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Geek Squad - Best Buy

TV Sales, Appliance Sale, Computer Repair,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
29%
3
0%
2
0%
1
14%

Filter reviews by service

Showing 1-7 of 7 reviews
Ricky W.
Nov 2020
1.0
Appliance Repair
$500
This will be the fourth repair that we will have on our refrigerator I set up the appointment last week did the confirmation then two days later the appointment was canceled said that they were waiting on repairs even though there was no repairs to be made it was a diagnostic because this repair should qualify for the no lemon Exchange so I reschedule the appointment for today 11/4 and nobody showed up despite my calling Best Buy three times during the day to try to get an update and they just told me the same thing that they would be out between 8 and 5 and would call me when half an hour before they came out. Well they did not I took the day off of work to sit and wait and nobody showed up that's why I didn't even have the respect for my time to call me and say they weren't going to call me and when I called the 1 800 numbers in complain after they didn't come by there at 5 so this was yet another call into Best Buy zero empathy shown to me from the representative so I'm going to be on the 3rd appointment a refrigerator that's not been working for over a week and hours of my time wasted I want this fixed and actually I want the refrigerator replaced. Not only do I want the refrigerator replaced but I also want Best Buy gift cards in the amount of money I am now out due to not only missing work but sitting and waiting on the phone. My next step will be getting legal counsel.

Craig L.
Jan 2016
5.0
TV Sales, Stereo and Home Theater System Service
Yes, I recommend this pro
Patrick C. Wright and his partner were careful, efficient, and professional.  All aspects of the Sony 55" TV, the Sony DVD player, and the ROKU 4 were clearly explained as well as demonstrated to us.  They made sure that everything worked properly.  As they did the TV set-up and the ROKU 4 set-up, they clearly explained and demonstrated their features.  They wanted to be sure that we understood the operation of all installed equipment.

Without reservation, we recommend that team from the Geek Squad at Best Buy.  Their professional demeanor was reassuring since we were not familiar with some aspects of our new Sony TV.

Christopher T.
Sep 2015
5.0
TV Sales, TV Repair
Yes, I recommend this pro
$175
Patrick was great, he came out and calibrated my new 4K tv. He took the time to go over what he did and showed the difference. Very impressed with his work!

Joan C.
Jun 2014
4.0
TV Sales
Yes, I recommend this pro
$400
The Samsung people that were at Best Buy were very helpful and explained all my questions

Lois L.
May 2014
5.0
Appliance Sale
Yes, I recommend this pro
It will be delivered next week. They take care of everything that they advertise, just a little slow for delivery and installation.

Ralph M.
Mar 2013
5.0
TV Sales
Yes, I recommend this pro
$2,000
The TV price covers Geek Squad technicians TV set up. We were very pleased seriously. The people at Best Buy in the TV department I don't know the guys name but he was very skilled and informative and then the two guys that came out from the Geek Squad provided a lot of information and they set it up and answered any of our questions. They were very professional. They were fine. They were neat in their job and they cleaned up.

PAULA H.
Jun 2005
4.0
Computer Repair
Yes, I recommend this pro
$165
BEST BUY DID A GREAT JOB. THEY FIXED THE COMPUTER AND NOW IT WORKS LIKE NEW AGAIN. THEY WERE VERY FAST, FRIENDLY AND KNEW WHAT THEY WERE DOING WITH THE COMPUTER.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.1 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.