Get matched with top fireplace pros in Nantucket, MA

"The 2 gentlemen that come to my home fixed our problems right away. And their rates were very reasonable as well. They did exactly what needed to be done to fix our issue. Thank you for recommending them to us. "

"We highly recommend Jim and have already referred him . He did great work solving our water issue and repairing the chimney. Very responsive ,punctual and over all a pleasure to work with"

" The BBB rating for Shamrock is "F" which is their lowest rating; businesses with "F" ratings have unanswered or unresolved complaints that reflects a failure by the business (Shamrock) to deal with the causes of customer problems. I contacted the MA District Attorney's office who put me in touch with consumer advocate Deb Henderson to resolve my issue with Shamrock. She said that she spoke to the owner Carmelo Franco about my issue and said that Franco is uncooperative, therefore we are unable to proceed. I sued Carmelo Franco in Attleboro District Court for negligent work that had to be fixed by another company ($650.00), however the subpoena could not be delivered to the address the DA's office gave me, so the court dropped the lawsuit. You need the correct address of the defendant in order for the court to compel him to come to court, so Carmelo Franco is just a ghost that you will never be reimbursed by. Franco's Shamrock Chimney is a scam. Bruce Smith, Attleboro MA "

"Honest and prompt. Will hire again for my next rehab project. Highly recommend!"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Work consisted of a significant amount of repointing, replacing a couple of bricks, new crown coat at the top of the chimney and complete water sealing. The crew was prompt and professional, and took care to clean up the job site when they were done."

"The travertine marble on our fireplace surround had cracked under its own weight and was pulling away from the wall. Superior gave the lowest quote and also had great reviews so we gave them a shot. The whole process was pleasant and painless - We were able to pick from any remnant they had on hand and found a nice honed granite. They told us it would unfortunately not be done until after the new year. Bill came out to do the template and asked if we were having Christmas dinner at our house - I said yes, and he said he would see if they can squeeze us in before the Holiday. Sure enough we got an appointment for Dec 18th. The installers were super friendly and nice - They got the job completed in a couple hours and it looks beautiful. There was no mess at all and everything looks great. I would call Superior again in a heartbeat."

"As a 14 year customer, it is sad to see HPHC in operation. Perhaps it was an ownership change but our first problem was when we returned to our home on a December Sunday: no heat and it was 50 and falling. We called the advertised "24/7 Emergency" service. And called and called and called. No one showed up for 24 hours. We are loyal customers, so we excused that. Now, for two weeks (and two heat spells, the third starting) we have been without a/c. A service tech came out, confirmed that our first floor unit had to be replaced and told us he would have his office give us a quote on price and installation time. We never got a call and when we did, we were treated as if we "misunderstood" the tech and had just sat in the heat but we DID get a new appointment for another person to show up to give us an estimate and, no, we could not be told or even given an estimate for installation. Asking for a supervisor, a Mr. Willey, we were told he was "unavailable" but would call us right back. That was 4 days ago. We are done with this outfit. If you need a dependable and polite company to take care of your heat, a/c or generator needs, you should check out others. HPHC is, to put it mildly, overstetched and overcommitted."

"Mike and his crew did a great job ,and cleaned up beautifully. One mishap occurred when a tree branch hit the deck and chipped a board but Mike and the crew addressed the issue professionally and honestly. Accidents happen. That's life. It's how they are delt with that matters and Mike is honest and up front."