Get matched with top chimney cap pros in Methuen, MA

"I called Horizon after moving into a new home in Medway and having no idea what condition the chimney was in. They sent a team out the same day! The guys were great - very friendly and professional. They looked everything over, informed us that one chimney needed to be cleaned but the other did not, and some of the brick work was loose on the fireplace floor. I also requested a chimney cap and they suggested strengthening part of the chimney before installing. They provided an estimate within 24 hours and came out about a week later to do the work. Again, they were completely professional, pleasant and somehow despite cleaning the chimney and doing masonry work, did not create any dust or mess in the house. I was so pleased that I asked them to put us on a yearly schedule for routine cleaning. I highly recommend!"

"They did a great job. Respectful, on-time, gave me an honest assessment of my chimney...I will be calling them again for my annual cleaning and servicing. They even took pictures of my chimney and sent them along with a service report in an email so I could have a reference."

"These guys cared! through any obstacle that occurred a solution was quickly found to satisfy all!! Clean neat and respectful must be the motto of 5 Star. I highly recommend Jeff and his guy Sean. I had a chimney liner installed in my older home and they took care to leave it better than they found it. Some pointing was done as well at the top of the chimney that needed fix. I now look up with pride once again knowing the guys set me up for the next season change !"

"Kevin (the owner) was extremely professional and did excellent work. He removed our power vent, which was hooked to an oil burning furnace. He then added a new stainless steel chimney of the best quality at a very reasonable cost to us.
He gave us a discount as our neighbor had his chimney done at the same time.
I would hire him again without reservations.
"

"My wife and I hired Jason approximately two years ago to repoint our chimney and replace some bricks that he assessed as problematic before adding a screen porch onto our house (the chimney runs through the porch). This is not an inexpensive job. We also brought Jason back to add new lead flashing to the chimney when the porch was being built. After the screen porch was added, we noticed several leaks in the porch roof coming from the chimney area. We originally thought the leaks were due to a step-flashing issue. The contractor who built the porch was extremely responsive and assessed the roof and step-flashing and was unable to determine a leak due to a roofing issue. As the screen porch made it easier to access the upper part of the chimney, I went up on the roof and it was evident that Jason missed repointing several joints and despite sealing the chimney we had moss growing out of many joints. We subsequently noticed the roof on the older part of our house was failing and we ended up doing an entire roof replacement. Before the new roof, we had Jason come back out to fix some of the joints he missed. He was extremely difficult to get in touch with. We had to get in touch with him through the contractor who built the screen porch. He promised to come back and seal those joints which he never did. After the new roof, new ice and water, and new step-flashing around the chimney, we still had the leaks. The new roofer ran several hose tests and determined we had a problem with the chimney. After reinspecting, it was obvious that many joints still lacked sufficient mortar repair. We have kept Jason informed throughout the process, but he never returns our e-mails and is completely unresponsive. I spent hours on the roof myself sealing joints, adding mortar, and then resealing the entire chimney. The chimney has not leaked again since my work. Here are Jason’s own written words that he has not honored, “Yes I garuntee (sic) all my work with a ten year warranty. And again the estimate is as if I were approaching my own home so the idea is you don’t need to worry about your chimney again other than cleaning the flues.” In short, we trusted Jason with an expensive job and when we had an issue, he was entirely unresponsive. We even gave Jason an opportunity to respond to this review before posting. He did not respond. We are giving Jason three stars to be fair as we believe he did a relatively good job on the lower portion of our chimney. Moreover, our situation seemed to be a difficult situation to assess. However, our experience is that Jason will not respond if you have an issue, and the upper portion of our chimney was poorly done. Additionally, as the expert, it was Jason’s job to properly assess our chimney. We should not have had to do any of the work ourselves (or paid for additional materials), and Jason should have given the same level of detail to the upper third of our chimney as the lower third. It is worth noting that Jason was very good at communicating when he was bidding the job and throughout the job. If you hire Jason and have a problem with his work, you should likely not expect a response or remedy from him."

Certified Chimney experts for over 10yrs. We can have the knowledge and experience to handle your chimney maintenance. Call us today at 978-320-7778 for an immediate response.\n\nQuality work at a Quality price.

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"The owner told me he would point areas of the chimney and did not until I called back and had him return. When he did return he did a sloppy job and used non matching cement which makes my chimney look like it was done by an inexperienced slob. In addition after inspecting it more closely in November I realized he missed a lot of areas. I patched the rest myself and did a far superior job (and I have never done this work in my life!) The cap looks good and the crown is done but the re-pointing was a real disappointment"

"I selected Bob's Magic Broom based on feedback from Angie's List. Last month, when my furnace was serviced, the serviceman noted that chimney was not drawing as it should and recommended a cleaning. I checked my records and the last cleaning was in 2000. We have two flues - one for the furnace and one for a fireplace which is almost never used. The sweep (Joe) checked and fireplace and agreed it did not need cleaning, but the furnace flue was very bad and almost blocked. The cleaning took about an hour from beginning to end. The sweep cleaned up. I had no mess at all. I asked Joe how often I should have the chimney cleaned and he said about every other year. What I appreciated was that the service was prompt, courteous, and no hard upsell. I would definitely use Bob's Magic Broom again and highly recommend them to all."

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