NCM, Inc.

Horrible experience. Thankful to have never made it past an initial 2 min call. Without any prompting or suggestion on my end as to cost or project scope, the estimator immediately starting ranting about only doing high quality work and not being, essentially suited for a low budget project (which was never implied in any way; it's a 3 story, 7,000 sqft single family home) which we might be better suited for. Then he started randomly listing numbers, that quite frankly would have been fine, as though I was not within a financial capacity of securing them. Insulting, unprofessional and just a complete waster of my time. I finally just had to stop him and tell him I was not interested in further discussions. What an embarrassing representative.

My experience with the painter was amazing! They made sure they got done in a timely manner.

We had no problems with our service technician Shawn. He was punctual,courteous,and professional.We would gladly request him again.

It was a great experience. The tech was informative and very professional.

Extremely well. Shaun is a great guy.

Took there time explaining what happened, also gave me advice on how to prevent the problem in the future

They had reasonable pricing, gave easy scheduling, and were a great company to work with. I would highly recommend them and I would hire them again.

Great service and did that job quickly. Highly recommend

Very poor. Rude and obnoxious person, not willing to listen and very rushed. Voice kept echoing and then hung up as soon as I informed him that I will be giving a review

Never responded to a quote request. Don't know if it was New Circle or Angie's List.

Service was performed professionally and equipment was reasonably priced. Very happy with my experience.

These guys are awesome! Showed up on time and called before they left. Showed me what was wrong with my air conditioner and what they were going to do to repair it on the spot! Finally have cold air blowing through those vents now! Customer service was excellent. Definitely will be hiring again!

They were very professional and got the job done nicely. The work done was accurate and finished in a timely manner. They were resourceful and gave me good advice and tips before they left. I would absolutely hire again.

I’m going to call them any time i need another repair. i would highly recommend

I have hired companies in the past that have failed to complete the job in a timely manner and have ended up costing far more than the original quote. New circle handled my problem with efficiency and care. They were very respectful and I will be returning to them any time future issues arise.

Everyone was very professional and friendly. Would definitely hire again!

It went well. The repairmen called and arrived promptly to look at my project. It was repaired quickly and he did a good job of explaining to me what the problem was and what he did to correct it.

Great communication and very professional. They were here the day I contacted them, hunted down the parts the furnace needed, and completed the job efficiently and effectively. Well done!

Had it done in an hour & installed hot water heater had ground wire.

The job went very well including the additional information he provided my spouse about other concerns that we need to address down the road to ensure our safety and replacement of one of the fans missing a blade. Very helpful and professional.

I contacted New Circle on 10/30/18 to help me determine if my microwave problems (kept shorting out) were due to a broader electrical issue. They tightened the breaker and said it may need further investigation if the microwave problem persisted. I paid $231.60 for this advice. I contacted New Circle again on 3/14/19 as the microwave problems continued. This time they noted several electrical panel issues and recommended a $2,500 new system. I paid $220 for this advice. At this point, New Circle had not addressed my primary concern: is my electrical system causing my microwave to malfunction? However, they had collected $451.60. I then contacted another electrician that quickly realized that the electrical system was providing enough amps for the microwave and that it must be an issue with the microwave. GE has confirmed this microwave had been recently redesigned due to a bad door sensor. They are replacing the microwave. I explained the situation to New Circle and requested a refund of at least one of the two charges. I did not originally ask them if I needed a new electrical system. I asked them if the electrical system was causing the microwave to short out. They misdiagnosed the problem, tried to up-sell me a $2,500 system and is now arguing that lightning or a power surge caused the issues with my breakers and microwave. They charged me $451.60 for this level of service.

Very well once LG&E could make themselves available.

Josh stuck with a trying repair and delivered heat!

With all of the good reviews, I was confident with this business. However, when the guy came over, he tried to get me to duct the fan into the attic and said that would be "legal". Firstly, it's a bad idea and no, it is not legal. All confidence lost. No bueno. Link to code; [*** Link removed ***]

Very well. After talking with Mike about replacing my outdoor faucet with a "frost-Free" he checked it and felt rebuilding the existing faucet would solve my winter icicle problem. He also noticed an issue with my hot water line that was resolved with $30.00 part. Mike saved me a lot of money. I would definitely call on Mike and NCM for any future problems. I called late afternoon and Mike was there 9:30 next morning,