offered to take $100 off his price if I supplied the part! In other words, he was making me the "wonderful" offer to charge me only $1200/hr for his installation time!!! Called the "sales manager" and he was smug, lecturing, defensive and TOTALLY unhelpful. I would NEVER do business with this company ever again. It's highway robbery!! The tech arrived and worked for approximately 90 minutes before ever quoting me the price. It was only AFTER he had uninstalled my existing relay that he quoted me the price of around $500 for a standard Honeywell relay that I just bought from Lowes for $80. The "Service Manager" went on-and-on on the phone about how it was like how a restaurant charges a lot more than the food cost for its dishes. Unfortunately, this "Service Manager" has NO IDEA what he is talking about. In a restaurant, a professional chef prepares the food with lots of other ingredients, it is then served in a pleasing environment, and there is service from waiters, busboys, maitre d, and sometimes the owner and chef. NONE of these things happen here. A tech spends 20 minutes installing a standard, off-the-shelf part to which the tech adds NO VALUE WHATSOEVER, and for that "service" these hucksters add $400 to the price of an $80 part!!! For 20 minutes of work that comes to $1200/hr. "Highway robbery" would be a kind way of phrasing it. Based on the fact that they DO NOT tell you up front how much it will cost, but only after 90 minutes of wasted time during which the tech accomplished nothing other than uninstalling my existing relay which I told him to put back, I would say "bait-and-switch" and virtual fraud would be more descriptive terms for the services that this company provides. Stay away from Heritage if you don't want to be massively ripped off and have your time wasted!"

Jonathan C on December 2018

Heritage Home Service is proud to serve residents from Northeast Massachusetts. We are the area’s premier home services provider and for 35+ years, we’ve brought the Heritage touch to homes throughout the state.

"My initial experience was good when I had Ryan come and rebuild the interior of the boiler and the associated electronics for a total of around $1500 including parts and lots of labor. Then when I called today to have a simple relay replaced, Richard arrived and these people at Heritage proved that they are hucksters of the first order. Stay away from them at all costs!! They tried to sell me a $80 off-the-shelf switching relay for $500!!! Then when I told Richard I would never pay $500 for a switching relay (which requires about 20 minutes to install) he offered to take $100 off his price if I supplied the part! In other words, he was making me the "wonderful" offer to charge me only $1200/hr for his installation time!!! Called the "sales manager" and he was smug, lecturing, defensive and TOTALLY unhelpful. I would NEVER do business with this company ever again. It's highway robbery!! The tech arrived and worked for approximately 90 minutes before ever quoting me the price. It was only AFTER he had uninstalled my existing relay that he quoted me the price of around $500 for a standard Honeywell relay that I just bought from Lowes for $80. The "Service Manager" went on-and-on on the phone about how it was like how a restaurant charges a lot more than the food cost for its dishes. Unfortunately, this "Service Manager" has NO IDEA what he is talking about. In a restaurant, a professional chef prepares the food with lots of other ingredients, it is then served in a pleasing environment, and there is service from waiters, busboys, maitre d, and sometimes the owner and chef. NONE of these things happen here. A tech spends 20 minutes installing a standard, off-the-shelf part to which the tech adds NO VALUE WHATSOEVER, and for that "service" these hucksters add $400 to the price of an $80 part!!! For 20 minutes of work that comes to $1200/hr. "Highway robbery" would be a kind way of phrasing it. Based on the fact that they DO NOT tell you up front how much it will cost, but only after 90 minutes of wasted time during which the tech accomplished nothing other than uninstalling my existing relay which I told him to put back, I would say "bait-and-switch" and virtual fraud would be more descriptive terms for the services that this company provides. Stay away from Heritage if you don't want to be massively ripped off and have your time wasted!"

Jonathan C on December 2018


Merrimack Valley Plumbing & Home Services

72 S. Kimball St.
New on AngiNew on Angi
Approved Pro

Merrimack Valley Plumbing & Home Services

72 S. Kimball St.
New on AngiNew on Angi
Approved Pro
153 local quotes requested
8 years of experience

Merrimack Valley Plumbing, LLC is a locally-owned and operated company committed to providing fast, affordable, and high-quality Plumbing. We offer HVAC repair, installation, and replacement services. We specialize in heating controls and simplifying complicated plumbing and HVAC systems to make them user-friendly. We strive to find solutions that fit everyone’s comfort needs, from construction projects to air conditioner replacement.

