Prime Time Window & Gutter Cleaning Inc

4.0

(354) Verified Reviews

Founded 1996 • With Angi since October 2004

Angi certified badge

Business Highlights

LGBTQ+ FriendlyLGBTQ+ Friendly
Se Habla EspañolSe Habla Español
Family Owned & OperatedFamily Owned & Operated
24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Eco FriendlyEco Friendly
Wears MaskWears Mask

Licensing

No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
7:00 AM - 7:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM

Company Contact

1806 W Cuyler Ave

Chicago, IL 60613

Description

Over 50,000 satisfied customers since 1996, we are the premier home improvement company in Chicago and the surrounding areas. Prime Time Window Cleaning provides the best residential home and commercial property services at the most competitive price. Our goal is to make each customer a raving fan and to earn not only their business, but also that of their friends, neighbors, and relatives. If you are not satisfied with our service to your home, you simply do not have to pay! Contact Prime Time Window Cleaning for your window washer Chicago services, as well as other exterior projects, such as gutter cleaning and power washing. We look forward to helping your home look its best! Book an appointment today at 800-480-1360....

Verified Reviews

4.0

(354) Verified Reviews

Ratings Distribution

5

189

4

54

3

32

2

17

1

62

Rating Details

Price

4.1

Professionalism

4.1

Punctuality

4.2

Quality

4.3

Resposiveness

4.2
Read reviews by category
window cleaning (219)gutter cleaning (169)gutter repair (30)pressure washing (21)window replacement (9)roof cleaning (6)skylight installation (3)
Showing 1-10 of 354 reviews
5.0

04/01/2021

The company provided an appointment for service very quickly. They arrived promptly to clean the gutters and I'm pleased with the service.

DESCRIPTION OF WORK
Clean gutters

CATEGORY gutter cleaning

COST $110

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/30/2021

5.0

03/22/2021

They were polite and respectful. They did a very good job.

DESCRIPTION OF WORK
They did gutter cleaning.

CATEGORY gutter cleaning

COST $192

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/16/2021

5.0

03/08/2021

Great, friendly and neat and cleaned up

DESCRIPTION OF WORK
gutters cleaned

CATEGORY gutter cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/08/2021

2.0

03/08/2021

Only one man came to wash my windows, inside and out. It was done very quickly, the windows looked pretty clean, except around the edges and the wells were still dirty. I would not recommend

DESCRIPTION OF WORK
N/A

CATEGORY window cleaning,replacement windows

COST $120

SERVICES PERFORMED? Yes

WORK COMPLETED ON 05/10/2019

SERVICE PROVIDER RESPONSE

Ms. [Member Name Removed], The review you left us on Homeadvisor stated "The appointment was made very easily and I was given an early date to have the work done. Joe came on time and cleaned the windows very quickly but very well. He went out of his way to clean a very high ledge under the upper windows and made sure all the window wells were completely cleaned. Very satisfied with the work and w...
2.0

03/08/2021

The work was fine. My issue was having the guy doing the work call me from the job site and demand more money than the original estimate. I refused and told him to leave. I then called their office to complain. The office did not know about the demand and told me the work was already done. Bottom line is the gutters are cleaned but someone tried to scam me. Would not trust. Also would not have bot...

DESCRIPTION OF WORK
Gutters cleaned

CATEGORY gutter cleaning

SERVICES PERFORMED? Yes

WORK COMPLETED ON 03/08/2021

SERVICE PROVIDER RESPONSE

Mr. [Member Name Removed], The review you gave us on Homeadvisor stated "Prime Time did a great job, work was done quickly and well, 4 stars because they guy doing the work called me from the job site and asked for more money than the original quote" Our confirmation states that the phone estimate is approximate and that the exact price will be given before the work is started. Your gutters had no...
5.0

03/08/2021

Great! Provided images of gutter cleaning (before/after); efficient and prompt! Very happy.

DESCRIPTION OF WORK
Gutter cleaning/window washing

CATEGORY gutter cleaning,window cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/09/2021

5.0

03/08/2021

Great, did a thorough job. We are happy with their services.

DESCRIPTION OF WORK
N/A

CATEGORY gutter cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/08/2021

2.0

11/20/2020

I used their website to book my appointment. As they requested, I provided my cell number and my email address. They gave me a first (Friday), second (Monday), and third (Tuesday) choice and were clear on the site that no appointment was booked until they contacted me. I NEVER HEARD FROM THEM. On Thursday (not one of the choices they provided to me), I came home to find a man on a ladder cleaning ...

DESCRIPTION OF WORK
Gutter Cleaning

CATEGORY gutter cleaning

COST $204

SERVICES PERFORMED? Yes

WORK COMPLETED ON 11/19/2020

SERVICE PROVIDER RESPONSE

[Member Name Removed], I would like to first and foremost apologize for your experience. Our goal is to keep the customer informed of the entire cleaning process and remain transparent in our pricing. The gutter cleaning was in fact $180 and the additional $24 was for the downspouts that also had to be cleaned, bringing the total to $204. As for the communication blunder, I will be looking into th...
3.0

11/16/2020

The technician did a good job. We had gutters cleaned and a patio pressure washed but my issue is with the company. I sent them two emails and a follow up and nobody contacted me. I set an appointment for early Saturday and they on Friday that someone was on their way. I had to call to remind them that the appointment was for early Saturday morning. They said ok and then arrived around 11AM and I ...

DESCRIPTION OF WORK
gutters cleaned

CATEGORY gutter cleaning

COST $224

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/17/2020

SERVICE PROVIDER RESPONSE

Thank you for providing feedback. Our goal is to provide customers with an overall A-level experience that leaves them 100% satisfied. We apologize for not meeting your expectation and would love to make this right. Please give us a call at 800-480-1360 and we would love to work something out for your next service!
4.0

11/11/2020

Work performed but price shifted from $110 to $130 as stated by email contract. Company needs to be clearer on exact price being charge.

DESCRIPTION OF WORK
Gutters and Downspouts cleaning

CATEGORY gutter cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/11/2020

SERVICE PROVIDER RESPONSE

[Member Name Removed], thank you so much for your feedback. As for the pricing, I will speak with the booking crew and make sure this doesn't happen again. We really appreciate your business and look forward to servicing you again!

Services Offered

Window Washing. Gutter Cleaning. Pressure Washing. Gutter Repair. Gutter Guard Installation. Holiday Light Installation.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, PayPal
Senior Discount
10%
Emergency Service
No
Warranties
Yes