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Bone Dry Roofing & Masonry - Louisville
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Deck or Porch - Build or Replace,
About us
Our Louisville roofing team is licensed, bonded and insured to take care of your home improvement needs. For 25 years, Bone Dry Roofing, Inc. has built its reputation as the premier roofing contractor across the Midwest. Our committed workforce strives to be the ultimate Louisville roofing and home improvement contractor. Additional DBAs - Bone Dry Masonry Louisville, Bone Dry Roofing-Louisville Inc.
Business highlights
Emergency services offered
36 years of experience
Services we offer
Downspouts, Ice Dam Prevention. Attic Insulation. Windows Installation. Siding Installation. Storm Damage Repairs. Emergency Tarps. Interior/Exterior Painting., Leaf Guards, Roof Cleaning. Masonry - Chimney Repairs. Gutters, Roofing – Residential & Commercial Repairs & Replacement
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8478 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 5% | ||
| 2% | ||
| 1% | ||
| 1% |
Showing 1-25 of 478 reviews
Alan R.
Mar 2025
It took a few weeks to have the repairs made because they were backed up, which I understood would be the case from the beginning. However, I received weekly text updates and a call when it was time to schedule. The work was completed in a short amount of time, and everything looks great.
George D.
Nov 2024
Bone Dry Roofing is a very reliable company with outstanding service and quality of work. I had a very difficult roofing problem because of a brick parapet on the front of the building since the original roof was not installed right causing leaking on the front wall of the living space. Bone Dry came up with a great solution for my roof that should last for years to come. Thanks
Pat C.
Jun 2024
I have been dealing with Bone Dry for more than 17 years and have had 1 billing issue. They have always been available for me when I needed them. I have found it convenient to set up appointments and they have always been prompt and attentive to my issues. They have answered my questions in ways that I can understand and explained what needed to be done as well as send me understandable quotes that are pretty self explanatory. Upon completion of the work being done they make sure I am satisfied before leaving. I have all the confidence I need in the Bone Dry employees.
Teri J.
Jun 2024
The entire job was exceptional from start to finish. Product quality and installation was top quality. The entire process from inspection, quote, installation was efficient. Cleanup was exceptional as well! I would highly recommend Bone Dry to anyone needing a new roof or roof repair. Teri
Kristi H.
Apr 2024
It went well. Quickly completed, no hassle
David K.
Jan 2024
We have used Bone Dry on several occasions and they’ve always been extremely professional and did great work. Communication is top notch and they make sure the job is done correctly. We have only had one issue come up after a job and they immediately corrected it without hesitation. Highly recommend.
Linda S.
Feb 2022
They did several jobs for us. They were really good.
Herman H.
Oct 2021
Very true, very professional, very complete
Response from Bone Dry Roofing & Masonry - Louisville
"Thank you for your review! We do appreciate your business."
Maggie C.
Sep 2020
I called three times for the estimate and never heard back.
Response from Bone Dry Roofing & Masonry - Louisville
"[Member Name Removed], We did not find any leads from you on Angie's List? Bone Dry would love to give you an estimate and take care of you, if you could provide a phone number we will contact asap."
Micheal L.
Jul 2020
It went excellent!! Very professional and curtious. Would highly recommend Bone Dry Roofing!!!
Response from Bone Dry Roofing & Masonry - Louisville
"Thanks for the review and recommendation!"
Robert K.
May 2020
It went well. Job performed in a timely fashion and site was cleaned at conclusion of work. Workers were polite and hardworking.
Response from Bone Dry Roofing & Masonry - Louisville
"Thanks for the review!"
David H.
May 2020
This outfit didn’t respond
Response from Bone Dry Roofing & Masonry - Louisville
"Good morning [Member Name Removed], Please know that we are unaffiliated with Bone Dry Waterproofing. That is a separate company all together. If there's something that we can do for you here at Bone Dry Roofing, let us know! -Justin Lassiter, Branch Manager"
Chris T.
Jan 2020
I had my roof inspected in New Albany Indiana and I was impressed with the level of communication including the automated text messages keeping me informed of the process that was interactive so I could reply yes I am still needing the visit. I received a call prior to the appointment to confirm. The results I got back were great news, they actually didn't sell me anything! They sent me multiple pictures of my roof and advised me on having gutter guards put on but other than that, it was a free inspection and I did not need a roof.
Response from Bone Dry Roofing & Masonry - Louisville
"Thank you for your review! We're happy to help out in any way- whether or not we get a sale. But, when you are ready for those gutter guards, we'll be ready!"
Julia C.
Dec 2019
Downspouts were not sealed. I called 4 times and requested the work be finished. I was told the production manager would contact me but it never happened. I finally hired another party to complete the work.
Response from Bone Dry Roofing & Masonry - Louisville
"Hey [Member Name Removed], we apologize for the lapse in communication! I know we were waiting to hear back from the city on your french drains and that must be where the communication fell through. I left you a voicemail- call us back anytime!"
Mark F.
Nov 2019
Was contacted ahead of scheduled appointment that there was an opening the next day for repair work on my gutters. A time was agreed for work to be preformed, however they failed to show nor called to explain why they didn't appear. I had to call them to confirm that my original appointment was still good and that they would be there. On the scheduled date and time, again they never appeared. Called the office and was told they couldn't reach the production people but they would find out what was up and would call me back. They did not call. I called later and cancelled their work. NOT RELIABLE.