Merrimack Valley Plumbing, LLC is a locally-owned and operated company committed to providing fast, affordable, and high-quality Plumbing. We offer HVAC repair, installation, and replacement services. We specialize in heating controls and simplifying complicated plumbing and HVAC systems to make them user-friendly. We strive to find solutions that fit everyone’s comfort needs, from construction projects to air conditioner replacement.


Avatar for Sila Heating, Cooling, Plumbing and Electrical

Sila Heating, Cooling, Plumbing and Electrical

12 Manison St
4.54(
5,209
)
Approved Pro

Sila Heating, Cooling, Plumbing and Electrical

12 Manison St
4.54(
5,209
)
Approved Pro
Customers say: Super punctual
644 local quotes requested
36 years of experience

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

"Charged $2,000 (that's right, $2,000!) to install a new sprayer faucet and soap dispenser in Boston. $1,500 went to labor, which took less than 2 hours. I'm sorry, but $750/hr is outrageous. I did pay it because I wanted to expedite solving the problem for the tenants, but I now regret as their dishwasher is not working and I suspect the plumber failed to reconnect everything probably."

Joel R on August 2025

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

"Charged $2,000 (that's right, $2,000!) to install a new sprayer faucet and soap dispenser in Boston. $1,500 went to labor, which took less than 2 hours. I'm sorry, but $750/hr is outrageous. I did pay it because I wanted to expedite solving the problem for the tenants, but I now regret as their dishwasher is not working and I suspect the plumber failed to reconnect everything probably."

Joel R on August 2025


Floros Plumbing and Heating

66 Russell St
4.95(
372
)
Approved Pro

Floros Plumbing and Heating

66 Russell St
4.95(
372
)
Approved Pro
Super Service Award
Customers say: Quality work
Recommended by 98% of Angi customers
Recommended by 98% of HomeAdvisor customers
Emergency services offered

Thank you for your interest, we will be out of the office from December 23rd to January 8th. We will resume regular business on January 9th, 2020. Please feel free to leave a message or request a quote and we will be in contact with you as soon as we return. Plumbing experience of over 20 years. 24 hour emergency service. All calls personally answered. Three time Super Service Award winning company. Winner of the 2013 Angie's List Best Contractor Award.

"An excellent, fast and highly professional service. I highly recommend!"

Dimiter A on September 2025

Thank you for your interest, we will be out of the office from December 23rd to January 8th. We will resume regular business on January 9th, 2020. Please feel free to leave a message or request a quote and we will be in contact with you as soon as we return. Plumbing experience of over 20 years. 24 hour emergency service. All calls personally answered. Three time Super Service Award winning company. Winner of the 2013 Angie's List Best Contractor Award.

"An excellent, fast and highly professional service. I highly recommend!"

Dimiter A on September 2025


Avatar for Morris Heating & Air Conditioning

Morris Heating & Air Conditioning

11 Old Right Rd
4.84(
69
)
Approved Pro

Morris Heating & Air Conditioning

11 Old Right Rd
4.84(
69
)
Approved Pro
Customers say: Quality work
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers
56 local quotes requested

Morris Heating & Air Conditioning is proud to be Essex County’s most trusted HVAC team since 1998. Whether you need AC or heater maintenance, repairs, or complete replacements and new installations, the local company can handle it. Expect quality work and customer care every time. Morris Heating & Air Conditioning responds quickly, arrives as scheduled, and leaves no mess behind. Additionally, the company is available 24 hours a day, 7 days a week for any emergency heating or cooling in Ipswich or the surrounding areas. Call now to request a service. Morris Heating & Air Conditioning has financing options and special rebates in place to help with budget concerns. Ask about their maintenance plans and online coupons as well to get instant savings.

"Fast, efficient."

David O on December 2024

Morris Heating & Air Conditioning is proud to be Essex County’s most trusted HVAC team since 1998. Whether you need AC or heater maintenance, repairs, or complete replacements and new installations, the local company can handle it. Expect quality work and customer care every time. Morris Heating & Air Conditioning responds quickly, arrives as scheduled, and leaves no mess behind. Additionally, the company is available 24 hours a day, 7 days a week for any emergency heating or cooling in Ipswich or the surrounding areas. Call now to request a service. Morris Heating & Air Conditioning has financing options and special rebates in place to help with budget concerns. Ask about their maintenance plans and online coupons as well to get instant savings.

