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"Requested a quote for bathroom remodel that included installation of toilets , shower hardware replacement, and rough-in and installation of tub. They gave me a quote and then upon return for installation of the tub charged me an addition $1300 not listed or agreed upon All other companies were well under $1000 of this quote and felt I was taken advantage of as a women consumer."

"When I purchased my home, I hired FPS to perform some "light" remodeling prior to moving in. During the remodeling, we discovered significant issues with the home that were previously unknown. The issues that we uncovered (mold, water damage, structural issues, code violations) required EXTENSIVE remediation and reconstruction to render the property habitable. Some of the issues were of an urgent nature. This created a very stressful situation for our family. The owner of FPS, Marc Fairchild, helped us understand the issues at hand and was both timely and professional in helping us navigate the remediation and subsequent reconstruction over an 8+ month period. In addition, Marc was very kind and compassionate to our family throughout the project(s) as this unforeseen situation created both financial and legal hardships. In addition, Marc has the most detailed documentation process of any contractor I have ever worked with. His level of documentation and detail has been absolutely vital throughout these projects. Some of the issues required emergency remediation that Marc and FPS addressed swiftly and efficiently. Marc coordinated with multiple subcontractors, creating a seamless process for us. In the end, the FPS team demolished the entire finished basement, worked with a subcontractor to remediate the mold issues and rebuilt the entire basement (starting from and including the studs). They took it from the concrete walls to a fully finished basement in several months. This included updated HVAC venting, installation of new egress window, updated plumbing, building a functional living space (completed with beautiful vinyl barnwood flooring) and installing a full bathroom and closet. We are very happy with the basement. It looks beautiful and is now a fully functional and safe place for our family. The FPS team also demolished the sunroom floor to perform crawl space remediation and reconstruction and address water issues in the space. They replaced some of the structural elements that had become damaged and installed a beautiful new tile floor as well as several new doors. The FPS team demolished living room built-ins and coordinated with a subcontractor to replace old carpet with hardwood. We found a large wood beam in an old barn. The FPS team took the beam that we found and used it to fabricate a new fireplace mantel. They modernized the staircase and installed new hardware throughout the house (hinges, door handles, locks, etc.). They installed 3 new doors (one exterior, two interior). They installed a new tile laundry room floor and installed the washer and dryer. They hung all of the items on the wall that were too heavy for us to hang by ourselves (everything is perfectly measured and centered). They installed an antique chandelier and replaced the great room ceiling fan. Marc and the FPS team are the best contractors I have ever worked with. The entire crew is professional and respectful. The majority of work (~7 months) was conducted prior to us moving in the home. The last month of construction was finished after we moved in. During that time, the crew was very thoughtful about minimizing the impact of ongoing activities to our family. Throughout the many projects, we only had a few minor issues. Initially I was unhappy with the look of the fireplace mantel and the staircase spindles. FPS fixed both to my satisfaction and at their expense. On one occasion, one of the workers accidentally left the gate open and our dogs ran away. When we discovered this, the worker stopped what he was doing at another property and immediately returned to our house. He was apologetic and helped us search for several hours until we found the dogs. I was so grateful to the FPS staff for making things right in these situations. I already have several additional projects lined up with FPS in the coming year. Whenever I need anything related to my home, FPS is my first call. My advice to others....FPS is excellent which means that their schedule books up quickly. If you are looking to get some work done, I recommend that you call at least 3-4 weeks in advance."

"Went Great !! Dave is easy to work with, very thorough, explains things and gives helpful tips. Very professional and thorough. Provided an excellent report within minutes of completion of inspection. I would definitely use again and/or recommend to family or friends."

"Vent caps placed on wrong vents. Boot for vent improperly repaired. Nails, Nails, Nails, everywhere! Flat tire due to nails. Salesman very helpful. Roofing supervisor had an attitude problem. Finally had to purchase a magnet and picked up many more nails after I was assured that everything was picked up."

"Everything went fine. They got it done in a timely manner. They were very professional."

"David and his crew were very professional. David's bid was much lower than another bid we had, and my kitchen is beautiful! I would recommend David and his crew for any kitchen remodeling project!"

"Jason was prompt, knowledgeable and reliable. We’ll definitely use Swan Electrical Systems again!"