Bone Dry Roofing & Masonry - Louisville

It took a few weeks to have the repairs made because they were backed up, which I understood would be the case from the beginning. However, I received weekly text updates and a call when it was time to schedule. The work was completed in a short amount of time, and everything looks great.

Bone Dry Roofing is a very reliable company with outstanding service and quality of work. I had a very difficult roofing problem because of a brick parapet on the front of the building since the original roof was not installed right causing leaking on the front wall of the living space. Bone Dry came up with a great solution for my roof that should last for years to come. Thanks

I have been dealing with Bone Dry for more than 17 years and have had 1 billing issue. They have always been available for me when I needed them. I have found it convenient to set up appointments and they have always been prompt and attentive to my issues. They have answered my questions in ways that I can understand and explained what needed to be done as well as send me understandable quotes that are pretty self explanatory. Upon completion of the work being done they make sure I am satisfied before leaving. I have all the confidence I need in the Bone Dry employees.

The entire job was exceptional from start to finish. Product quality and installation was top quality. The entire process from inspection, quote, installation was efficient. Cleanup was exceptional as well! I would highly recommend Bone Dry to anyone needing a new roof or roof repair. Teri

It went well. Quickly completed, no hassle

We have used Bone Dry on several occasions and they’ve always been extremely professional and did great work. Communication is top notch and they make sure the job is done correctly. We have only had one issue come up after a job and they immediately corrected it without hesitation. Highly recommend.

They did several jobs for us. They were really good.

Very true, very professional, very complete

It went excellent!! Very professional and curtious. Would highly recommend Bone Dry Roofing!!!

It went well. Job performed in a timely fashion and site was cleaned at conclusion of work. Workers were polite and hardworking.

I had my roof inspected in New Albany Indiana and I was impressed with the level of communication including the automated text messages keeping me informed of the process that was interactive so I could reply yes I am still needing the visit. I received a call prior to the appointment to confirm. The results I got back were great news, they actually didn't sell me anything! They sent me multiple pictures of my roof and advised me on having gutter guards put on but other than that, it was a free inspection and I did not need a roof.

Downspouts were not sealed. I called 4 times and requested the work be finished. I was told the production manager would contact me but it never happened. I finally hired another party to complete the work.

GREAT!!! 24 hour turn around

Of the estimates I received, Bone Dry Roofing was the only company to look at my whole roof and in my attic. Took photos of all the issues and presented us with two estimates, and by far, having all of the roof vents repaired and sealed properly, even though their estimate on the leaking vent was middle range, made our decision to hire them a no brainer. The work was performed by two very skilled craftsmen, professional, engaging, and sociable. Even repaired some vinyl siding at no cost. Great company and worth the call out.

This is one of the best experiences we have ever had with a contractor. From the initial inspection video that showed exactly what the problems were to the hard working masonry crew to the crew that did the flashing and roofing, these guys are simply the best. Throughout the project they sent regular reports on progress, with photos and videos. I would hire this contractor again in a heartbeat.

They did a flare at job came out on time and completed all repairs!!!!

They did a wonderful job and they worked so hard. I would highly recommend them and I would definitely use them again.

Bone-Dry is such a great provider; I'd give them an A+ if I could. I've used Bone-Dry numerous times and have always found them to be punctual, reliable, professional, and helpful--work is never completed just to get it done any old way. Bone-Dry's workers always go the extra mile and never seem to mind if you ask questions. Bone-Dry NEVER adds mystery charges--even when weather keep them from being able to complete a job when originally scheduled. Not only that, if later problems are discovered; Bone-Dry cheerfully sends help! Bone-Dry is always reasonably priced and worth the money.

They are excellent, on time, worth the cost and use a superior product.

I have used Bone Dry for 3 other jobs since December 2017, two involving leaks and one the attic insulation. This review covers the most recent job of 2 days ago (7/6/18) – installation of a new roof and ridge vent, since the attic/roof ventilation needed to be brought up to standards. (BTW, I researched everything before hiring anyone – customer reviews, types of shingles & vents, and installation processes.) I like Bone Dry’s whole approach to evaluating what's needed for an estimate, and the work quality has been tops in all instances. Phil Bauman is with whom I’ve been working in all cases. He’s quite knowledgeable, takes time to listen and answer all questions, and does the most thorough evaluation for an estimate I’ve ever seen. I did get the requisite 3 or 4 estimates from other equally well-rated companies. However, my previous experiences with this company were very positive and I wanted to stay with them, if I could. So even though Bone Dry was the highest estimate, Phil was willing to work with me and able to make it happen, and I’m very pleased. The team arrived as scheduled. They took care to cover windows with large boards propped over them, and the immediate area on the ground with a large tarp. After completion, everything was cleaned up perfectly, and they left an unopened pack of shingles for me to have on hand “just in case”. I also want to share that during the process, Christian Carmona (team leader) kept us (BDR’s owner, the production mgr, Phil, and myself) updated on progress with group texts & photos taken before, during, and after the job. Photos included the bad deck boards in situ and then the newly replaced boards, every other step of installation, and of course, several shots from various angles of the completed roof, and one of myself sitting on the front porch. :-) As you can probably guess, I highly recommend Bone Dry Roofing.