"Fast, efficient."

David O on December 2024


Avatar for Heritage Home Service

Heritage Home Service

28 Commercial Ct
4.18(
421
)
Approved Pro

Heritage Home Service

28 Commercial Ct
4.18(
421
)
Approved Pro
Customers say: Super punctual
39 years of experience
Free onsite estimate

We’re Your Local Plumbers, Heating and AC Technicians, and Electricians. Get prompt and professional plumbing, heating, air conditioning, and electrical services. Our quality staff of licensed and local plumbers and electricians have been providing local plumbing, heating, air conditioning, and electric services in the New Hampshire area since our beginnings in 1986. At our heart, Heritage is a family company with a longstanding reputation for providing quality service for a fair price. People tell us that they see our service trucks everywhere in the area, which is true since there’s a good chance that one of our technicians is also your neighbor. This makes it easy for us to be at your home promptly to help you solve your household plumbing, heating, AC, and electrical problems. It also makes it easy for us to do all that we can to maintain our reputation for quality service. One way we continue to improve the quality of our work is through regular training and certification for our great attendants who are behind the scenes making the magic happen. So whether you are struggling with a clogged drain or a noisy furnace, or you need an installation of an appliance, you’ll see the results of our devotion in the service you receive. If you’re experiencing a problem with your plumbing, heating, AC, or electricity at home, then you should give us a call and see what we mean by quality service that’s guaranteed. From clogged drains to AC installation to electrician’s work, we offer a variety of quality services and products at fair prices to NH residents and northern MA residents—guaranteed!

"Excellent experience, technician arrived on time. Friendly, efficient, kept me up to date on the plan. Leak was diagnosed and toilet replaced in no time!"

Elizabeth S on July 2025

We’re Your Local Plumbers, Heating and AC Technicians, and Electricians. Get prompt and professional plumbing, heating, air conditioning, and electrical services. Our quality staff of licensed and local plumbers and electricians have been providing local plumbing, heating, air conditioning, and electric services in the New Hampshire area since our beginnings in 1986. At our heart, Heritage is a family company with a longstanding reputation for providing quality service for a fair price. People tell us that they see our service trucks everywhere in the area, which is true since there’s a good chance that one of our technicians is also your neighbor. This makes it easy for us to be at your home promptly to help you solve your household plumbing, heating, AC, and electrical problems. It also makes it easy for us to do all that we can to maintain our reputation for quality service. One way we continue to improve the quality of our work is through regular training and certification for our great attendants who are behind the scenes making the magic happen. So whether you are struggling with a clogged drain or a noisy furnace, or you need an installation of an appliance, you’ll see the results of our devotion in the service you receive. If you’re experiencing a problem with your plumbing, heating, AC, or electricity at home, then you should give us a call and see what we mean by quality service that’s guaranteed. From clogged drains to AC installation to electrician’s work, we offer a variety of quality services and products at fair prices to NH residents and northern MA residents—guaranteed!

"Excellent experience, technician arrived on time. Friendly, efficient, kept me up to date on the plan. Leak was diagnosed and toilet replaced in no time!"

Elizabeth S on July 2025


Avatar for Village Home Services

Village Home Services

9 Kidder Road
5.00(
13
)
Approved Pro

Village Home Services

9 Kidder Road
5.00(
13
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
92 local quotes requested

Village Home Services formally known as Village Electric and Village HVAC. We stand at the intersection of expertise and community spirit. With our plumbing, electrical, and HVAC services, we go beyond fixing problems; we enrich lives, one home at a time. In our village, your comfort and safety are our top priorities.

"Addressed quickly and professionally"

Mary W on October 2025

Village Home Services formally known as Village Electric and Village HVAC. We stand at the intersection of expertise and community spirit. With our plumbing, electrical, and HVAC services, we go beyond fixing problems; we enrich lives, one home at a time. In our village, your comfort and safety are our top priorities.

"Addressed quickly and professionally"

Mary W on October 2025


"Eric was very precise in his work. We had some speed bumps that occurred due to the full gut of the bathroom. He dealt with problems effectively and kept us informed as to what he needed to do and why. Eric was great to work with and the end product was perfect. We would recommend Hot & Cold Plumming!"

