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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
Approved Pro

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
Approved Pro
Customers say: Super punctual
953 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for Greenwell Plumbing Heating & Air

Greenwell Plumbing Heating & Air

1840 Scott Rd
4.50(
100
)
Approved Pro

Greenwell Plumbing Heating & Air

1840 Scott Rd
4.50(
100
)
Approved Pro
Customers say: Super punctual
237 local quotes requested
31 years of experience

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025


Avatar for Clog Busterz

Clog Busterz

105 Moberly Rd
4.27(
37
)
Approved Pro

Clog Busterz

105 Moberly Rd
4.27(
37
)
Approved Pro
Customers say: Super punctual
96 local quotes requested
9 years of experience

We offer free estimates and free home inspections with any purchase of service. We are much more than your average drain cleaning 'clog busting' plumbers. We are a small, home town based company. We care about what’s best for your household and business plumbing needs. We provide outstanding plumbing services (water heaters, faucet rebuilds, garbage disposal, main water/plumbing lines) without breaking the bank. Give us a call today today.

"Josh was very professional, informative and prompt. This company was quick to respond with competitive pricing. Highly recommend and will be using again when needed."

Debbie J on September 2024

We offer free estimates and free home inspections with any purchase of service. We are much more than your average drain cleaning 'clog busting' plumbers. We are a small, home town based company. We care about what’s best for your household and business plumbing needs. We provide outstanding plumbing services (water heaters, faucet rebuilds, garbage disposal, main water/plumbing lines) without breaking the bank. Give us a call today today.

"Josh was very professional, informative and prompt. This company was quick to respond with competitive pricing. Highly recommend and will be using again when needed."

Debbie J on September 2024


Avatar for Infinity Design & Construction Group INC

Infinity Design & Construction Group INC

11605 Shelbyville Rd. Louisville Ky
No reviews yet

Infinity Design & Construction Group INC

11605 Shelbyville Rd. Louisville Ky
No reviews yet
12 years of experience

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established


"Scammer and thief. Paid to do a project but only did part of the work and never came back. This f***** needs to go to jail. Beware of this f*****."

Michael B on July 2025

Ed's Plumbing is a family-owned and operated business proudly serving the Louisville area. (Fully licensed and insured)

"Scammer and thief. Paid to do a project but only did part of the work and never came back. This f***** needs to go to jail. Beware of this f*****."

Michael B on July 2025


Avatar for 1-Tom-Plumber - Louisville

1-Tom-Plumber - Louisville

121 S. New Albany St.
5.00(
2
)

1-Tom-Plumber - Louisville

121 S. New Albany St.
5.00(
2
)
Customers say: Quick response
3 years of experience

We're the Plumber Louisville Trusts! The professionals at 1-Tom-Plumber Louisville understands that when you have an emergency plumbing or drain problem, you need help fast. It could be any time of day or night, even a holiday. That's why our team only includes experienced, certified, and customer focused plumbers, drain specialists, and excavators. We are trusted by Louisville area residents and businesses because we back our work and serve your plumbing needs, not ours.

"Excellent. First time to use the company and they did a great job from the 1st call till the end of the job."

Carrie L on October 2023

We're the Plumber Louisville Trusts! The professionals at 1-Tom-Plumber Louisville understands that when you have an emergency plumbing or drain problem, you need help fast. It could be any time of day or night, even a holiday. That's why our team only includes experienced, certified, and customer focused plumbers, drain specialists, and excavators. We are trusted by Louisville area residents and businesses because we back our work and serve your plumbing needs, not ours.

"Excellent. First time to use the company and they did a great job from the 1st call till the end of the job."

Carrie L on October 2023


Avatar for Diversified Plumbing and Piping

Diversified Plumbing and Piping

5.00(
10
)

Diversified Plumbing and Piping

5.00(
10
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

We are a small plumbing business that does all types of plumbing, residential,commercial,remodels, new construction. We also do service work, including drain stoppages,water heaters,leaks,fixture replacements. Both I and my partner have been in the plumbing and Piping industry for over 30 hrs.

"Great. Decided to get a second opinion about my kitchen sink drain. Called Rob ( Diversified Plumbers 502-380-6885) he came by later same day reviewed options. Next morning on time he started in on it. My 63 yr old kitchen pipe had enough so he replaced it with pvc. After another surprise inside another wall he got me back in service. Great job and huge savings compared to first plumber ( big fleet type). Thanks Rob GaryD"

Gary D on February 2023

We are a small plumbing business that does all types of plumbing, residential,commercial,remodels, new construction. We also do service work, including drain stoppages,water heaters,leaks,fixture replacements. Both I and my partner have been in the plumbing and Piping industry for over 30 hrs.

