Get matched with top drain pipe installers in Gilberts, IL

"Terrence Spranger was my plumber. His quote was fair. He was on time to the job. He replaced my hot water tank and shut off valve. He suggested placing a tray under the tank that has a drain hose just in case the new tank eventually leaks then it won’t run all over my basement. He had the model and serial numbers added to my receipt for insurance purposes. He was very personable and put the customer first. He went beyond what was expected of him to do. Thank you"

"Mike was very responsive to our needs and answered all of our questions. He diagnosed the problem with our sewer drain right away and was able to come out within the next week. His crew was very polite and did an excellent job explaining the work that was being done. I would highly recommend Mike and his company to get the job done right."

"Aqua Doctors is my go-to for any plumbing needs. I trust Paul at AD with any plumbing situation. While working on an issue on a bathroom faucet, he kindly unclogged the drain on another sink."

"The work was done in three parts over a period of several months this past summer/fall. We live in house orignally built in 1940 and due to the exceedingly heavy rainstorms we have had over past two summers we found that the foundation was no longer able to keep the water out. First we had the back foundation wall dug out, fully re-tarred to prevent water coming in about half way down the wall and dribbling down, and the soil replaced in one long day. About two months later an internal drainage trench was installed along base of the foundation on the west and north sides of the house and hooked into an existing sump pump on the east side of the basement. All of this work was accomplished in one day also. Soon thereafter a drain was installed in a west side window well and attached to the drainage pipe. The first and second parts of the work was overseen by the same foreman. He was very professional and kept us informed throughout. His crew worked seemingly without stop and meticulously cleaned up the work areas. The window well drain work was took about 4 hours from start to finish and work area was thoroughly cleaned up. Since the work was completed we have not had experienced the extended torrential rains that prompted these repairs in the first place and that would put all of this work to the test. However, weekly sump pump activity reports indicate that ground water is being moved away from the foundation on a regular basis and most importantly is that the basement is dry. All of the people we came into contact with on the phone, and as the work was proposed and performed were friendly, answered questions readily, and worked efficiently."

"My old cast iron main drain from my ejector pit that runs through the basement ceiling, broke and spilled sewage into my basement. Aqua Knight Plumbing showed up within the hour, assessed the situation, came up with a plan and had fixed it all the same day! They were so kind to my kids too! Lucas and Matt and wonderful."

"I had the pleasure of of working with Josue on a drain tile project. He was easy to work with and managed good crew well"

"The pipe breaking and being fixed we felt was very gracious on their part. Other than that, so far, so good on everything else. There is some dirt up that they said would go down over time."

"Repair guy was nice and did good work. Was not told ahead of time that I would need to pay 408 dollars for essentially hooking up a wet vac to the end of a pipe and turning it on for thirty seconds Expected to pay $200 Actual payment was $493 Line codes from the invoice S-Service Call $85.00 S-Blow Out Condensate Drain $408.00 DESCRIPTION OF WORK / RECOMMENDATIONS from vendor Condensate pvc drain clogged with sludge & slime. Cleared condensate drain with nitrogen & vacuum. Unit draining properly after repair. 0ppm co reading. No gas leaks found. Customer recently had a cc completed. All ok at departure. Recommendation is that if you need this service performed is to get a quote in writing from the vendor ahead of time or just get a shop vac and do it yourself. Will not recommend although would like to hear vendor response as to how this poor customer experience could work better. (UPDATE): The Vendor has reached out to try and mitigate the cost and is much appreciated."

"The estimator (Kaz) was prompt, informative, and responsive to my many queries before I signed a contract. The project manager and workers were all very prompt, professional, and courteous. They were respectful of our property and that of our neighbors, taking off their shoes when inside and cleaning up their work. I asked them to run an additional line from one of my downspouts, which was done without incident. We also worked together to problem solve an issue related to the sump discharge line. On day 1, they cut our buried cable line because it was marked incorrectly. However, the foreman called the company and it was resolved/fixed within a few hours (it has taken more than a day in the past when I’ve called!). I was quite surprised at how they cleaned up after excavating for the 6 inch drainage pipes. They estimated 5 days to complete the work and finished in 3 days. While I was not excited to spend that much to fix the problem, we knew we needed to address the improper drainage. Additionally, while I feel that I know what needed to be done and probably could have done so myself for less money, it would have taken me 3 months, not 3 days with my schedule. Overall, I’ve been pleased with the work and may have them come back and address an additional drainage issue in our yard in the future."

"Problem was accurately diagnosed; work recommended took care of the problem; workers on time and professional. Installing support jacks in the basement"