Mill G on October 2025

SUPER SERVICE AWARD 2023, 2022, 2021, 2020, 2019,2018,2017,2016, 2015, 2014 AND 2013 PLUMBING. Hot & Cold Plumbing & Heating LLC is a full service plumbing, heating and gas-fitting company. For an immediate response to all your plumbing and heating needs, CALL (978) 701-1617.

"Eric was very precise in his work. We had some speed bumps that occurred due to the full gut of the bathroom. He dealt with problems effectively and kept us informed as to what he needed to do and why. Eric was great to work with and the end product was perfect. We would recommend Hot & Cold Plumming!"

Mill G on October 2025


Avatar for Cotti-Johnson Heating-Cooling-Electrical

Cotti-Johnson Heating-Cooling-Electrical

30 Waverly St
4.68(
155
)
Approved Pro

Cotti-Johnson Heating-Cooling-Electrical

30 Waverly St
4.68(
155
)
Approved Pro
Customers say: Super punctual
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers
967 local quotes requested

Experiencing issues with your heating, air conditioning, plumbing, or electrical systems? Cotti-Johnson is your reliable one-stop shop for all home comfort needs. From simple fixes to large-scale projects, our professional team handles everything with honesty and expertise. We offer 24/7 emergency services and specialized design services for landscape and indoor lighting. Trust us for top-notch, efficient, and transparent service. Visit our website at callcotti.com or call us at (833) 826-8844 to see how we can improve your home's comfort and efficiency.

"Happy with the work, and the customer service. Will definitely call on them for future work."

Fran P on June 2025

Experiencing issues with your heating, air conditioning, plumbing, or electrical systems? Cotti-Johnson is your reliable one-stop shop for all home comfort needs. From simple fixes to large-scale projects, our professional team handles everything with honesty and expertise. We offer 24/7 emergency services and specialized design services for landscape and indoor lighting. Trust us for top-notch, efficient, and transparent service. Visit our website at callcotti.com or call us at (833) 826-8844 to see how we can improve your home's comfort and efficiency.

"Happy with the work, and the customer service. Will definitely call on them for future work."

Fran P on June 2025


Avatar for GNK Plumbing & Heating

GNK Plumbing & Heating

74 Merilline Ave
4.86(
21
)
Approved Pro

GNK Plumbing & Heating

74 Merilline Ave
4.86(
21
)
Approved Pro
Customers say: Quick response
12 local quotes requested
6 years of experience

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Willing to take on a relatively small job no one else wanted. A repair job instead of a replacement us more labor intensive and requires focus and patience. Result was successful and what I envisioned."

Richard R on March 2025

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Willing to take on a relatively small job no one else wanted. A repair job instead of a replacement us more labor intensive and requires focus and patience. Result was successful and what I envisioned."

Richard R on March 2025

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Water Heaters questions, answered by experts

Depending on the brand of water heater, you may need to install an expansion tank in order to meet the conditions for warranty coverage. It’s important for consumers to read the fine print of the warranty to see if an expansion tank is necessary. Even if an expansion tank isn’t required for the warranty, it’s usually mandated by building codes—although not for tankless water heaters.

Not all homes are required by code to have water heater expansion tanks, though some cities, like Los Angeles, do. Sometimes, municipalities will require a code that asks homeowners to install an expansion tank if their water heater is on a closed system. A closed system setup without an expansion tank can place unnecessary stress on appliances and shorten their lifespan.

You should replace your gas water heater when it’s reached the end of its lifespan, which is a maximum of 12 years in most cases. If your unit is over a decade old and showing signs of inefficiency, leaks, or frequent malfunctions, it may be time to replace your water heater. Research how to best maintain your gas water heater to help extend its lifespan.

Yes, most municipalities have codes that require water heaters to have pans. A pan is necessary when a water heater or hot water storage tank is installed in an area where water leakage could cause damage, such as an attic, second floor, or finished basement. Tankless water heaters are not required to have a pan since there is no storage tank.

It takes between one and three hours to replace a hot water heater element, depending on whether you hire a pro or do the work yourself. For example, a professional plumber with all the necessary tools and experience can often finish the job in one to two hours, whereas DIY will take two to three hours because it'll involve more preparation and troubleshooting.

The Lawrence, MA homeowners’ guide to water heater services

From average costs to expert advice, get all the answers you need to get your job done.