Local Home Appliance

About us

Local Home Appliance is a family owned company. We pride ourselves in timely service with many years of experience. Our company was started in 1967 by Will Shumaker. It is now owned by Matt Shumaker. We are in our second generation of service! We have experience with many brands and types of appliances. We are a very conservative company, both financially and environmentally. We strive to achieve the highest quality of work for a reasonable cost. Appliance Repair is something I have been involved with all of my life. I enjoy the work and my customers. I also enjoy the challenge of learning to service new brands of appliances. We even service LG appliances as well as other import brands. We are, also, willing to give technical information over the phone whenever possible. Give us a call and we will do our best to answer any questions we can! We service Lake County, Mchenry County, and parts of Cook county. We do our best to use new technology in our business when appropriate and cost effective. This is done to increase efficiency and reduce cost. Thank you! Matt Shumaker

Business highlights

58 years of experience

Services we offer

Appliance Repair

Accepted Payment Methods

  • CreditCard
Reviews
4.971 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
0%
2
0%
1
1%
Showing 1-25 of 71 reviews
Catherine O.
Jan 2022
5.0
Yes, I recommend this pro
$109
Excellent provider! Called and left message asking for an appointment and heard back shortly thereafter. Technician, Matt, scheduled an appointment for the next day. He arrived on time and fixed our problem in minutes. He also looked at a nonfunctioning trash compactor and showed us an "on" button that had inadvertently been turned off. Reasonable charges. Will definitely use Local Home Appliance again.
Response from Local Home Appliance

"Thank you for the work! As a small business, we rely on word of mouth to grow. We are grateful for every individual service call. Have a great day!"


Michelle B.
Dec 2020
5.0
Yes, I recommend this pro
I didn't actually use Local Home Appliance for a repair as he was unavailable due to the holidays. However, he called me back and provided me with a couple of recommendations for other appliance repair providers, which I thought was commendable!
Response from Local Home Appliance

"Glad to speak to you. I trust you had a good Christmas!"


Craig M.
May 2020
5.0
Yes, I recommend this pro
$165
Called Local Home Appliance and left a message describing the issue. Matt called back within 5 minutes, we discussed possible issues with the washer, and I asked him to come take a look at it (understanding that due to the washer's age it may not be worth repairing). Matt happened to be in the area and was here in 20 minutes. He quickly diagnosed the problem as a broken coupler, replaced it, and the washer is working great. This is the second time we have used Local Home Appliance (previously on our dryer) and we could not be more pleased with the professionalism and friendly service on both occasions. I wish Angies had a possible rating of A+ for Local Home Appliance!
Response from Local Home Appliance

"Thanks for the review. I look forward to providing you with service in the future!"


Kevin W.
Jun 2019
5.0
Yes, I recommend this pro
$139
Sunday evening requested quotes from 4 companies on Angie's List. Local Home Appliance was the first to answer that same day. Said he could come out the next day Monday but I had an appointment to go to so scheduled for Tuesday morning. Said he would be at my house between 9-12, he arrived at 9:15. Luckily it was a minor repair, rod jumped out of its mount. He was able to easily fix. Very friendly serviceman, answered all of my questions. He even agreed with me when I jokingly blamed my wife for breaking the washer. Will gladly use them again.
Response from Local Home Appliance

"Thanks for the review! It was a pleasure getting to know you. Should you need anything else repaired in the future, give me a call!"


Carey N.
Oct 2018
5.0
Yes, I recommend this pro
$79
Unfortunately he wasn't able to fix the dryer, it had blown its control panel, but he gave it a good go and was very knowledgable and professional.
Response from Local Home Appliance

"Thanks for the review. It is a bummer to condemn an appliance for a customer. But sometimes that is the best that can be done. I look forward to servicing your appliances in the future. Haha [Member Information Removed] great day!"


Julie C.
May 2018
5.0
Yes, I recommend this pro
$175
Our dryer was heating but not drying. Matt explained the problem and fixed it quickly. He scheduled the repair quickly and arrived on time. We would definitely use him again.
Response from Local Home Appliance

"Thanks [Member Name Removed]. Let me know if anything else breaks. Have a great weekend!"


