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"The plumber arrived 1/2 hour late after going to the wrong house. We ended up getting charged for this time. The plumber worked on the sink first. After I explained what the problem was and expressed concern it might be a venting problem, he got out the power auger and proceeded to auger the drain for about 20 minutes. He then said, "let's go to the basement and check the pipes. I hope I didn't put a hole in one of the pipes." Not exactly words to build confidence. He then said the problem was fixed. He said the toilet noise was due to a faulty valve. He did not have the part with him and had to go purchase it. After replacing the part, the noise was gone. Later that day, the noise returned, and I noticed the sink was backing up again. I called, and he came back out, augered the sink again, then said "it was some kind of venting problem." Really? He said he would give me the names of companies who dealt with that issue, but never followed up. He determined the toilet noise was coming from the assembly inside of the tank, and replaced that. The problem was solved, but the assembly has a very slow leak which causes the toilet tank to fill up at various intervals when we are not using it. In short, he misdiagnosed both problems and we essentially paid $270 for a $12 part that was not installed properly. We will not be using this company again."

Homeowner on January 2018

"Making It All Work" since 1976, Wm. Masters, Inc. has been providing quality service, at a timely manner and at competetive rates for all your plumbing, electrical, heating & air conditioning, and air duct cleaning needs.

"The plumber arrived 1/2 hour late after going to the wrong house. We ended up getting charged for this time. The plumber worked on the sink first. After I explained what the problem was and expressed concern it might be a venting problem, he got out the power auger and proceeded to auger the drain for about 20 minutes. He then said, "let's go to the basement and check the pipes. I hope I didn't put a hole in one of the pipes." Not exactly words to build confidence. He then said the problem was fixed. He said the toilet noise was due to a faulty valve. He did not have the part with him and had to go purchase it. After replacing the part, the noise was gone. Later that day, the noise returned, and I noticed the sink was backing up again. I called, and he came back out, augered the sink again, then said "it was some kind of venting problem." Really? He said he would give me the names of companies who dealt with that issue, but never followed up. He determined the toilet noise was coming from the assembly inside of the tank, and replaced that. The problem was solved, but the assembly has a very slow leak which causes the toilet tank to fill up at various intervals when we are not using it. In short, he misdiagnosed both problems and we essentially paid $270 for a $12 part that was not installed properly. We will not be using this company again."

Homeowner on January 2018


Applegate Excavating & Sewer Service

5.00(
2
)
Approved Pro

Applegate Excavating & Sewer Service

5.00(
2
)
Approved Pro
Customers say: Terrific value
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
5 years of experience

We are a locally owned and operated company with over 20 years of industry experience. We value honesty and integrity in all aspects of our business. We offer a variety of excavation and sewer services that are customizable to each individual project. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction!

"Good work"

Jerry P on January 2023

We are a locally owned and operated company with over 20 years of industry experience. We value honesty and integrity in all aspects of our business. We offer a variety of excavation and sewer services that are customizable to each individual project. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction!

"Good work"

Jerry P on January 2023


Avatar for Koss Remodeling

Koss Remodeling

5.00(
9
)
Approved Pro

Koss Remodeling

5.00(
9
)
Approved Pro
Customers say: Quick response
99 local quotes requested
11 years of experience

Koss Remodeling has been in business for over 10 years. We are locally owned & family operated. Since we started business we’ve completed over 1,000 projects throughout Illinois. We are a 5-star rated company with a proven track record of success. Staying up to date on the newest techniques is important to us which means we are always educating our employees on more efficient ways to complete a project. Our team is qualified to complete any type of remodel, reconstruction, or painting request.

"Everything looks GREAT!"

Eric L on June 2025

Koss Remodeling has been in business for over 10 years. We are locally owned & family operated. Since we started business we’ve completed over 1,000 projects throughout Illinois. We are a 5-star rated company with a proven track record of success. Staying up to date on the newest techniques is important to us which means we are always educating our employees on more efficient ways to complete a project. Our team is qualified to complete any type of remodel, reconstruction, or painting request.

"Everything looks GREAT!"

Eric L on June 2025


Avatar for Exclusive Masonry & Construction

Exclusive Masonry & Construction

New on AngiNew on Angi
Approved Pro

Exclusive Masonry & Construction

New on AngiNew on Angi
Approved Pro
320 local quotes requested

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!


