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Verified Reviews for Water Softener Service pros in Shively, KY

*The Angi rating for Water Softener Service companies in Shively, KY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

*The HomeAdvisor rating for Water Softener Service companies in Shively, KY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

Last update on November 01, 2025

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
•Approved Pro

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
•Approved Pro
Customers say: Super punctual
950 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Avatar for Greenwell Plumbing Heating & Air

Greenwell Plumbing Heating & Air

1840 Scott Rd
4.50(
100
)
•Approved Pro

Greenwell Plumbing Heating & Air

1840 Scott Rd
4.50(
100
)
•Approved Pro
Customers say: Super punctual
236 local quotes requested
31 years of experience

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025

Avatar for Infinity Design & Construction Group INC

Infinity Design & Construction Group INC

11605 Shelbyville Rd. Louisville Ky
No reviews yet

Infinity Design & Construction Group INC

11605 Shelbyville Rd. Louisville Ky
No reviews yet
12 years of experience

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

Avatar for Ed's Plumbing, Restoration, & Remodeling

Ed's Plumbing, Restoration, & Remodeling

1902 Campus Place
4.33(
6
)

Ed's Plumbing, Restoration, & Remodeling

1902 Campus Place
4.33(
6
)
Customers say: Quick response
42 years of experience

Ed's Plumbing is a family-owned and operated business proudly serving the Louisville area. (Fully licensed and insured)

"Scammer and thief. Paid to do a project but only did part of the work and never came back. This f***** needs to go to jail. Beware of this f*****."

Michael B on July 2025

Ed's Plumbing is a family-owned and operated business proudly serving the Louisville area. (Fully licensed and insured)

"Scammer and thief. Paid to do a project but only did part of the work and never came back. This f***** needs to go to jail. Beware of this f*****."

Michael B on July 2025

Avatar for Diversified Plumbing and Piping

Diversified Plumbing and Piping

5.00(
10
)

Diversified Plumbing and Piping

5.00(
10
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

We are a small plumbing business that does all types of plumbing, residential,commercial,remodels, new construction. We also do service work, including drain stoppages,water heaters,leaks,fixture replacements. Both I and my partner have been in the plumbing and Piping industry for over 30 hrs.

"Great. Decided to get a second opinion about my kitchen sink drain. Called Rob ( Diversified Plumbers 502-380-6885) he came by later same day reviewed options. Next morning on time he started in on it. My 63 yr old kitchen pipe had enough so he replaced it with pvc. After another surprise inside another wall he got me back in service. Great job and huge savings compared to first plumber ( big fleet type). Thanks Rob GaryD"

Gary D on February 2023

We are a small plumbing business that does all types of plumbing, residential,commercial,remodels, new construction. We also do service work, including drain stoppages,water heaters,leaks,fixture replacements. Both I and my partner have been in the plumbing and Piping industry for over 30 hrs.

"Great. Decided to get a second opinion about my kitchen sink drain. Called Rob ( Diversified Plumbers 502-380-6885) he came by later same day reviewed options. Next morning on time he started in on it. My 63 yr old kitchen pipe had enough so he replaced it with pvc. After another surprise inside another wall he got me back in service. Great job and huge savings compared to first plumber ( big fleet type). Thanks Rob GaryD"

Gary D on February 2023

Avatar for Tri-State Water, Power & Air

Tri-State Water, Power & Air

1936 S LYNHURST DR
4.25(
8
)

Tri-State Water, Power & Air

1936 S LYNHURST DR
4.25(
8
)
Customers say: Quality work
150 local quotes requested

We are the experts in the field of Whole Home Generator Sales and Installation, with over 20 years of experience in the game. We provide turn-key installation by licensed professionals - 24 hour emergency service - Remote Monitoring - Long term maintenance and service by factory trained technicians.We expect customer service excellence and aim to go above and beyond on every call. With 9 locations across 8 states, Tri-State is always ready to serve you.

"very good would call again"

Wayne W on June 2024

We are the experts in the field of Whole Home Generator Sales and Installation, with over 20 years of experience in the game. We provide turn-key installation by licensed professionals - 24 hour emergency service - Remote Monitoring - Long term maintenance and service by factory trained technicians.We expect customer service excellence and aim to go above and beyond on every call. With 9 locations across 8 states, Tri-State is always ready to serve you.

"very good would call again"

Wayne W on June 2024

Avatar for Second Mile Service Group

Second Mile Service Group

Early Morning Drive
5.00(
4
)

Second Mile Service Group

Early Morning Drive
5.00(
4
)
Customers say: Quick response
10 years of experience

We are a family owned company with several generations of tradesman who specialize in HVAC and water filtration services. We take pride in our values, problem solving abilities, and in doing quality work that revolves around taking care of you. We care about making our customers homes, businesses, and facilities as efficient as possible by improving their systems. We know you have worked hard for what is yours, and we take pride in making sure that your equipment lasts as long as possible. We strive to keep our customer’s equipment operating at the peak of what it is designed for, maximizing the life and quality of your equipment. At the heart of our work, we strive to treat you as if we are helping a member of our own family. Working within the service industry, we’ve seen times where customers haven’t been taken care of in the way we believe they should have been. As a result, our purpose is to provide a level of service that folks aren’t used to. We will work with you, and think creatively to come up with solutions that work for you. Second Mile is all about you.

