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    Verified backsplash installation services reviews

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Avatar for Thermal Shield Windows & Sunrooms, LLC

Thermal Shield Windows & Sunrooms, LLC

4.60(
10
)
Approved Pro

Thermal Shield Windows & Sunrooms, LLC

4.60(
10
)
Approved Pro
Customers say: Quick response
2002 years of experience
Free onsite estimate

34+ Years experience in the field. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

" We met Thermal Shield at the WSAZ Home & Garden Show in March 2025 about enclosing our porch. An estimate and contract was done on April 10, 2025. That contract stated that the project would be completed in 20 weeks. That date would have been August 30, 2025. The work has not started and no materials have been delivered. I paid a deposit of $11,000 (eleven thousand dollars). After several weeks of hearing nothing, I contacted the company and the owner. The response was text messages. I finally contacted the owner and stated that the work order had expired weeks ago and with no contact from them and no start on our project, I wanted a refund of the $11,000 deposit. I informed him that I would allow 30 days for the refund and if it was not received by November 1, 2025 that I would proceed with other action. There has been no communication. We have not received the refund. Gary Patton Huntington, WV "

Gary P on November 2025

34+ Years experience in the field. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

" We met Thermal Shield at the WSAZ Home & Garden Show in March 2025 about enclosing our porch. An estimate and contract was done on April 10, 2025. That contract stated that the project would be completed in 20 weeks. That date would have been August 30, 2025. The work has not started and no materials have been delivered. I paid a deposit of $11,000 (eleven thousand dollars). After several weeks of hearing nothing, I contacted the company and the owner. The response was text messages. I finally contacted the owner and stated that the work order had expired weeks ago and with no contact from them and no start on our project, I wanted a refund of the $11,000 deposit. I informed him that I would allow 30 days for the refund and if it was not received by November 1, 2025 that I would proceed with other action. There has been no communication. We have not received the refund. Gary Patton Huntington, WV "

Gary P on November 2025


Avatar for Evolution Drafting

Evolution Drafting

4.06(
32
)
Approved Pro

Evolution Drafting

4.06(
32
)
Approved Pro
Customers say: Terrific value
2018 years of experience
Free onsite estimate

Our firm is a dynamic provider of drafting and house plan services, dedicated to turning your visions into tangible and pleasing structures. With a commitment to excellence, we bring expertise and innovation to every project we undertake. We specialize in comprehensive drafting services tailored to meet diverse client needs. Our offering include: Design: Crafting unique and functional designs that blend creativity with practicality. Drafting Services: Precision and attention to detail in creating accurate and detailed drafts for seamless project execution. 3D Modeling: Bringing designs to life with realistic 3D models that provide a vivid preview of the final structure. Project Management: From concept to completion, we offer end-to-end project management ensuring timely and efficient delivery. Interior Design: Enhancing spaces with innovative interior designs that harmonize aesthetics and functionality. Detail Services Offered: - Building Code Compliance - Construction Documentation - Renovation and Remodeling Plans About our Team: Our team comprises draftsman and project managers, each bringing a unique skill, style and experience to the table. Collaborative teamwork and alliance is at the core of our success, ensuring a holist approach to every project. We take pride in our commitment to delivering high-quality work on every project. Our rigorous quality control measures, pays attention to client requirements, and adherence to industry standards are the cornerstones of our success. Your satisfaction is our top priority and guarantee. At Evolution Drafting, we don't design structures; we create environments that inspire and endure. Work with us and experience the art of living.

"slow response times. no onsite visit, so had to confirm all measures myself. good product in the end."

jim E on September 2025

Our firm is a dynamic provider of drafting and house plan services, dedicated to turning your visions into tangible and pleasing structures. With a commitment to excellence, we bring expertise and innovation to every project we undertake. We specialize in comprehensive drafting services tailored to meet diverse client needs. Our offering include: Design: Crafting unique and functional designs that blend creativity with practicality. Drafting Services: Precision and attention to detail in creating accurate and detailed drafts for seamless project execution. 3D Modeling: Bringing designs to life with realistic 3D models that provide a vivid preview of the final structure. Project Management: From concept to completion, we offer end-to-end project management ensuring timely and efficient delivery. Interior Design: Enhancing spaces with innovative interior designs that harmonize aesthetics and functionality. Detail Services Offered: - Building Code Compliance - Construction Documentation - Renovation and Remodeling Plans About our Team: Our team comprises draftsman and project managers, each bringing a unique skill, style and experience to the table. Collaborative teamwork and alliance is at the core of our success, ensuring a holist approach to every project. We take pride in our commitment to delivering high-quality work on every project. Our rigorous quality control measures, pays attention to client requirements, and adherence to industry standards are the cornerstones of our success. Your satisfaction is our top priority and guarantee. At Evolution Drafting, we don't design structures; we create environments that inspire and endure. Work with us and experience the art of living.