Kathy P.
Aug 2017
5.0
Yes, I recommend this pro
Matt was great! Very prompt arriving for the appointment and was completely honest about what my issue was.
Response from Local Home Appliance

"Thanks for the review. I'm glad your issue wasn't major. Hopefully your appliances will prove reliable over the long haul! Matt"


Violeta A.
Jul 2017
4.0
Never used services too far from my home
Response from Local Home Appliance

"I think you have the wrong company that you are reviewing. I do not service Chicago. I have never been to your house."


Whitney S.
Jun 2017
5.0
Yes, I recommend this pro
$69
Matt was prompt, friendly and knowledgeable about my GE dryer. Luckily, Matt was able to use one of my other existing dryer knobs to replace the stripped dryer knob that was no longer working. Very quick fix and didn't have to pay for any parts.
Response from Local Home Appliance

"Thank you for taking the time to call and give me the work. I know you could have contacted any company. I was glad to be able to affect such a simple repair and save you some money. Have a great day!"


Jeff M.
Jun 2017
5.0
Yes, I recommend this pro
$335
Contacted Local Home Appliance on a Sunday. Matt responded Monday morning and was out the same day to look at the ice maker. Matt figured out the problem in less than 5 minutes. He made a trip back to the office to get the replacement part. There was no charge for the additional travel time. Upon his return an hour later, he had the ice maker fixed in 10 minutes. Ice maker is still working two weeks later. Very appreciative of Matt's responsiveness and professionalism.
Response from Local Home Appliance

"Thank you for the work. I am always thankful for a new client. It is a bummer when the first repair for a new client requires an expensive part. So, I appreciate the positive review and your comments here and at your home during the repair. Have a great day!"


Colleen N.
Jun 2017
5.0
Yes, I recommend this pro
$135
They came out and replaced something in my dryer. They are very responsive. You can not get a better company to come out and look at your appliances. It was $165 but I got a discount because I am on Angie's List. THey were very nice and cordial.
Response from Local Home Appliance

"Thank you for the positive feedback. I am pleased to have been chosen to provide service for your appliance. Have a great day!"


Robin V.
Mar 2017
5.0
Yes, I recommend this pro
$430
Matt diagnosed the problem over the phone and notified me that the part needed was expensive. After discussing the situation with him, I told him to order the part and schedule the installation. Within a day, the part had arrived and the following day he was at my home fixing the issue. Very professional, knowledgeable, and friendly. My friends and family love having the issue resolved. Thanks Matt!
Response from Local Home Appliance

"Thanks for the positive review. As a servicer, I get nervous when accomplishing an expensive repair (expensive part) because I do not want other customers to assume the repair was costly due to high service rates. That is why I wanted to research the part for you before initializing a service call. It is also difficult accomplishing an expensive service call as the first time work for a customer. So, I am glad you are satisfied with the work. I look forward to continuing to do work for you should any other issues arise. Matt"


KATHLEEN H.
Mar 2017
5.0
Yes, I recommend this pro
$69
In two minutes, Matt had the ice maker unstuck and showed me how to work it. No repair was needed and the cost was minimal.
Response from Local Home Appliance

"It is always a pleasure to be able to accomplish a repair without the use of expensive parts. I appreciate the opportunity to service your refrigerator. Hopefully it will prove to be a reliable appliance for years to come."


Sharon A.
Feb 2017
5.0
Yes, I recommend this pro
I called Matt about making a repair to our dryer. An appointment was scheduled and he called to let me know he was on his way. I was extremely pleased with the service I received from Matt. He was prompt, courteous, pleasant to talk to and explained exactly what the problem was and what he was going to do to fix it. The price was extremely reasonable. I have never used this company before, but will certainly do so again when the need arises.
Response from Local Home Appliance

"It is always a pleasure to do repair work for a new customer. Let me know when you have any new work that needs to be done. Have a great day!"


Paty V.
Jan 2017
5.0
Yes, I recommend this pro
$180
Matt was great! Great at communicating and very prompt.
Response from Local Home Appliance

"Thanks so much for the opportunity to service the appliances at your house. I am always pleased to gain a new customer."


