Get matched with top driveway gate pros in Lansing, IL

"There's a part where the fence wasn't nailed in correctly. Tried to contact for someone to come fix the work, never got a response."

"The Job went very well, was always available (during business hours) to answer all my questions and concerns. Mr.Moore is nice to do business with."

"Much better than expected. Quality materials and workmanship."

"Americana did excellent job installing our fence. Our sales representative was Mike Joudeh and he was very honest and caring. The girls in the office were amazing as well as our installation team. From beginning to ending everything was perfect. I would highly recommend Americana to anybody who needs a fence . Great job."

"Wonderful.  They were on time, extremely fast and very professional.
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"We contacted the company for a quote, Ted came out and gave us the quote, which was a fair quote for the product and since we used them on the other fence, we would use them again. Problems arose when we tried to get the permit so that the company could start on the date we accepted. When we tried to get it the city advised us that the company had not paid their licensing fee, so my wife called the company and advised them of this, the company representative advised us that they had, several calls back and forth between us and the village and  the company and a week and a half  later the fee was paid and we could get our permit we were also advised that because of the delay we had lost our date, we then advised them that this was not our fault and our date was given back. The workers arrived on time and began, they tore down the fence and placed the new one up in a day, the crew finished up and left. I went out side and viewed the gate and noticed the gate hinges had been poorly/ improperly installed, and that one of my gutters had been crushed and the siding cap on the corner of the house had been broken also a panel was left behind . I then photographed the problems and emailed and called the company about the issues. Jay had contacted my wife and stated that someone would be out to fix the problems, after a few day of not hearing anything we contacted Jay and left a message for him, he had contacted me and advised that someone would be by, no one came by, Jay then called and advised us that the person who was supposed to come by was sick and that another person would be coming by to make the repairs. The person did show up and fixed the gate hinges and some of the boards, he didn't have enough to fix all of the bad ones and advised us that he would be back next week to repair the gutter and siding cap, As of this date 05/22/14 they have not returned to fix those issues as of yet, the  gate was completed on 05/15/14. As of 05/25/14 I have not heard when they will be back, I will keep the site updated when they complete the corrections. on 05/29/14 someone came out and repaired the broken siding cap ( great job ) , he also left several boards if I needed to repair and bad boards, I would like to say I am pleased with the job done."

"The workers were friendly and polite, impressively clean, professional, on time. Several modifications were made and Derek was flexible and thoughtful on each issue. Very responsive to questions."

"At first I received two quotes, 1 from Aspen Fence and 1 from Golden Fence. In hind site I should have used Golden Fence. (sorry Golden Fence)
I picked Aspen Fence because their proposal looked to be more professional, so I justified the extra $250 that they were because of that.
The problem was that I had two gates on the project and Golden Fence included 4x6 posts on BOTH gates and Aspen didn't include any  larger posts on either gate. I spoke with Jeff at Aspen and he wanted to charge me extra for adding the larger posts and I had to twist his arm to up-size the posts at ONE gate for no extra charge.
Then Jeff called me 12 hours before his guys were going to show up and asked me if I got the permit when I was under the impression he was getting the permit so I had to pay extra for that and I had to pull favor with the village to expidite it thru the system.
Then when the guys showed up the asked my wife "where do you want us to put the dirt from the holes". WHAT??? Since when does a contractor give you a price to make holes and a mess and ask you where to put the spoils? I've been in construction and construction project management for 30+ years, I've NEVER had a contractor ask me where to put the trash and spoils they generate. You make it you take it! So I called Jeff to ask him his thought on that and he said "well we never take the dirt away, we usually spread it around the property where the customer wants it". He told me he would charge me extra to take the dirt away ($7/hole) and I had something like 22 holes so he wanted to charge me another $150 to take his trash away.
I informed him he should've spelled that out on his quote and he said I was the first to have a problem with it.
Needless to say I wasn't blown away with the whole "Aspen experience" and I would caution anyone considering using them. If you're getting a bid from them NAIL THEM DOWN IN WRITING about EVERYTHING!!!! Time, duration, drawings, details, permits, spoils, layout........
The workmanship was fine and they did come back out to fix some things free of charge but I just wanted to share my experience.
Good luck and God bless to you all.
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"This company was recommended to me by Century Tile a few years back and he did some work and  I was very satisfied so I kept his name for future projects. I have also referenced them to my family and friends with everyone being totally satisfied . The work he and his crew did for me has always been very proffesional and they start and finish.  I needed to upgrade alot of things in my house, a list from my wife, and George has a lot of experience with rehabbing so he was a perfect match.  His wife, Maria, is a great inside person getting all the materials ordered and delivered on time for every project.  My wife is happy with all the upgrades and I am happy for the great bundle discount he provided! If you have a lot of miscellaneous projects this company can do it with no problem."

"It went very well. I'm very satisfied with the work. He was on time. He ended on time. He was professional and explained all work to be done in terms that I understood.He gave me a written proposal of job description, and we discussed jobs to be completed. He gave me a typed contract  that was clearly written, and explained everything in contract.We both signed contract.He was neat and cleaned up after work was done. He ask me to look at the work, and if I was satisfied to give my approval of completed work. The completed stair work look's great.Windows work great, and look great.His work was very neat and clean. His professional attitude and demeanor was cheerful, and knowledgeable. His pricing was good and honest. I will hire again."