"Great. Decided to get a second opinion about my kitchen sink drain. Called Rob ( Diversified Plumbers 502-380-6885) he came by later same day reviewed options. Next morning on time he started in on it. My 63 yr old kitchen pipe had enough so he replaced it with pvc. After another surprise inside another wall he got me back in service. Great job and huge savings compared to first plumber ( big fleet type). Thanks Rob GaryD"

Gary D on February 2023


Avatar for Tri-State Water, Power & Air

Tri-State Water, Power & Air

1936 S LYNHURST DR
4.25(
8
)

Tri-State Water, Power & Air

1936 S LYNHURST DR
4.25(
8
)
Customers say: Quality work
151 local quotes requested

We are the experts in the field of Whole Home Generator Sales and Installation, with over 20 years of experience in the game. We provide turn-key installation by licensed professionals - 24 hour emergency service - Remote Monitoring - Long term maintenance and service by factory trained technicians.We expect customer service excellence and aim to go above and beyond on every call. With 9 locations across 8 states, Tri-State is always ready to serve you.

"very good would call again"

Wayne W on June 2024

We are the experts in the field of Whole Home Generator Sales and Installation, with over 20 years of experience in the game. We provide turn-key installation by licensed professionals - 24 hour emergency service - Remote Monitoring - Long term maintenance and service by factory trained technicians.We expect customer service excellence and aim to go above and beyond on every call. With 9 locations across 8 states, Tri-State is always ready to serve you.

"very good would call again"

Wayne W on June 2024


Avatar for Second Mile Service Group

Second Mile Service Group

Early Morning Drive
5.00(
4
)

Second Mile Service Group

Early Morning Drive
5.00(
4
)
Customers say: Quick response
10 years of experience

We are a family owned company with several generations of tradesman who specialize in HVAC and water filtration services. We take pride in our values, problem solving abilities, and in doing quality work that revolves around taking care of you. We care about making our customers homes, businesses, and facilities as efficient as possible by improving their systems. We know you have worked hard for what is yours, and we take pride in making sure that your equipment lasts as long as possible. We strive to keep our customer’s equipment operating at the peak of what it is designed for, maximizing the life and quality of your equipment. At the heart of our work, we strive to treat you as if we are helping a member of our own family. Working within the service industry, we’ve seen times where customers haven’t been taken care of in the way we believe they should have been. As a result, our purpose is to provide a level of service that folks aren’t used to. We will work with you, and think creatively to come up with solutions that work for you. Second Mile is all about you.

"It was excellent. They were timely, go beyond what we expected in terms of cleaning up and explaining the system. I highly recommend them."

Keith B on January 2022

We are a family owned company with several generations of tradesman who specialize in HVAC and water filtration services. We take pride in our values, problem solving abilities, and in doing quality work that revolves around taking care of you. We care about making our customers homes, businesses, and facilities as efficient as possible by improving their systems. We know you have worked hard for what is yours, and we take pride in making sure that your equipment lasts as long as possible. We strive to keep our customer’s equipment operating at the peak of what it is designed for, maximizing the life and quality of your equipment. At the heart of our work, we strive to treat you as if we are helping a member of our own family. Working within the service industry, we’ve seen times where customers haven’t been taken care of in the way we believe they should have been. As a result, our purpose is to provide a level of service that folks aren’t used to. We will work with you, and think creatively to come up with solutions that work for you. Second Mile is all about you.

"It was excellent. They were timely, go beyond what we expected in terms of cleaning up and explaining the system. I highly recommend them."

Keith B on January 2022


Avatar for Ky Water & Air Inc.

Ky Water & Air Inc.

386 Waller Ave
4.08(
13
)

Ky Water & Air Inc.

386 Waller Ave
4.08(
13
)
Customers say: Quick response
10 years of experience

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

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Water Softeners questions, answered by experts

Experts recommend that you put two to four bags of potassium chloride in your water softener every month. This amount depends on how much is in the bag (40 pounds is most common) and what your water softener manufacturer recommends. For more specific advice, talk to a water softener pro in your area and read the manual that came with your system.

While it depends on how complicated the unit and installation is, it takes two to four hours to install a water softener unit, on average. It might take longer if pipes need to be replaced. You should make sure the installation area is clear of any objects that might get in the way before you begin.

If your water softener repair is fairly straightforward, like a simple filter replacement, then you can probably do it yourself with little risk. However, anything beyond a simple fix should be addressed by someone with extensive plumbing expertise to avoid costly water softener problems, like leaks. 

That said, even simple problems can be complicated to diagnose, particularly if your water softener is attached to a whole-house treatment system. So, unless you feel absolutely certain that the problem is an easy fix that you can take on yourself, it's probably best to hire a plumber to diagnose and fix the problem.

No, a water descaler won't descale pipes. The charged water running through the pipes may very slowly dissolve mineral deposits and hold them inside the water, but it's a very gradual process. If your pipes do need descaling, it's much better to get a local plumber to descale your pipes.

Because it’s been through the water cycle, evaporating and becoming slightly acidic thanks to dissolved carbon dioxide in the atmosphere, rainwater tends to be naturally soft compared to groundwater, which has just been in contact with limestone. However, the natural hardness level of water always depends on where you are and other factors.

The Saint Matthews, KY homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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