"slow response times. no onsite visit, so had to confirm all measures myself. good product in the end."

jim E on September 2025


"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

CLAUDIA H on October 2021

United Freight of America is your all inclusive transport solution. CONTACT US FOR A QUOTE. please include pick up and Drop off locations and vehicle information

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

CLAUDIA H on October 2021


Avatar for Versalift Systems

Versalift Systems

4.85(
47
)

Versalift Systems

4.85(
47
)
Customers say: Quick response
Recommended by 97% of Angi customers
Recommended by 97% of HomeAdvisor customers

A Versa lift attic lift is the safest way to get your seasonal decorations and valuables into and out of the attic. Having a garage elevator from Versalift will make putting your stuff away quick and convenient; giving you the ultimate attic storage room you always wanted. Not only is it easy to install but a Versa Lift attic is the best place to store your keepsakes, keeping them close. The Versalift is easy to install for any Handyman or contractor. You can also add the Versarail attic safety rail to your current attic ladder to make going into and out of the attic safer and easier.

"I received an elevator kit and assembled it myself. The instructions were OUTSTANDING! Clear, concise, comprehensive. Hired someone to cut the hole in the garage attic floor and installed it myself."

JERRY K on January 2018

A Versa lift attic lift is the safest way to get your seasonal decorations and valuables into and out of the attic. Having a garage elevator from Versalift will make putting your stuff away quick and convenient; giving you the ultimate attic storage room you always wanted. Not only is it easy to install but a Versa Lift attic is the best place to store your keepsakes, keeping them close. The Versalift is easy to install for any Handyman or contractor. You can also add the Versarail attic safety rail to your current attic ladder to make going into and out of the attic safer and easier.

"I received an elevator kit and assembled it myself. The instructions were OUTSTANDING! Clear, concise, comprehensive. Hired someone to cut the hole in the garage attic floor and installed it myself."

JERRY K on January 2018


Ground Zero Storm Shelters

4.78(
145
)

Ground Zero Storm Shelters

4.78(
145
)
Customers say: Super punctual
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

Four generations of our family have been involved in our storm shelter business. From start to finish—the design, the fabrication, the warranty work, installation and sales. We have installed tornado shelters in the following states: Oklahoma, Kansas, Nebraska, Missouri, Arkansas, Louisiana, Texas, Mississippi, Florida, Georgia, Tennessee, Alabama, Iowa, Illinois, North Carolina, Kentucky, Indiana, South Carolina and Virginia. Additional phones numbers - (405) 880-1351, (580) 336-1351. Additional DBA - Ground Zero Shelters, Co. Additional fax - (580) 336-1356.

"Perfect. I enjoyed getting to sit in the storm shelters at their showroom to help with size selection. After signing up for the install, they connect you to an online portal to manage the contract and to update building permit number, etc. Installation was prompt and clean."

DAVID D on May 2018

Four generations of our family have been involved in our storm shelter business. From start to finish—the design, the fabrication, the warranty work, installation and sales. We have installed tornado shelters in the following states: Oklahoma, Kansas, Nebraska, Missouri, Arkansas, Louisiana, Texas, Mississippi, Florida, Georgia, Tennessee, Alabama, Iowa, Illinois, North Carolina, Kentucky, Indiana, South Carolina and Virginia. Additional phones numbers - (405) 880-1351, (580) 336-1351. Additional DBA - Ground Zero Shelters, Co. Additional fax - (580) 336-1356.

"Perfect. I enjoyed getting to sit in the storm shelters at their showroom to help with size selection. After signing up for the install, they connect you to an online portal to manage the contract and to update building permit number, etc. Installation was prompt and clean."

DAVID D on May 2018


"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

Angie L on February 2021

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

Angie L on February 2021


Avatar for B-Dry Systems of Louisville

B-Dry Systems of Louisville

4.82(
77
)

B-Dry Systems of Louisville

4.82(
77
)
Customers say: True professional
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers

B-Dry is one of the largest and most experienced basement waterproofing companies in America, having successfully waterproofed over 300,000 basements. We offer a full range of waterproofing services for homes, businesses, churches and schools. B-Dry® System of Louisville uses the original B-Dry® basement waterproofing system. Our waterproofing system is designed to address all the ways ground water enters your basement or crawlspace as well as saturated soil conditions caused by weather.

