Get matched with top drain pipe installers in Aroma Park, IL

"Courteous, professional. would gladly hire them again recommend anyone looking for waterproofing hire this company"

"I wish all the contractors on this basement project were as good to deal with as Family Waterproofing. Throughout the whole process, communication was good. Ken the owner was responsive and patient in answering all my questions and addressing concerns. They prepared a detailed contract of all work to be performed, and did what they said they would. I like that they did an exploratory dig after signing the contract to make sure we had a solid plan and avoid any surprises during installation. There was an area under the basement stairs and an old cistern that required a creative solution. They came up with a solid plan that didn't add extra cost. I asked them to pour some extra concrete under the stairs which wasn't included in the contract, which they did for a good price. The crew was friendly and had a good natured camaraderie on the job. The overall cost was very fair and we received great service and quality. They are honest, care about their customers and want you to be happy. Now I'm looking forward to a big rain!"

"If you are looking for a reliable, knowledgeable, prompt plumber. This is your company. The owner Rob is very personable and will answer and questions you have. It is very rare you find an owner that will show you different options and help you make an inform decision for your money. I would highly recommend R&R plumbling for any of your plumbling needs."

"Lloyd and James (who did the work) are amazing! We had a pipe burst resulting in having to shut off our water. We called around to see if we could get a plumber or general contractor out to fix it but they were only interested if it was going to be a complete remodel/rehab. One even hung up on me in mid sentence. Lloyd took my call and displayed not only compassion for our situation but a sense of urgency. He explained his basic pricing up front and told us that he would try to get someone out to us in the next hour or so. In less than an hour or so James appeared and introduced himself. After showing him the area of the damage and explaining what happened he was not only able to hone in on where the problem pipe was in the wall, but also why it happened. He gave me different options on how he could handle the pipe repair and why each had its merits. He quickly repaired the burst pipe and got us water pretty quick. Professional, courteous, and capable of explaining trades talk to a novice. I highly recommend this company and I will definitely call on them in the future. Great service, reasonable pricing, and honest work."

"As a small business owner, I strongly caution others against this HVAC/R company. In over 10 years, they?ve been the least trustworthy and poorest performing contractor I?ve worked with. We experienced repeated service issues, a 25% rate hike without notice, ignored emails, and unreturned quote requests. Worse, we were billed for work that wasn?t done?confirmed twice, including by a third-party inspection with photos. Even when confronted, they deflected and delayed for months. We had to hire another company. They also mis-sized a walk-in freezer due to bad measurements and blamed their supplier. When shown proof it was undersized, they argued with no solution. They later mismeasured again on a replacement bid. Their attitude throughout was defensive, unprofessional, and dismissive. If something goes wrong?and it likely will?they will not stand behind their work. Save yourself the frustration and look elsewhere."