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"We hired Juan to installed new subway backsplash and remove old peel & stick backsplash from kitchen. Juan mentioned he was a little busy but will be able to take the job on and complete it on a timely manner. Juan installed the backsplash on a Friday evening after 4pm and worked until about 10pm to get the backsplash completed. Juan returned on Sunday after noon to complete the tile work after allowing mortar to dry. However, the issue was Juan did not wipe up access mortal and/or cleaned off the tile. Juan left drops of mortal on our floors (which we had just cleaned from Stanley Steamer). Juan left a few pieces opened-no tile is in those cracks. Juan left the tile backsplash with streaks from the sponge. And Juan did not apply border of caulking to the edges. Juan left tile with streaks and clumps of mortal around our cabinets, on tile and on the wall. After discussing these concerns with Juan he mentioned I was criticizing his work and his integrity. Juan mentioned he has not had a dissatisfied customer who have complained about his work. I mentioned to Juan my OCD kicked in and when we hire someone to do the work the expectation is to complete the work to customers satisfaction and clean up after you have completed your task for the day! Juan mentioned he will return to ensure we are satisfied and complete the work and neither less to say I received a text from Juan stating he will return $100 off the bill that was paid to us and he does not want to work for us! Bad customer services and not acceptable for any customer Very Disappointed"

"Timely and professional. Responsive and completed the job faster than expected with cleanup. "

"Professional"

"Frank's crew has done a variety of tasks for us: ceiling painting, checking plumbing, redoing our front porch, fixing light fixtures and wiring, installing sensors in garage and front porch, and replacing our front door and storm door. Salvador and Manuel work well as a team; they are both hard workers. They are friendly and willing to answer our questions as well as ask us about our preferences. We wouldn't hesitate to hire them again for our contracting needs."

"Mike has been an excellent friend and worker for me. I'm so thankful to have found him to take charge of returning a rental house into a prospective home to list on the market. He does great work, responds and communicates well. He's surprised me on a couple of occasions by taking care of some items I thought would require many more dollars to hire a contractor. I didn't mention I live 2,000 miles away from the rental, so it's been a godsend to have Mike onboard. Great guy, does great work."

"Everything is beautiful. The two of them tackle it in two days. I'm very happy with the work."

"I am very pleased with Salvador's job performance and he has good work ethics."

"I began the project on Angi to switch out 2 old bathroom faucets for new ones. I explained the scope of the project in my angi query but also individually to Jose, owner of Santos construction, once he reached out. He provided me a fair price of 300 and we agreed to schedule the work for Monday, October 27. On that date, he was hours late and arrived around 8pm. I had the new faucets, and supply line kits set out for him and he got to work. The installation of the new faucets took about 2-3 hours. I paid him via personal check for the agreed amount and he left. He left quite a mess in the bathroom, a trash can full of water, and used 2 entire rolls of toilet paper to soak up some mess which were also left aside for me to pick up. It wasn't a huge deal but I wish he would have communicated the need for towels, paper towels or that he'd left a mess. The next day, Tuesday, I texted him at 7:30am because one of the faucets was dripping heavily and consistently all night long. He responded that he would return on Saturday. Saturday came and Jose said he was held up and could not come to fix the dripping faucet but could come Monday. I was growing irritated with the week of a leaking faucet and concerned about the wasted water and expense but we scheduled his return for monday evening. Monday evening Jose texted that he could not come. I suggested the next day and he said he couldn't return until Thursday. I expressed my concerns about my water bill and how delaying the correction of the issue was a problem. He committed to coming Thursday and said he wasn't sure why is was leaking because the valves were closed. On Tuesday morning, we realized that the other sink had been leaking profusely underneath, into the cabinet. Many toiletries and small appliances had sat in water for a week and were ruined. I immediately contacted Jose and asked him to return to fix both of his installations that day. I said I couldn't wait until Thursday with this major leak. He said he couldn't come but would come Thursday or try for Wednesday night. I contacted a plumber because I was concerned about the water leaking into rhe cabinet, and potentially the floor beneath them. The plumber found that one faucet had a peice of plastic and Styrofoam in it which caused the dripping and the other faucet had a valve left loose and open causing the major leak and subsequent damage. The cost of the plumber to fix the major errors by Santos Construction was $379.00! I contacted Jose and sent him the invoice from the plumber. I asked him to refund me what I paid to him so that I could apply it to the cost to fix his work. He refused and said there was no reason to contact a plumber since he was going to come back in the next day or so. I explained that he wa scheduled to return 3 times and the issues were worsening, and that I couldn't let water keep leaking into the cabinet, floor, and ceiling below while hoping he comes back. I would like Jose to refund me the $300 I paid him so that I can apply that to the $379.00 cost of the plumber to correct his apprentice or novice level errors. Both of the leaks, damage to our things and extra costs to plumber, were completely preventable had he not been negligent the night he installed them."