Deborah L.
Jun 2016
5.0
Yes, I recommend this pro
$176
Returned phone call promptly to schedule date for repair, came on time, quickly assessed the problem, told me how much it would cost to repair and completed the repair within thirty minutes.  He was knowledgeable and friendly.  It was a very good experience.  Dryer is working like new. I will call him again for any future repair needs.
Response from Local Home Appliance

"Thanks for the opportunity to provide you with a repair. I appreciate your trust and your business. Matt"


Elaine D.
Jun 2016
5.0
Yes, I recommend this pro
$90
I didn't know who to call when my refrigerator started to leak.  I checked on-line at ANGIES LIST and found that my membership had expired so I signed up again and went to the appliance section where I found several possibilities  of a repair service but chose this one because it was located in my area.......only 10 minutes away.  I will certainly recommend Local Home Appliance to anyone that needs a good repair service.
Response from Local Home Appliance

"Thank you for the business. It was great meeting you and providing the service you needed. Matt"


Joshua L.
Mar 2016
5.0
Yes, I recommend this pro
$125
unknown
Response from Local Home Appliance

"Thanks for the review. Hopefully your appliances will continue running for many years."


Walter K.
Mar 2016
5.0
Yes, I recommend this pro
$176
Went quick. Pleasure to do business with he was very informative about the appliance. Would definitely recommend them to friends. The
Response from Local Home Appliance

"Thank you very much for the work. It is a blessing to have a career I love doing work for grateful clients. Matt"


Michelle B.
Feb 2016
5.0
Yes, I recommend this pro
$69
He arrived quickly and found where the electric supply was for the dishwasher and had it operational in 15 minutes
Response from Local Home Appliance

"Thank you for the work. It was great speaking with you while checking the dishwasher."


Michael K.
Feb 2016
5.0
Yes, I recommend this pro
$179
I called Local Home Appliance to request service. I left a message on answering machine and within 2 hours Matt called me back. He was heading back to the office and my house was close to his return route.
He stopped at my house, diagnosed  the problem and fixed it within 20 minutes. The dryer had a bad gas igniter which he replaced. He also replaced the solenoids at my request as a preventative maintenance tactic.
The clothes dryer now generates heat to dry the clothes.
Response from Local Home Appliance

"Thank you for the business. I try hard to provide service in a prompt manor."


Wayne S.
Dec 2015
5.0
Yes, I recommend this pro
$149
unknown

Richard M.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Stefan L.
Nov 2015
5.0
Yes, I recommend this pro
$89
The customer service provided by Local Home Appliance is outstanding!  When I called, I spoke with Matt and he was able to scheduled my appointment immediately. He arrived on time was very professional and courteous. He diagnosed the issues and took the time to explain them to us, he completed the repair of our dryer. Highly recommended.

Deepankar J.
Oct 2015
5.0
Yes, I recommend this pro
Our seven year old Samsung washer started making a lot of knocking noise during the spin cycle.  It sounded like it the drum was imbalanced, but it didn't used to make this noise before.  I called Local Home Appliance and the fellow, presumably Matt, who answered the phone asked about the washer's history and the symptoms.   Based on what I described, he felt that it was most likely that I needed a new washer, as there was probably an issue with the drum itself.
Matt went on to recommend buying an American brand for our next purchase, as they're easier to repair and have better longevity.
Matt gave me an honest assessment, even if it meant that he could potentially miss out on charging for a house visit.  Such honest is hard to find, but it's surely appreciated.  I feel like I can trust Matt.   I got off the phone and started writing this review.  I then realized that our dryer was squeaking too and I had forgotten to ask Matt about that.   I called Matt right back to ask whether it was something repairable.  He said it was and I was glad to hear that he was available relatively soon to come take a look.
Based on our interaction thus far, I'm thoroughly impressed.  Keep up it up, Matt!!
Showing 1-25 of 71

Licensing

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FAQ

Local Home Appliance is currently rated 4.9 overall out of 5.
Local Home Appliance accepts the following forms of payment: CreditCard
No, Local Home Appliance does not offer free project estimates.
No, Local Home Appliance does not offer eco-friendly accreditations.
No, Local Home Appliance does not offer a senior discount.
No, Local Home Appliance does not offer emergency services.
No, Local Home Appliance does not offer warranties.