Get matched with top deck maintenance specialists in Bloomington, IN

"Ben and Ian were wonderful to work with. They tore down our rotted wooden deck and built a us a new one, which we love. We plan to hire them again for other home improvement jobs. Highly recommended!"

"great customer service and great work"

"Did an awesome job on our drywall and deck! Highly recommend for any handyman work needed!"

Integrity Homes Solutions is a family owned business focused on the customer. We believe by serving the customer we will prove our work out performs the other guys. The values are in our name. I personally will always provide the best results with the most honest approach.

"I cannot, unfortunately, join in the rave reviews this company gets.  Let me explain in detail.
 
Last fall I moved into a new home, and the builder did a crappy job with the lawn.  In the spring, I paid Nagas $4,000 for what was supposed to be a fresh start with lots of topsoil, plus grass seed and straw.  The topsoil cost was double the initial informal estimate Jason provided in person (which he later said was based on last year's prices).  To be fair, the $800/load price was reflected on the written estimate I agreed to.  But the point is, this lawn was a substantial investment.  (And Nagas can be a bit aggressive about seeking quick payment.) 
I received no instructions whatsoever on caring for the new lawn, weed control, fertilizing, when to mow, how much to water, or what to expect as far as progress during the first season.  I also got the impression that Jason and his company were perhaps stretched too thin.
Five weeks later, my yard looked like an abandoned lot.  The new grass was, at best, patchy.  The front yard was choked with all sorts of exotic looking weeds, much of which I now know was hard-to-eradicate nutsedge.  There were all sorts of bare spots.  I brought my concerns to Jason, who claimed the new grass was progressing as well as possible given the hot weather in early spring.  Jason's people came out (at no charge) to spray and overseed.  The grass finally seemed to pick up in quantity, but it doesn't look anything close to thriving.  It's still thin, pale, and rather patchy, and often has a yellow/brown cast despite a wet summer and regular watering. 
Since then, I have used Nagas for biweekly mowing at a rate of $50 per visit.  Several times the mowing crews cut landscape lighting wires (this stopped after I brought it to their attention) and left big muddy ruts (which are now bare patches) from their large mowing equipment. 
On June 28, I alerted Jason that there was a serious weed problem that needed to be addressed.  A few days later he informed me that he had sprayed but "may need to spray again."  He also mentioned he would seed again in the fall.  If this spraying indeed happened (I wasn't billed), it had no effect whatsoever.  Nutsedge, I've come to learn through the research I've had to do on my own, just laughs at ordinary herbicides.  Jason's emails referred to spraying for "broadleaf."  So I now assume he didn't understand the problem he was dealing with. 
It's now August, and I've become alarmed that the front yard is being overtaken with nutsedge, a weed that's ugly and very difficult to eradicate.  Today, I wrote Jason about this.  His advice was to wash his hands of the matter and suggest I call Scott's or Trugreen.  I have all the emails documenting the above-described interactions. 
I consider this unsatisfactory for an A-rated professional landscaping company.  I had assumed that, being a small local business where you deal with the owner himself, Nagas sought to form ongoing client relationships.  To my mind, that involves customer education, monitoring, and followup when they've done an expensive installation and I've brought problems to their attention.  By referring to future spraying and seeding, Jason led me to believe that my lawn was under his ongoing care and concern, not just a one-off job.  His crew is here every other week.  Jason is supposed to be the lawn care expert, not me.  Up until now, Jason has responded quickly when I've expressed concerns.  But the point is that those actions have been completely ineffective, and he obviously wasn't monitoring the problem as I believe he should have once it was brought to his attention in late June, to try to assure a successful resolution (i.e., healthy, weedless grass).  As a result, I am left with an anemic lawn, an ugly mess of nutsedge, and a threat to my $4000 grass investment.  
Jason's response today -- "My guys that mow have no formal training except for mowing.... I do not just drive around and look at yards unless I have been asked to check on something.  I think using one of the larger companies that specialize in lawn weeds is your best bet." -- shows he is washing his hands of the problem. 
If Nagas is not going to provide customer education and ongoing maintenance and support, then they should not be in the lawn-installation business to begin with, or it should made clear at the outset that once the seed is in the ground, the customer is on his own and needs to hire Scott's pronto.  In my case, the expectations and responsibilities were left ambiguous.  I accept some responsibility for this.  But on all these facts -- especially the ineffective response to specific problems and lack of follow through to see that the problem was resolved, i.e. that the weeds were under control --  an "A" rating and "super service award" certainly cannot be justified. 

"

"Owner Brandon Hood and crew completed project in just under a day.  Had good communication and follow ups thru out bidding and scheduling process.  Prompt replys made to all inquires.  Brandon was present and did some painting as he supervised the work.  Crew was careful not to get stain/paint on adjacent surfaces and shrubs.  Brandon and crew were responsive to being sure any and all missed spots were redone to owners satisfaction.  All used paint cans, etc. cleaned up before crew departed.  Over all a fine job by a hard working group.
"

"The guy who built the deck did a really good job. He was very thorough and picked up good materials. He took a little bit longer than he said he was going to take, but I really didn?t mind that once I saw the work he was doing. He takes his time and does a good job. So it was worth waiting. We had to buy the lighting and he installed it for us. There was a day when he didn?t show up and we were wondering where he went. He then showed up the next day and told us what had happened. He spent the whole day from morning till night working here. That only happened once or twice. If need be, then I would hire him back."

"Installation went great. Very happy with the final product and will use again on my next project. Mark and Chris were very easy to work with on this project. Thanks again guys!!"

"Very well. Nice people and first class job."

"Excellent service, good pricing and arrived on time. Everything went smoothly"