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"From the first interview our sales consultant through the post installation follow-up, we were very happy with the service and work that Excel Windows provided. Sales: We found Matt, our sales rep for Excel, to be friendly, knowledgeable and very responsive to the many questions we had for our large project. Matt walked us through the process of selecting an experienced window installer and quality window, communicating through email, phone and multiple in-person visits, and made sure we were comfortable with Excel’s products and assuring us that we would be receiving the level of service and product quality we desired. Matt always made himself available to answer questions, even after the project moved out of the sales phase and into the installation phase. Installation: During construction, Egor and his partner were very professional and completed the work as cleanly as possible. Of the ~28 windows we had replaced, only a couple required minor paint touchups to the trim and no window trim needed to be replaced. The trim around the sliding doors had to be replaced to allow for door installation, which we were informed about during the sales process. Excel had to be called back out once to fix a piece of warped trim work, but not a major issue. The one thing I wished I had done was ask whether I could buy pre-primed white trim and paint it in advance of Excel replacing the trim around the doors. It would have saved a lot of time in taping and painting the new trim after Excel was done, since they only install unprimed trim. Schedule: The work was completed in about 3.5 days. While this was about a day longer than originally quoted, Excel kept us informed of issues encountered during installation and their impact on the schedule. Leo, the person who scheduled the install crews, was very responsive and accommodating in finding days that worked with our schedule so someone could be home while the work was going on. Product: The Thermal windows we purchased (mostly double hung) are working great and we immediately saw an impact on our electricity bill since we no longer have the 20+ year-old drafty windows that were original to the house. The new windows are easy to move up and down and we like the additional features such as the night locks, screen locks and InvisiScreen. We went with a more contemporary window grid instead of the traditional colonial grid on the windows we replaced, and Excel helped us visualize the windows before ordering them by preparing a mock up of a couple of the windows to make sure we were comfortable with how they looked. We really like how they turned out. We had some issues with the sliding glass doors we purchased in that one of the doors was found to be bowed after installation (factory defect) and had to be replaced. The screen doors had to be adjusted a couple of times so they locked properly. More of a nuisance than anything, and Excel quickly acknowledged there was an issue and did what they could to resolve it as soon as possible. Customer Service: Throughout the process with Excel Windows, we found them to be very professional and responsive to requests and communications from us. Even after the windows and doors were installed and the check was cashed, they called to check up on things and quickly sent someone out if tweaks to anything were needed. As we entered into our first window replacement adventure, customer service and communication was the most important aspect of the project to us, outside of installing quality windows that would last for many years with minimal damage to the surrounding trim. Excel Windows met our lofty expectations in this area, and we would definitely call on them in the future for any window/door needs. We highly recommend them to anyone looking to take on a window and door replacement project, whether big or small, as they did a great job with our fairly large project."

"They were prompt, efficient and went above and beyond just installing top quality custom fit window wells during weather I wouldn't go out in."

"Great people and solid work. Windows are exactly as expected. Great price for good windows."

"Excellent workmanship and products I have had three installations with Power in the past two years. I first used them for a new roof and gutters. The workers were all knowledgeable in their area of work. Clean up was good although some nails kept showing up over time. Next I had the 2nd floor windows and some 1st floor windows replaced, 9 in total. Installation went well and they cleaned up beautifully afterwards. I love the windows! They are a beautiful and energy efficient product. Lastly, I recently had a bay window replaced in my kitchen with the same type window. The workers ere all friendly and explained what would be done. The area was draped with plastic to cut down on dust. Clean up was excellent inside and outside! The window is beautiful and the framing on the outside of the window matches the other windows and the small roof above the bay window was replaced with the same roofing as the rest of the house. I would choose them again for any future projects."

"Dominik W. arrived early, took his time explaining everything he was looking at, and walked us through the entire process?from the window demo to the installation. He wasn?t pushy at all, and we ended up choosing to buy from them. If you need new windows, give Dom a call!"

"I am very pleased with my new windows. I used Home Genius Exteriors to do my roof, gutter protection, and now Windows. This is an absolute amazing company, my salesman brendan was very helpful, Devan the Project Manager helped make sure everything went smoothly. Walter and Mike also from production were very friendly and professional. And Shawn, the window installer was polite,knowlagable, and efficient. And even cleaned up on his way out. Next on the agenda is to get a new door taken care of. Highly recommend HGE"

"We are extremely happy with how our new windows and new front door turned out. After some unexpected challenges with the way our home was built, our installation crew quickly and efficiently adapted to make sure our windows and door were installed with expert care. Every time we see our new beautiful picture window we are left breathless! And our beautiful front door is the perfect upgrade for the look of our home. Thank you RBA!"

"They also cleaned my windows"

"Simply put, you will NOT find a better, more honest, more helpful, more easy-to-work-with, reasonably priced contractor than John Lee and his crew at J & K Home Improvement & Restoration! We had a "complicated" set of circumstances when our home was damaged by a storm, last winter. The insurance company sent out an estimator to assess the damage and, after the company recommended J & K Home Improvement & Restoration, I was introduced to John Lee. I eventually learned that John also does estimates for a variety of insurance companies (because his company is so well regarded), and he patiently listened as I described the nuances associated with our house. During our initial consultation, he was able to clearly describe all of the steps that would be necessary and answer all of our questions. Long story short, not only was John able to address EVERY single concern and request that we had regarding the eventual repairs to the house (including roof, siding, and a window upgrade that would have cost much more if we had done it at a later time), but he spent plenty of extra time making sure that everything we had talked about was addressed to our 100% satisfaction! He was also able to persuade the insurance company to cover more complete repairs than was originally specified by the first adjuster! In addition, when we had an electrical "hiccup" associated with all the pounding on the walls, John quickly sent an expert electrician to locate and correct the problem. He absolutely could have passed those charges on to us because the failure wasn't due to any mistake on the part of his crew but, instead, he picked up the unanticipated expense himself. It was truly a pleasure to work with John! He made a difficult situation as easy to manage as possible, and we would strongly recommend J & K Home Improvement & Restoration to anyone who wants to hire a quality contractor that stands behind their work and well-earned reputation!"

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