Avatar for Neli Virtual Appliance Repair

Neli Virtual Appliance Repair

4.30(
577
)
Approved Pro

Neli Virtual Appliance Repair

4.30(
577
)
Approved Pro
Customers say: Super punctual
28404 local quotes requested
9 years of experience

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Super helpful"

Michele H on November 2025

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Super helpful"

Michele H on November 2025




HWMF CONSTRUCTION CO.

5.00(
1
)

HWMF CONSTRUCTION CO.

5.00(
1
)
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

-Specializing in Garages, Basements, & Backyards, we can build, rebuild, or restore your home. -Local Owner/Operator here in the Bloomington-Normal area. -Free estimates, $250 min. -No sketchy subcontractors! We are all professionals with clean records and good morals. -Fully licensed and insured.

"Dawson was great. He showed up on time, went above and beyond my expectations, and his pricing was very reasonable. I would strongly recommend him to anyone."

Preston B on January 2024

-Specializing in Garages, Basements, & Backyards, we can build, rebuild, or restore your home. -Local Owner/Operator here in the Bloomington-Normal area. -Free estimates, $250 min. -No sketchy subcontractors! We are all professionals with clean records and good morals. -Fully licensed and insured.

"Dawson was great. He showed up on time, went above and beyond my expectations, and his pricing was very reasonable. I would strongly recommend him to anyone."

Preston B on January 2024


Different level llc

No reviews yet

Different level llc

No reviews yet
Emergency services offered

We're a small family oriented company that started in 2017, we do general construction inside, and outside, we do it all, remodeling (renovation) is what we specialize in. We take pride in our work we treat your property like its our own to its little final detail we make it perfect

We're a small family oriented company that started in 2017, we do general construction inside, and outside, we do it all, remodeling (renovation) is what we specialize in. We take pride in our work we treat your property like its our own to its little final detail we make it perfect


Avatar for Calltheguy

Calltheguy

No reviews yet

Calltheguy

No reviews yet
10 years of experience

I have been involved in trades since the early 1990's. I returned to college, at the age of 32, to earn a degree in trade sciences and received a B.S. in 2005. I am a Jack of all trades so to speak. if I look at a project and don't feel comfortable that I can do a professional job, I will gladly recommend someone that is qualified for free.

I have been involved in trades since the early 1990's. I returned to college, at the age of 32, to earn a degree in trade sciences and received a B.S. in 2005. I am a Jack of all trades so to speak. if I look at a project and don't feel comfortable that I can do a professional job, I will gladly recommend someone that is qualified for free.

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Plumbing Heating Companies questions, answered by experts

If nothing is coming out of your faucet, you could have frozen pipes, a clogged faucet, or your water supply could be shut off. First, check your shut-off valves. If it's a hot sunny day, you can rule out frozen pipes and look closer at your aerator for signs of mineral deposits. Removing the aerator and cleaning it out can often return water flow. If temperatures are below freezing, you may have frozen pipes. Knowing what to do when pipes freeze is essential for thawing your pipes and preventing them from bursting.

The time it takes to fix a leaking pipe is determined by the location of the leak, the extent of the damage, and the experience level of the person completing this task. Leaks from exposed pipes should only take an hour or so, but that can increase to several hours if a significant section of pipe needs to be replaced. Pipes in walls or ceilings will take two to six hours, while complex underground pipe repairs can take multiple days.

Yes, a water leak poses a major fire risk at your home because water is a conductor of electricity. Water that comes into contact with sparks or electrical wires can instantly ignite flammable materials. Additionally, any type of exposure to water can cause wires and other electrical components within your home to corrode. When assessing categories of water damage, it's important to know that even a small amount of moisture near wiring could cause sparks that lead to a fire.

The main causes for a leaky toilet flapper include wear and tear or a broken or incorrectly installed toilet flapper chain. If your toilet flapper is torn or deteriorated, it can’t provide a proper seal to keep water from running. Meanwhile, a chain that has come loose, was moved, or just wasn’t installed right can prevent your flapper from fully closing.

Many homeowners stress about cleaning before an emergency plumber arrives, but you’re far better off doing the following while you wait for your plumber to get to your home:

  • Shut the water off at your water main if you have a leak or a burst pipe 

  • Avoid using any water fixtures in your home, including appliances

  • Clear a path to the problem area so that it’s easily accessible 

  • Consider shutting your breaker if you’re concerned that the leak may affect your electrical system

The Downs, IL homeowners’ guide to plumbing and heating services

From average costs to expert advice, get all the answers you need to get your job done.