Best glaziers near Crete, IL

"Excellent Work--went above and beyond what was needed, fixing at no extra charge a secondary area of the roof that Insurance didn't include in their estimate. Fast, timely service and great communication, all at a great price. This is the second time we've used them for work on our church building and would definitely use them again. HIGHLY RECOMMEND FRANOS ROOFING"

"Initially, I thought it was fine. However, I was very curious why the contractor would not let me talk to the insurance adjuster. He told me to stay in the house and leave everything to him. (RED FLAG) I'm not sure why I let that happen. After the negotiations and the contract was signed, the contractor advised that he failed to charge me for the cost of the chimney. We specifically talked about the chimney cost and how he wasn't putting it in the contract so it wouldn't alert the insurance company (RED FLAG ) He would just charge me another $1200 for the chimney or not do the inside work. At that point, I should have cancelled the contract. The contractor yelled at me that he forgot and he made a mistake. Yelled at me in a very loud voice. He then did that "used car" sales pitch where he has to go talk to his boss and then comes back and sends me an email that they will fix the chimney for free. I spent about twice what my budget was, and I really am mad at myself for failing to get other estimates. That is on me. The roofers put a new roof on - my old roof was less than 5 years old - not sure if a simple repair would have been okay and left a mess in my yard. There was debris from my gutters and little blue things that they use when they replace a roof. I told the contractor that, and he said "the roofers don't make money if they clean up after the gutters and feel it's not their job". Okay, whose job is it? Who did I pay to do a job? Am i supposed to hire someone else to finish up what the roofers left behind. My pet peeve is when I pay someone to do a job, and they don't finish the job and say it's not their job. That makes me so angry. Again, I'm so mad at myself. I know better. I just felt like at the end of the day I was taken advantage of. I don't think I needed a whole new roof, I spent twice the money I had budgeted, and I had a mess to take care of. I use Angie's List so I can avoid being taken advantage of and considered the "old lady" who doesn't know anything."

"From Bill in sales, to the installers, and Steve, the President nothing but top-notch customer service! The product is beautiful and these people truly have good old fashioned pride in their work. Something you don't see much of now-a-days. I highly recommend them for your next window project, they will not disappoint you."

"Got my entire gables recapped. The crew was fast and courtesy. The project manager Tim helped us so much. Great communication."

"We had been in the market for new windows on the back of our house for some time but just had not made a decision due to the number of windows, the cost and indecisiveness in design. When a Rogue Golf Ball shattered one of our windows we were forced to make a decision. We contacted The Chicago Window Guys after seeing the spectacular work they did for my Neighbours home. I was connected with Mark who present us with a lot of options but made it very easy to make a decision with out being overwhelmed. The area of our house which we had re-windowed was very odd as it was 2 stories of 10 sliding glass doors in the 4 season room (5 on top and 5 on the bottom) installed by the original owner. Mark presented us with some great options. Once we came to a decision the work was scheduled and everything ran smoothly from start to finish. Mark was always available to answer questions, the gentleman that measured the windows was on time, speedy and had a great customer service persona. The guys installing were friendly, professional and cleaned up after themselves. I have more windows to replace and will be calling Chicago Window guys when that time comes. We also decided to have them do some of my other doors and will use them for many other projects in the future. I even told all my neighbours how good the work was. Several neighbours have since had them do work on their home as well. Besides the windows which we love we also had a back door replaced. Our 4 season room is no longer cold and drafty in the winter and we are so happy for the work. We have held several family functions in this room including a large Thanksgiving and Christmas gathering – which we would have never been able to do previously. Thank you Chicago Window Guys!"

"Everything is 100% great. It was very easy. There was no problem with them. I don't have any complain with them. They were very professional."

"Hired to replace 2 window screens on the second story of our home. Val found another one that needed replacing, and he did that one too, for no additional charge. He also fixed our kitchen light so that it stopped blinking when we first turned it on. Friendly, courteous, punctual and professional. Will be hiring again."

"John has been nothing but professional from day one!! I request a quote on a Friday evening through both their website and Home Advisor and John called Saturday to set up a time to come look at the roof and give us a quote. We set the date of the job and they arrived that morning and wasted no time in getting started. John was on the job site, and even climbed up on the roof to assist his crew. They were very thorough in not only the job, but the clean up after. They ensured all nails and excess materials were removed. Top notch job and would definitely recommend them to anyone getting a roof either repaired or replaced!!"

"Steve is so knowledgeable and helpful during the walk through process. Absolutely wonderful customer service. The workers were terrific and we ended up hiring Steve's company for window well and soffit work as well. All completed and we love it!"

"We had a total of 7 windows plus a huge bay window replaced. The entire crew was professional, efficient and knew exactly what they were doing. They completely redid the whole framing for the bay window, including all the construction on the outside of the house. When it was completed, not only did it look like it was there the whole time, but even matched the shingles on top of the frame to match my house. They answered every question and made sure I was satisfied before they left. HIghly recommend!"