"Excellent! They were great, I have no problems on the basement, they're professional and friendly. They did the job on a reasonable price and they're not trying to sell me anything. They're wonderful, they stood behind their work, there were some problems on my basements and they came out and did the work and they guarantee it for life."

sheila s on September 2019

B-Dry is one of the largest and most experienced basement waterproofing companies in America, having successfully waterproofed over 300,000 basements. We offer a full range of waterproofing services for homes, businesses, churches and schools. B-Dry® System of Louisville uses the original B-Dry® basement waterproofing system. Our waterproofing system is designed to address all the ways ground water enters your basement or crawlspace as well as saturated soil conditions caused by weather.

"Excellent! They were great, I have no problems on the basement, they're professional and friendly. They did the job on a reasonable price and they're not trying to sell me anything. They're wonderful, they stood behind their work, there were some problems on my basements and they came out and did the work and they guarantee it for life."

sheila s on September 2019


Avatar for River City Flooring Inc

River City Flooring Inc

4.69(
86
)

River City Flooring Inc

4.69(
86
)
Customers say: Quality work
Recommended by 91% of Angi customers
Recommended by 91% of HomeAdvisor customers

River City Flooring has been a trusted name in the Louisville community for Hardwood flooring since 1997. River City Flooring offers a full range of services specializing in hardwood flooring with professional installation and refinishing services. Hardwood floors provide warmth and beauty to your home. There are many other benefits of hardwood floors as well, such as the value they add to your home, easy care and cleaning, great style coupled with durability and as always, they're natural and safe for the environment. Give your room a makeover with River City Hardwood Flooring! River City Flooring was founded in 1997 and was incorporated in 2001 in the state of Kentucky. Award winning. Additional DBA - River City Flooring .

"They were very prompt, the price was very good and they did a wonderful job. Very good company and well managed."

MARJORIE AND RICHARD M on April 2020

River City Flooring has been a trusted name in the Louisville community for Hardwood flooring since 1997. River City Flooring offers a full range of services specializing in hardwood flooring with professional installation and refinishing services. Hardwood floors provide warmth and beauty to your home. There are many other benefits of hardwood floors as well, such as the value they add to your home, easy care and cleaning, great style coupled with durability and as always, they're natural and safe for the environment. Give your room a makeover with River City Hardwood Flooring! River City Flooring was founded in 1997 and was incorporated in 2001 in the state of Kentucky. Award winning. Additional DBA - River City Flooring .

"They were very prompt, the price was very good and they did a wonderful job. Very good company and well managed."

MARJORIE AND RICHARD M on April 2020


Cope Complete Floor Care

5.00(
15
)

Cope Complete Floor Care

5.00(
15
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

We are a fully licensed and insured company with the goal to provide our customers with astonishing service and the best investment in cleaning carpets and restoring hard surfaces. We strive to ensure 100% satisfaction by providing professional, affordable high quality service. Our certified technicians are committed to continuing-education, and we provide them with the most advanced equipment in the industry. With Cope Complete Floor Care there are no surprises & no hidden charges. We'll clean your carpets or hard surface like it has never been cleaned before!

"Very professional and knowledgeable. Took longer than expected but he stayed with it until it was done. Very happy and would use again."

Steven G on September 2024

We are a fully licensed and insured company with the goal to provide our customers with astonishing service and the best investment in cleaning carpets and restoring hard surfaces. We strive to ensure 100% satisfaction by providing professional, affordable high quality service. Our certified technicians are committed to continuing-education, and we provide them with the most advanced equipment in the industry. With Cope Complete Floor Care there are no surprises & no hidden charges. We'll clean your carpets or hard surface like it has never been cleaned before!

"Very professional and knowledgeable. Took longer than expected but he stayed with it until it was done. Very happy and would use again."

Steven G on September 2024


Avatar for Counter Culture Plus

Counter Culture Plus

4.74(
46
)

Counter Culture Plus

4.74(
46
)
Customers say: Quality work
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

Counter Culture Plus is Lexington's most personal surface contractor. We have every award in Central Kentucky, including multiple Super Service Awards here, as well as the highest rating on Google, Houzz, Facebook and seemingly everywhere in our area for consistently and comprehensively delivering a superior experience. In 2018, after over a decade of service to the company, GJ Gerard purchased Counter Culture and his wife Jena, joined the already amazing team, including the legendary Leslie Marcum. Since then, the already impressive name of Counter Culture has slowly and steadily become the brand to revere. We have a very hard system to compete with when excellence is expected. To start, you have to have the ability to do great work. Most of our competition is focused on one thing: VOLUME. And that's not how you perform at your highest level, nor how you thank a customer for their business. We have an inherent dedication to your happiness here that fuels our decisions, our focus, and our commitment to our responsibility to excel for you. So many of the big and little things are obsessed over by Leslie, Cory, and GJ that its very unlikely that you don't walk away feeling entirely cared for and special, because you are. This is all not to say that we are perfect, because that's not true. But perfect is all we ever shoot for. That is absolutely true. We look forward to the opportunity to show you what a decade of doing right feels like. We are extremely helpful on many levels, and have a list of experts in every trade to call on for any of your needs to be met. Be well!

