B-Dry Systems of Louisville

Excellent! They were great, I have no problems on the basement, they're professional and friendly. They did the job on a reasonable price and they're not trying to sell me anything. They're wonderful, they stood behind their work, there were some problems on my basements and they came out and did the work and they guarantee it for life.

Interesting approach: they don't necessarily try to stop the leak. Instead, they may divert it and make sure it doesn't come into the basement. It certainly has worked for us.

The job went well, they were able to tap into existing drainage system in the basement floor, add additional pump to ensure proper drainage in sump pump tank.

B-Dry repaired the wall including going underneath a foot of concrete flooring. Attractive white vinyl covering was placed over the vapor barrier and concrete floor was repaired. Overall a smooth and complete job.

System installed does not work. Frustrated to the highest dimension.

Excellent. Very careful, professional work. I appreciated the attention to detail. Friendly crew. We were pleased with the final product. Scheduling took a while, but wait was well worth it.

Very pleased with quality of service. Workmen were professional and explained their work thoroughly.

3 man team showed up on time and took care to dust proof and floor-mat their work area. Did a good job and I inspected as they moved forward. Did a good job cleaning up.

We asked a couple other companies for estimates, and they were all comfortable. They weren't necessarily to much higher, or drastically lower than the other companies. We had some scheduling conflict. Kind of a long lead time before they could get the work done. There were a couple scheduling conflicts. One was like a death in the family. Can't hold that against them necessarily. They didn't show up, but they didn't call us to tell us that they weren't coming. Not calling us to let us know that they weren't going to be there on schedule, was kind of irritating. Not withstanding there was a death in the family. Sometimes things get delayed. Maybe it was the communication and a delay there. Something else came up, and they weren't able to get to us. In the grand scheme of the project, it delayed two or three other projects a day or two. It kind of threw things off. Overall, the company in itself the people are great. The work was good. I went through four or five people for estimates, and I chose them. I am happy that I chose them. It was an expensive project overall. Those E Grass windows in your basement are not cheap. When they have to dig out an hole, and cut through the concrete foundation. Put the window and all that in. Overall, the company is a really great company. I would have no problem recommending them, or using them again. All in all they are still out there finishing up. So, three days. General idea was no more than two days. At one point said one day, but it didn't quite work out. It was a three day project. Communication. If there is a delay or not, call us. What is going on, without us having to call to find out what is going on.

Alex D and Justin worked hard for 3 hours. Sealed off area with plastic to contain most of dust and laid tarps to protect carpet. Friendly, polite workers.

We received quotes/opinions from 4 companies. B-Dry was the most expensive but they were the only ones to actually go into our crawl space to look for the source of the water, and they offered a comprehensive solution. Waterproofing portion went very well. We have not had water in our finished lower level since they installed the system. We regret having them do the other items: beam supports, running the lines and downspouts to the ditch, and supporting the stairs; it's just not their area of expertise. Their repairs have caused other issues that we are now paying other people to fix (stairs primarily). We gave them a B overall because the waterproofing was done very well, but the rest of the work is only adequate (but we paid more than adequate prices). They also came out on an emergency basis and installed a sump pump to hold us over through the Christmas holiday; we were having family stay with us and didn't want to have to pump water out on Christmas morning, so that was much appreciated. And the crew worked in a crawl space that is not easy to access and they cleaned up every day before they left. We figured that having them do the non-waterproofing work would be time-efficient and would mean that the whole system would work as one complete system. Lesson learned. We would hire them again, but for waterproofing only.

They were prompt and professional. They seemed to know what they were talking about. They are reasonably priced. Their product came with a lifetime warranty. They did a nice looking job. It wasn't messy. They cleaned up after themselves pretty well.

From estimate to job completed I couldn't be more pleased! Crew was professional, hard working, competent & pleasant. They used many drop cloths to protect stairs & family room. B-dry was only company that proposed plan to solve inside and outside. Water problems!

Gary was on time (all workers were). They continually worked, did an excellent job and cleaned up afterward. They were very courteous and I am very pleased with the job.

The crew was very professional and did a good job with good clean up after the job was done.

Very satisfied with the team that came and did the work. They were on time and finished work in one day.

They were on time did the job cleaned up – excellent T job!

The work team (3) was on time. They worked steady for six (6) hours straight with almost no breaks. They were well mannered and very efficient. When finished they cleaned the work area completely. It was a hot and humid day.

Very well, good company. Would very highly recommend them to anyone with basement leaking problems. And reasonably priced.

Overall went well. Team was pleasant. Created lots of dust for us to clean up.

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Teron came for 2 days & worked steadily. They had good leadership on-site & attitude back-up from their office, more expensive than I hoped but worth the investment.

The work performed was excellent they went out of the way to make sure the issue was fixed.

Called, showed problem area, got an estimate, called for repair date, then work was performed repaired no leaks.

Awesome, excellent, efficient service. Gary and staff were very courteous and explained all details.