"It was excellent. They were timely, go beyond what we expected in terms of cleaning up and explaining the system. I highly recommend them."

Keith B on January 2022

We are a family owned company with several generations of tradesman who specialize in HVAC and water filtration services. We take pride in our values, problem solving abilities, and in doing quality work that revolves around taking care of you. We care about making our customers homes, businesses, and facilities as efficient as possible by improving their systems. We know you have worked hard for what is yours, and we take pride in making sure that your equipment lasts as long as possible. We strive to keep our customer’s equipment operating at the peak of what it is designed for, maximizing the life and quality of your equipment. At the heart of our work, we strive to treat you as if we are helping a member of our own family. Working within the service industry, we’ve seen times where customers haven’t been taken care of in the way we believe they should have been. As a result, our purpose is to provide a level of service that folks aren’t used to. We will work with you, and think creatively to come up with solutions that work for you. Second Mile is all about you.

"It was excellent. They were timely, go beyond what we expected in terms of cleaning up and explaining the system. I highly recommend them."

Keith B on January 2022

Avatar for Leaf Home Water Solutions

Leaf Home Water Solutions

400 Lazelle Rd
5.00(
1
)

Leaf Home Water Solutions

400 Lazelle Rd
5.00(
1
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

The team of professionals at Leaf Home Water Solutions takes great pride in knowing that families are provided with the cleanest, crispest, and heathiest water possible. As the leader in home water filtration, all installations are tailored to specific water needs. Custom solutions may include enhanced impact on hair and skin, energy savings on bills, increased appliance longevity, and elimination of hard water contaminants like calcium and magnesium, while also combatting taste and odor issues by filtering out chlorine and other organic compounds. With state-of-the-art water testing materials, dedication to White Glove installation and service, best-in-class products, and the support of the nation's largest home solutions company, homeowners can feel confident in trusting Leaf Home Water Solutions. We look forward to earning your business, call our team of experts today for a free home water test!

"Basement utility room"

William N on October 2022

The team of professionals at Leaf Home Water Solutions takes great pride in knowing that families are provided with the cleanest, crispest, and heathiest water possible. As the leader in home water filtration, all installations are tailored to specific water needs. Custom solutions may include enhanced impact on hair and skin, energy savings on bills, increased appliance longevity, and elimination of hard water contaminants like calcium and magnesium, while also combatting taste and odor issues by filtering out chlorine and other organic compounds. With state-of-the-art water testing materials, dedication to White Glove installation and service, best-in-class products, and the support of the nation's largest home solutions company, homeowners can feel confident in trusting Leaf Home Water Solutions. We look forward to earning your business, call our team of experts today for a free home water test!

"Basement utility room"

William N on October 2022

Avatar for Ky Water & Air Inc.

Ky Water & Air Inc.

386 Waller Ave
4.08(
13
)

Ky Water & Air Inc.

386 Waller Ave
4.08(
13
)
Customers say: Quick response
10 years of experience

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

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Water Softeners questions, answered by experts

It depends on the type of surface. For instance, if you’re trying to get rid of hard water deposits on glass, you can spray vinegar onto the surface and wipe it off with a soft cloth or non-abrasive sponge. However, if the deposits are on granite or natural stone, it’s better to use baking soda and water rather than vinegar or other acidic cleaners.

Hard water doesn’t pose a risk to your physical health when you drink it. In fact, drinking hard water can help ensure you get enough of essential minerals like calcium in your daily diet. However, extremely hard water can contribute to dry skin and make your scalp itchy if you wash your hair in it too often.

Water purifiers and water softeners serve different purposes, so the best one will depend on your particular needs. Water purifiers remove contaminants from water (such as bacteria, viruses, and chemicals), leaving you with ultra-clean and safe water. However, water softeners remove minerals from your water so that the water doesn’t leave stains around your house or cause plumbing problems.

Because it’s been through the water cycle, evaporating and becoming slightly acidic thanks to dissolved carbon dioxide in the atmosphere, rainwater tends to be naturally soft compared to groundwater, which has just been in contact with limestone. However, the natural hardness level of water always depends on where you are and other factors.

No, hard water isn’t dangerous. The added calcium in hard water can contribute to good bone health. However, it can also cause dry skin and hair. If you have dry skin or hair, consider using a water-softening system to help minimize the minerals in your water. Plus, these systems can also add some sodium to your diet. 

The Shively, KY homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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