Get matched with top chimney cap pros in Hanscom Afb, MA

"I had a small leak. Sprague quickly diagnosed the need for a very expensive roof repair. I also had a skylight that was dripping and decided to replace a group of four skylights. The work was spread out over a longer time than anticipated, which Sprague said was due to unusually wet weather. As far as I can tell as an amateur looking up at the roof from a distance, the quality is good but only some winters with no leaks will confirm that. They put some rather conspicuous shiny white concrete in one small part of a strip of gray concrete but said it would eventually weather to the same color. The substantial problem came over the skylights. My existing skylights came with retractable shades for those summer days when sun shining through the skylights could be blistering hot. During the initial conversations, we focused on whether we would be able to use the old shades or would have to replace them. When the job was done, there were no shades and they were emphatic that the shades were not included despite our detailed conversations about them. The wood just inside the skylights had been replaced and needed to be overlain with higher quality wood and painted. I had assumed, based on our conversation, particularly about the shades, that doing these things was part of the job. But I didn't explicitly write the shades into the contract. Regarding the wood, they pointed to a sentence deep within the many pages of the document that left me responsible for any inside work. I had seen that but never imagined that the wood they used would have to be covered up with higher quality wood before it could be painted. I was quite surprised, particularly when I found out that this residual work, requiring a carpenter, a painter and a shades specialist, would cost several thousand dollars. I felt stupid to have relied so heavily on the conversation and to have signed off on something that only a professional would understand. In the future I would recommend having a specialist lawyer review any contract. It would have been much more professional of them to clarify at the beginning how much would remain to be done after they finished what they understood to be the job. Finally, a small thing: They didn't clean up carefully. Left in the yard were things like a roll of what looked like insulation, thirteen pounds of copper nails (I weighed them), and other stuff. I didn't feel comfortable throwing all those copper nails in the trash, so they sit in my garage pending possible donation to some workman standing outside Home Depot on my next trip there. Because of a previous experience with Sprague, I made a point of asking them to be sure to take away the advertising signs they had placed in my yard; they promised they would, but they didn't."

"I called Horizon after moving into a new home in Medway and having no idea what condition the chimney was in. They sent a team out the same day! The guys were great - very friendly and professional. They looked everything over, informed us that one chimney needed to be cleaned but the other did not, and some of the brick work was loose on the fireplace floor. I also requested a chimney cap and they suggested strengthening part of the chimney before installing. They provided an estimate within 24 hours and came out about a week later to do the work. Again, they were completely professional, pleasant and somehow despite cleaning the chimney and doing masonry work, did not create any dust or mess in the house. I was so pleased that I asked them to put us on a yearly schedule for routine cleaning. I highly recommend!"

"I recently had a new chimney lining system installed in my home by Chimney bros, and I couldn’t be happier with their service. From start to finish, the team was professional, knowledgeable, and efficient. They explained every step of the process and made sure I understood the work being done. The installation itself was seamless, and the quality of their craftsmanship is top-notch. They left the work area spotless and treated my home with care, which I greatly appreciated. I can already feel the difference in how my chimney functions it's safer and more efficient now. If you’re looking for a trustworthy chimney company, I highly recommend Chimney Bros. Their expertise and customer service are unmatched. Thank you for making this process so smooth and stress free. (:"

"Awesome job! I had hired a different company (Shamrock) because they were cheap, but the wanted to upsell a bunch of stuff not even needed. A-Tec didn’t do that at all! They were respectful, professional, and did exactly as was asked! Will definitely use them again! Just goes to show you get what you pay for! I’m glad I found them!"

"Mark was punctual, and professional. He was very good at explaining the process. Cleaned both flues, and did an inspection of the chimney, and water heater venting. He noted all the things that needed fixing, but didn't try to sell me on any of them. He did good job explaining they what and why of each recommendation. I have to note, that he also did a good job of protecting my floors and left them clean. All told, a very positive experience."

"Jose and his brother did a great job on my not so nice walkway and their price was very reasonable. I highly recommend E & J Hardscaping and Landscaping INC and planning to hire them for future project."

"Yes, they were great. Quick service. Very thorough."

"The service was well, and they were professional and efficient. I will hire them again."