Get matched with top basement leak repair pros in Sellersburg, IN

"Everdry came to my home for a consultation, where we discovered a mold issue. We were informed that they would eradicate it, fix the leakage issue, and waterproof the basement. Upon learning this, we accepted their bid on July 28th. We were originally looking at starting the process in October, but they persuaded us to start on September 17th and offered us a lower price to start the process earlier. I felt like they were being pushy, and I was not prepared for them to start that soon. On the day they showed up, I was going to take some time to clear the area myself, but they were being aggressive and told me that they didn't have time for that. I received a call from Cierra asking if her team had started the project or if I had met Malachi (the supervisor). I had not, but they did start the project. Malachi was supposed to walk me through the process, but he never introduced himself to me. On day two, my home health aid witnessed the workers smoking weed on my property. They also destroyed my lawn and did not dispose of their waste. They didn't let me know that they were leaving for the day or anything. On day three, they claimed that they were wrapping up the project. I finally met Malachi, but he still did not formally walk me through the process. He didn't explain anything to me, but he demanded that I sign their paperwork. I refused because I was not satisfied with the job that was done. I asked to speak to his superiors, and he verbally accosted me. When I checked the work myself, I noticed that the leakage issue was not resolved. I spoke to Ted from Everdry, and he admitted that the work they did was subpar. The following day, I spoke with Ted's superiors, and he also sided with me, but they did not offer a reasonable solution. I felt like I was being discriminated against because of my neighborhood. I also feel like they violated me and my property."

"Craig was the most responsive and careful contractor we've ever worked for. He immediately came to look at the project and provided a detailed and reasonable quote. He and his crew were extremely responsive and even willing to work on the weekends to ensure that the project was complete. If you need any tile work done at your house, use Craig and his company. I know I will in the future."

"Christopher was absolutely great! I called him on a Sunday because our utility pump in our crawl space ?died?, and water was pooling on the basement floor. Six hours after my original call, he had the crawl space drained and had installed a new utility pump. He was efficient and friendly and did a really, really good job! I highly recommend him. Thank you, Christopher, for a job well done!"

"They repeatedly fail to show to finish my project at the slightest hint of rain (even when that forecast calls for light rain), and usually with no heads up. The upshot atm is that without the storm door, the damage to my walkout interior door lets any rain stream right in. Itâ s literally worse in the basement now than it was before they started."

"My new deck is absolutely beautiful from Louisville Home Builders. Such quality work. Byran, Bruce and the crew did a wonderful job. "

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"Called me within 5 minutes and was at my house within 30 minutes. Did a great job and was very reasonable in the charges. I would highly recommend."

"This company repaired all wall cracks in my basement and installed a drain system on all walls of my basement. This company showed up when they were suppose to and completed the work on my basement in a timely matter. I had to contact this company to come back out after the work was done but come to find out, the problem we experienced was not due to any of the work this company had previously done however they still repaired the problem without charging us anymore money. Would definitely recommend this company to others."

"Lauren Muller in the southern Illinois market is an absolute amazing human and customer service representative. She went above and beyond to help me. "

"Very personable and willing to come back out and make sure everything was working well after the project was completed."