It went really well. Finding a good roofer is not easy, but Bone Dry did a really great job... in fact it was a perfect job. Ice and water shield applied, flashing re-installed and exact shingle type, style and color replaced. They sent me pictures throughout the entire repair process. They are not the lease expensive out there, but do you really want to cheap out on your roof?! Everything in your world sits under it. Zero issues for months now, with a number of significant monsoon type rains.

As part of removing the brick wall, Masonry Craftsman Joe Kreger carefully sawed the ends of both the south-facing and north-facing brick walls to match the new siding. The most critical part was creating a waterproof transition from the first story shingled roof to the vinyl siding. Repair Specialist Edgar Cordova removed the topmost row of shingles all the way across the roof. Then he sawed out an approximately ten inches wide strip of the underlying Oriented Strand Board (OSB) all the way across the wall; replacing this with new OSB. Next he over-lapped the existing roofing felt with a new layer (extending well up the wall) of “Snow Parrish felt, sealing all the seams. He then placed a row of new shingles. Finally he formed and installed a continuous sheet of flashing from the front (south) side of the house to the back (north) side; carefully caulking all the edges. Finally the siding was deftly mounted over the top edge of the flashing and all the way up to the top of the gable. Each step was very carefully executed and the result is a very attractive, water-proof wall. A few of the bricks of the north-facing brick wall needed to be replaced. Masonry Craftsman Joe Kreger returned for this touch up. His work is a perfect match to the existing wall and he artistically matched a décor feature used at each window by the original mason. We were continually reminded to call, by each crew chief, if we had any need for additional work to complete the job to our total satisfaction. My opinion: You can pay more, but you cannot buy better workmanship.

This is really 2 reviews in 1, as I had Bone Dry come out for 2 different jobs, and I'm just now getting around to writing up a review. The cost of service is the total of the 2. Separately, they were: roof repair - $1080 / N-49 insulation - $2988. I have also attached some 'before' (by me) and 'after' pictures (by Bone Dry). I was impressed when Philip Baumann did his evaluation. I had just gotten an estimate from another company (recommended to me by my insurance agent) whose rep had looked at my photos, and then climbed on a chair on the back porch to eyeball the area of missing shingles [around a vent]. Philip declined to look at my photos, instead choosing to set up his ladder and, climbing up onto the roof, inspected the leaking area AND the entire roof, took his own photos AND videos, came back in, went up into the attic, inspected the water stains, evaluated the insulation while he was up there, came back down, reviewed the photos & videos with me, suggested what needed to be done, and gave me a verbal estimate within 15 minutes. I had the written estimate via email within the hour (appointment at 10; email by 1130). Also, he offered to have someone come out and put up a tarp to cover the area around the vent until we could schedule a time for the repair work. That repair was done around Jan 2nd, which, by the way, included fixing up the nearby vents that were starting to look a bit dicey. The guys took photos of the repairs as they were working, and the office later emailed them to me. How cool is that! Feb 12, Bone Dry took care of my attic insulation, taking it from 4" & bare spots to a well-covered level R49 (17"). Cory and Adam couldn't have been nicer, and they were very knowledgeable, answering questions I didn't know to ask until I watched them working. So yeah, I highly recommend Bone Dry Roofing.

Service rep made thorough inspection, identified problems and prepared repair estimate. Work was scheduled as soon as weather permitted. Work crew was prompt, efficient and clean.

How shall I start? I don't particularly care myself for long reviews, so I’ll cut it short. I could write a book on how great I think Bone Dry Roofing Company is, they were professional from start to finish. Dealing with Adoon and Philip was a pleasure, they are just great guys!!! They worked up an estimate for our church which included roofing, gutters and the tuck point. There was a different crew for each area of work and different good supervisors along the way. Some stood out more than others for the their excellent work. They would inform us/me of the project and the progress of the work by email, text and photos. This was very handy when I wasn’t able to be on location. Each crew knew their work and what they were there to do. They kept the job site safe and cleaned up after work daily. They were very helpful and willing to answer any questions we would have. I even had an opportunity to speak personally with the general manager, (L.L.) and by text with the owner, (G.J.). I informed him that he had a great company that he should be proud of; their Louisville location especially. To tell you the truth, Bone Dry Roofing is a company I would be proud to own myself, but I doubt I would be able to run it as well as the present owner. I would certainly recommend Bone Dry Roofing to anyone. Thanks again to Bone Dry Roofing for the great work and to the many crew members and supervisors who worked on this project.