Get matched with top appliance salespeople in Cherry Valley, IL

"Called in the afternoon to report a sulfur problem, had Josh come out that evening and he was very prepared, professional, and friendly. Demonstrated great expertise and workmanship. Had a new softener and iron filter installed within an hour of him arriving. No more sulfur smell. I will definitely be hiring Affordable Water in the future."

"This will be the fourth repair that we will have on our refrigerator I set up the appointment last week did the confirmation then two days later the appointment was canceled said that they were waiting on repairs even though there was no repairs to be made it was a diagnostic because this repair should qualify for the no lemon Exchange so I reschedule the appointment for today 11/4 and nobody showed up despite my calling Best Buy three times during the day to try to get an update and they just told me the same thing that they would be out between 8 and 5 and would call me when half an hour before they came out. Well they did not I took the day off of work to sit and wait and nobody showed up that's why I didn't even have the respect for my time to call me and say they weren't going to call me and when I called the 1 800 numbers in complain after they didn't come by there at 5 so this was yet another call into Best Buy zero empathy shown to me from the representative so I'm going to be on the 3rd appointment a refrigerator that's not been working for over a week and hours of my time wasted I want this fixed and actually I want the refrigerator replaced. Not only do I want the refrigerator replaced but I also want Best Buy gift cards in the amount of money I am now out due to not only missing work but sitting and waiting on the phone. My next step will be getting legal counsel."

"7pm at night washing machine was draining out and i flushed toilet and sewer water came boiling up out of bathtub and toilet so i turned off water to toilet and unplugged washing machine thereby stopping the water so no huge mess to clean up. called pearson 24 hour number inquired about having them come out that night and fix it call center lady said she would have tech call me well was 10pm before he called back he must have been on another call which actually ended up being a good thing for me as situation had stabilized by then and we discussed options and we decided to wait till morning. next morning 7:35 am lady from there office calls me to set up appointment for that day "I was impressed" they said between 1 pm and 5 pm tech would be tat my house but at 12:10pm tech called me asked if he could come bit early i said that would be perfect. took him about 2.25 hours to do the work. took longer because my basement stairs are insanely narrow and he had to take all his equipment off there carts and hand carry them up and down house was built in 1910."

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."