"I am beyond impressed with the work and customer service provided by Counter Culture! They truly went above and beyond to ensure that we had a exceptional experience. We visited quite a few different granite/quartz showrooms in Lexington and found that Counter Culture had the best selection for white quartz and was reasonably priced. What really made our experience so great was that after the counters had been installed, that evening we realized we needed our dishwasher bracketed to the counters. We texted GJ (the President of Counter Culture) and he came out at 7:00pm that same night. We were not expecting him to drop everything and come out that night and were blown away by the level of care and customer service he provided. While the counters and workmanship is beautiful, I think our experience speaks volumes to the overall experience and attention you will receive as a customer here!"

Rebecca D on September 2020

Counter Culture Plus is Lexington's most personal surface contractor. We have every award in Central Kentucky, including multiple Super Service Awards here, as well as the highest rating on Google, Houzz, Facebook and seemingly everywhere in our area for consistently and comprehensively delivering a superior experience. In 2018, after over a decade of service to the company, GJ Gerard purchased Counter Culture and his wife Jena, joined the already amazing team, including the legendary Leslie Marcum. Since then, the already impressive name of Counter Culture has slowly and steadily become the brand to revere. We have a very hard system to compete with when excellence is expected. To start, you have to have the ability to do great work. Most of our competition is focused on one thing: VOLUME. And that's not how you perform at your highest level, nor how you thank a customer for their business. We have an inherent dedication to your happiness here that fuels our decisions, our focus, and our commitment to our responsibility to excel for you. So many of the big and little things are obsessed over by Leslie, Cory, and GJ that its very unlikely that you don't walk away feeling entirely cared for and special, because you are. This is all not to say that we are perfect, because that's not true. But perfect is all we ever shoot for. That is absolutely true. We look forward to the opportunity to show you what a decade of doing right feels like. We are extremely helpful on many levels, and have a list of experts in every trade to call on for any of your needs to be met. Be well!

"I am beyond impressed with the work and customer service provided by Counter Culture! They truly went above and beyond to ensure that we had a exceptional experience. We visited quite a few different granite/quartz showrooms in Lexington and found that Counter Culture had the best selection for white quartz and was reasonably priced. What really made our experience so great was that after the counters had been installed, that evening we realized we needed our dishwasher bracketed to the counters. We texted GJ (the President of Counter Culture) and he came out at 7:00pm that same night. We were not expecting him to drop everything and come out that night and were blown away by the level of care and customer service he provided. While the counters and workmanship is beautiful, I think our experience speaks volumes to the overall experience and attention you will receive as a customer here!"

Rebecca D on September 2020

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Backsplash Installation questions, answered by experts

You have creative freedom when it comes to your tile trim. If, however, you are considering skipping tile trim, please think twice about that. It is good practice to install tile trim, whether on walls or flooring. Think, too, about the aesthetic you are going for and choose a trim type and color that will help enhance the space.

You can lay tile directly on a plywood countertop, but if it’s a high-traffic surface in a kitchen, it’s better to add a moisture-resistant base. Plywood is susceptible to moisture, so if dampness seeps through from the surface around the sink or where you prep food, it can cause the plywood to warp, leading to grout damage, cracked tiles, or mold growth under the surface. 

Installing kitchen countertop tiles on a mold and moisture-resistant cement backer board is one of the best options. When fitted correctly on top of a plywood base, it’s stable and long-lasting. Old-fashioned cement board is economical, cuts neatly and easily with a circular or jigsaw, and screws into plywood without any difficulty.

Solvents dissolve tile adhesive, but the right solvent for the job depends on what type of adhesive you are trying to remove. For instance, dispersion adhesive requires stronger removers, like bile soap or even paint stripper, but some adhesives, like cement-based products, can come off with water and soap or mortar remover.

Costs range from $5 to $15 per square foot for installation and $150 to $600 for repairs, depending on the material and complexity.

The Betsy Layne, KY homeowners’ guide to backsplash installation services

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