Response from Bone Dry Roofing & Masonry - Louisville
"[Member Name Removed], thank you for your patience and updating your Google review to say: "There was initially a scheduling error with Bone Dry Roofing which they fully acknowledged was their problem and took actions to correct in the future. After being contacted by Bone Dry Roofing the work was completed quickly to my satisfaction. The workers were friendly, efficient and cleaned up afterward. Pictures of the work prior to, during, and after were provide. After the initial issue with scheduling Bone Dry Roofing did everything you would expect from a company. The only reason that 5 stars were not given was due to the initial issues with the scheduling. The work performed was excellent.""
Jim P.
Oct 2019
GREAT!!! 24 hour turn around
Ed
Sep 2019
Of the estimates I received, Bone Dry Roofing was the only company to look at my whole roof and in my attic. Took photos of all the issues and presented us with two estimates, and by far, having all of the roof vents repaired and sealed properly, even though their estimate on the leaking vent was middle range, made our decision to hire them a no brainer. The work was performed by two very skilled craftsmen, professional, engaging, and sociable. Even repaired some vinyl siding at no cost. Great company and worth the call out.
Lucille F.
Aug 2019
This is one of the best experiences we have ever had with a contractor. From the initial inspection video that showed exactly what the problems were to the hard working masonry crew to the crew that did the flashing and roofing, these guys are simply the best. Throughout the project they sent regular reports on progress, with photos and videos. I would hire this contractor again in a heartbeat.
Kevin P.
Jul 2019
They did a flare at job came out on time and completed all repairs!!!!
Response from Bone Dry Roofing & Masonry - Louisville
"Thank you [Member Name Removed] for your business! We appreciate it."
Judy W.
May 2019
They did a wonderful job and they worked so hard. I would highly recommend them and I would definitely use them again.
BRENDA T.
Jan 2019
Bone-Dry is such a great provider; I'd give them an A+ if I could. I've used Bone-Dry numerous times and have always found them to be punctual, reliable, professional, and helpful--work is never completed just to get it done any old way. Bone-Dry's workers always go the extra mile and never seem to mind if you ask questions. Bone-Dry NEVER adds mystery charges--even when weather keep them from being able to complete a job when originally scheduled. Not only that, if later problems are discovered; Bone-Dry cheerfully sends help! Bone-Dry is always reasonably priced and worth the money.
George M.
Oct 2018
started calling at the beginning of October, never received a response form local team only had calls answered by the main HQ. Asked multiple times for local team callback and never received a call. they finally showed up for scheduled repair on October 26th and stated this was only a quote inspection. Now another delay...not responsive (in the past years they were responsive and returned calls)
Response from Bone Dry Roofing & Masonry - Louisville
"[Member Name Removed], Apologies for any delays! Please give us a call at the office at 502-425-2928 or me personally (Branch Manager) at 502-802-9550. Thanks"
Timothy M.
Oct 2018
Really good experience! The crew was prompt, courteous, and professional in providing an estimate. Their price was also reasonable in comparison to other estimates I looked at. I decided to go with another company, but it was a hard decision as they were similar
Jeffrey W.
Aug 2018
They are excellent, on time, worth the cost and use a superior product.
Adele P.
Jul 2018
I have used Bone Dry for 3 other jobs since December 2017, two involving leaks and one the attic insulation. This review covers the most recent job of 2 days ago (7/6/18) – installation of a new roof and ridge vent, since the attic/roof ventilation needed to be brought up to standards. (BTW, I researched everything before hiring anyone – customer reviews, types of shingles & vents, and installation processes.) I like Bone Dry’s whole approach to evaluating what's needed for an estimate, and the work quality has been tops in all instances. Phil Bauman is with whom I’ve been working in all cases. He’s quite knowledgeable, takes time to listen and answer all questions, and does the most thorough evaluation for an estimate I’ve ever seen. I did get the requisite 3 or 4 estimates from other equally well-rated companies. However, my previous experiences with this company were very positive and I wanted to stay with them, if I could. So even though Bone Dry was the highest estimate, Phil was willing to work with me and able to make it happen, and I’m very pleased. The team arrived as scheduled. They took care to cover windows with large boards propped over them, and the immediate area on the ground with a large tarp. After completion, everything was cleaned up perfectly, and they left an unopened pack of shingles for me to have on hand “just in case”. I also want to share that during the process, Christian Carmona (team leader) kept us (BDR’s owner, the production mgr, Phil, and myself) updated on progress with group texts & photos taken before, during, and after the job. Photos included the bad deck boards in situ and then the newly replaced boards, every other step of installation, and of course, several shots from various angles of the completed roof, and one of myself sitting on the front porch. :-) As you can probably guess, I highly recommend Bone Dry Roofing.
Licensing
State Contractor License Requirements
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FAQ
Bone Dry Roofing & Masonry - Louisville is currently rated 4.8 overall out of 5.
Bone Dry Roofing & Masonry - Louisville accepts the following forms of payment: CreditCard
Yes, Bone Dry Roofing & Masonry - Louisville offers free project estimates.
No, Bone Dry Roofing & Masonry - Louisville does not offer eco-friendly accreditations.
No, Bone Dry Roofing & Masonry - Louisville does not offer a senior discount.
Yes, Bone Dry Roofing & Masonry - Louisville offers emergency services.
No, Bone Dry Roofing & Masonry - Louisville does not offer warranties.