Get matched with top plumbers in Barry, IL

"What a great experience, which is truly unusual in these times of all fluff and less service. First, the salesman, Joe Stegeman, was excellent. He was prepared, courteous, seemed to understand right away what we wanted and stepped us through the process. The fact that he could also schedule the installation right there at our dining room table surprised and impressed me. I will admit I was skeptical, and expected a phone call that would delay or reschedule. That was not the case. The plumber, I believe Ryan, showed up at 7 a.m. and was very professional. Within an hour he had roughed in the plumbing and was ready to leave. Right at that time, Joe the installer showed up in the driveway and was ready to start. He was very pleasant, professional, and made to sure put down drop cloths the entire pathway to the bathroom. (By the way, unnecessary in a household with 3 dogs who bring everything in.) He was very quick and actually had to wait for the County inspector about 45 minutes until Joe could continue with the installation. Joe was terrific. He told us what he was doing and was very accommodating with our questions. Heâ s patient with old people who are inquisitive (and I admit nervous) about whatâ s happening. When he was done, all was cleaned up and he explained everything about the care of the bathtub and materials, and the plumbing areas. Please give a shout-out or potential bonus to Joe. We thought he was great, and a wonderful employee and representative for your company. Keep him happy and around!"

"Bath Planet came out and remodeled my Bathroom Shower, they were professional, and they did this with in 4 hours, they cleaned up after themselves. We had odd shaped walls but they handled this professionally. Mike the installer was professional, but he did a quality job, he also run into a little plumbing problems, so I had to get my own plumber there to help them out, otherwise everything was good. I am happy so far, it is been 2 weeks of using my new shower and so far so good, very easy cleanup, just wipe down which I Love!!"

"The tub was purchased by the Plumbing company I Hired to instal it"

"The crew from Foundation Recovery handled the crawl space encapsulation and foundation stabilization job on my 105 year old American Foursquare with grit, guts and competence - they explained every aspect of the work, updated me on progress and any changes that were needed and also helped me identify some plumbing repairs that are needed that were impossible to diagnose with the crawl space in truly horrifying condition before they tackled it. Lee J., Robert S., Chase M., Kaden D. And Tanner W. - you left this homeowner feeling much more positive but the process of restoring this old house."

"Great installation of a new replacement dishwasher. kknowledgeable and friendly Graet job! Highly recommend his services"

"Great.  They were there first thing in the morning, explained everything they did and answered all of our questions.  Diagnosed the cause of the problem which another plumber could not do.  Have had no problems since.
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"Love Haines Drains Plumbing!!! They answered the phone, didn't let it go to voicemail??. They were able to come out the same. wow! Excellent technicians gave an estimate, explained everything. Highly recommend them."

"I really didn't think that someone could come in and tear out our old bathroom and put an entire new bathtub with all new plumbing fixtures. But they made it happen. Great quality and very nice people to work with."

Offering interior/exterior painting, drywall repair, kitchen remodels, bathroom remodels, cabinet refinishing, tile work, hardwood/laminate flooring and many more services throughout the Midwest. All projects are performed by trained and certified employees of AOM. Accurate job completion time frames and punctual start times. A site manager is assigned to your project and will remain with the project throughout the duration of the project. Providing Quality Work with a Professional Staff and Complete Customer Service. All of our jobs come with a warranty and set pricing assurance. Flexible payment options are available checks, cards, paypal and cash are accepted.

"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."