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NCM, Inc.
Appliance (Major Electric Appliance) - Install or Replace, Repair or Service a Fridge, Freezer or Ice Maker, Electrical for Home Addition or Remodel - Install,
About us
We service most everything in the home. Licensed in Heating, Cooling, Plumbing, Electric, & all Kitchen appliances with 1 year parts & labor. Christian owned & operated. We also repair most everything on home inspection reports. HVAC systems come with 10 yr parts & labor factory warranty. The only company in Louisville to clean the air conditioner coil with BBJ biocide (an enzyme that kills all the mold on your coil above the furnace in your home).
Business highlights
Veteran owned and operated
42 years of experience
Services we offer
Add outlets, Air conditioning, Cooling, Drain cleaning, Electrical repairs, Faucet repair, Faucets, Furnaces, Garbage disposals, Gas line leaks, Hang lights and ceiling fans, Heat pumps, Heating, Outdoor lighting, Plumbing, Plumbing drips and leaks, Replace panel boxes, Service inspections, Some remodeling, Toilet repairs, Toilets, Water heater repair & replacement, Water heaters, sump pumps & heaters, null
Accepted Payment Methods
- CreditCard
Reviews
4.81,448 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 6% | ||
| 3% | ||
| 2% | ||
| 2% |
Showing 1-25 of 1448 reviews
Brad J.
Jun 2023
Very well! Came out on the weekend, very professional and fixed quickly
Elizabeth L.
Aug 2022
My experience with the painter was amazing! They made sure they got done in a timely manner.
Response from NCM, Inc.
"Thank you for your review and thank you for choosing New Circle Mechanical!!"
Charles K.
May 2021
We had no problems with our service technician Shawn. He was punctual,courteous,and professional.We would gladly request him again.
Lois H.
Jan 2021
It was a great experience. The tech was informative and very professional.
Muje B.
Nov 2020
Extremely well. Shaun is a great guy.
J N.
Sep 2020
Took there time explaining what happened, also gave me advice on how to prevent the problem in the future
Elisa R.
Aug 2020
They had reasonable pricing, gave easy scheduling, and were a great company to work with. I would highly recommend them and I would hire them again.
Danny M.
Aug 2020
Great service and did that job quickly. Highly recommend
Brian A.
Jul 2020
Service was performed professionally and equipment was reasonably priced. Very happy with my experience.
Sydney S.
Jul 2020
I’m going to call them any time i need another repair. i would highly recommend
Sofia B.
Jul 2020
Everyone was very professional and friendly. Would definitely hire again!
Wyatt H.
Jul 2020
These guys are awesome! Showed up on time and called before they left. Showed me what was wrong with my air conditioner and what they were going to do to repair it on the spot! Finally have cold air blowing through those vents now! Customer service was excellent. Definitely will be hiring again!
Hugh J.
Jul 2020
I have hired companies in the past that have failed to complete the job in a timely manner and have ended up costing far more than the original quote. New circle handled my problem with efficiency and care. They were very respectful and I will be returning to them any time future issues arise.
Haylee W.
Jul 2020
They were very professional and got the job done nicely. The work done was accurate and finished in a timely manner. They were resourceful and gave me good advice and tips before they left. I would absolutely hire again.
Jimmy W.
Jun 2020
Prompt and personal service!
Eddie B.
Apr 2020
It went well. The repairmen called and arrived promptly to look at my project. It was repaired quickly and he did a good job of explaining to me what the problem was and what he did to correct it.
Michael M.
Apr 2020
Great communication and very professional. They were here the day I contacted them, hunted down the parts the furnace needed, and completed the job efficiently and effectively. Well done!
Carol E.
Feb 2020
Had it done in an hour & installed hot water heater had ground wire.
Response from NCM, Inc.
"thank you for choosing us!!!!"
Dona A.
Jul 2019
Quickly and professionally
Elisa R.
Jun 2019
The job went very well including the additional information he provided my spouse about other concerns that we need to address down the road to ensure our safety and replacement of one of the fans missing a blade. Very helpful and professional.
Matt M.
Mar 2019
I contacted New Circle on 10/30/18 to help me determine if my microwave problems (kept shorting out) were due to a broader electrical issue. They tightened the breaker and said it may need further investigation if the microwave problem persisted. I paid $231.60 for this advice. I contacted New Circle again on 3/14/19 as the microwave problems continued. This time they noted several electrical panel issues and recommended a $2,500 new system. I paid $220 for this advice. At this point, New Circle had not addressed my primary concern: is my electrical system causing my microwave to malfunction? However, they had collected $451.60. I then contacted another electrician that quickly realized that the electrical system was providing enough amps for the microwave and that it must be an issue with the microwave. GE has confirmed this microwave had been recently redesigned due to a bad door sensor. They are replacing the microwave. I explained the situation to New Circle and requested a refund of at least one of the two charges. I did not originally ask them if I needed a new electrical system. I asked them if the electrical system was causing the microwave to short out. They misdiagnosed the problem, tried to up-sell me a $2,500 system and is now arguing that lightning or a power surge caused the issues with my breakers and microwave. They charged me $451.60 for this level of service.
Response from NCM, Inc.
"Complete refund of both trips to customer. Our diagnosis was completed. While we disagree with the blame because it was a year later, we stand on our valued customers opinions and the customer is always right. Refunded money 05/17-19"
Bruce D.
Dec 2018
Very well once LG&E could make themselves available.
Response from NCM, Inc.
"Thank you!"
Lawrence S.
Dec 2018
Josh stuck with a trying repair and delivered heat!
Robin B.
Aug 2018
Very well. After talking with Mike about replacing my outdoor faucet with a "frost-Free" he checked it and felt rebuilding the existing faucet would solve my winter icicle problem. He also noticed an issue with my hot water line that was resolved with $30.00 part. Mike saved me a lot of money. I would definitely call on Mike and NCM for any future problems. I called late afternoon and Mike was there 9:30 next morning,
Ronald G.
Jun 2018
They are the only the only company I will use for anything that they do because they are just that good. I will recommend them and use them, again.
Licensing
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FAQ
NCM, Inc. is currently rated 4.8 overall out of 5.
NCM, Inc. accepts the following forms of payment: CreditCard
No, NCM, Inc. does not offer free project estimates.
No, NCM, Inc. does not offer eco-friendly accreditations.
No, NCM, Inc. does not offer a senior discount.
No, NCM, Inc. does not offer emergency services.
No, NCM, Inc. does not offer warranties.