Get matched with top storm drain installation pros in Aroma Park, IL

"Never received an on line quote"

"Great price and very informative and helpful technician."

"did a good job"

"Rob the owner was awesome, he gave me a firm quote over the phone, and had a service tech at my home in 2 hours. Andrew the tech was very thorough, and preformed a awesome install."

"Courteous, professional. would gladly hire them again recommend anyone looking for waterproofing hire this company"

"I wish all the contractors on this basement project were as good to deal with as Family Waterproofing. Throughout the whole process, communication was good. Ken the owner was responsive and patient in answering all my questions and addressing concerns. They prepared a detailed contract of all work to be performed, and did what they said they would. I like that they did an exploratory dig after signing the contract to make sure we had a solid plan and avoid any surprises during installation. There was an area under the basement stairs and an old cistern that required a creative solution. They came up with a solid plan that didn't add extra cost. I asked them to pour some extra concrete under the stairs which wasn't included in the contract, which they did for a good price. The crew was friendly and had a good natured camaraderie on the job. The overall cost was very fair and we received great service and quality. They are honest, care about their customers and want you to be happy. Now I'm looking forward to a big rain!"

"AVOID AT ALL COSTI! If 1 could give them ZERO STARS I would. They came out THREE times and didn't fix the issue. The owner, Jon, is a con. Accepts the Homeowners Warranty claims, takes the service fee, lies to the Warranty company so the claims are denied and they don't have to come back. Even had the warranty company do a recall and he was a NO CALL NO SHOW. He only called when I sent him a screenshot of the appointment. Gaslights you into thinking you're wrong, insults you via phone calls, is rude as h***! He even has a small claims suit in Kane County Ilinois. I have receipts of all our communication, or lack thereof!"

"First, he assessed the work that needed to be done. He came up with a couple of options and together, decided how to get it done. Dependable, honest, reasonably priced and insightful. Could not even tell that a repair had been made! Clean, quality work. I would call him again if I needed this type of work done again."

"They were 1 of 3 quotes. We told them exactly what job we needed done. We dealt with Hector and Martha. They both reassured us that no problem they can get the job done. They quoted us (I have a contract) of $4,500. $3,500 is their labor 50 or and &1,000 would have been for materials. We were definitely going to go with better materials so we only really paid attention to their labor price of $3,500. They said the job would take 3 days and they told us they would start on a Monday. They postponed until Tuesday, they took a day off in the middle of the week for important business and they did not finish up until Sunday afternoon. My husband and I had been looking around every time they left and we were finding more and more things. Every day would bring it to their attention and she said they would fix. We did ask for two doors to be hung that was not on the original quote. At the end of everything she wanted $300 more than the original $3,500 quoted. I believe it was for the door hanging. I then proceeded to show her the hole in the arm of my brand new 2500 couch I showed her the paint that was all over the edge of my brand new carpet that was literally being installed the day they came to quote us I showed her there's no ventilation in the drop ceiling they never cut out vents the tracks in the ceilings do not meet the ceiling tiles do not fit light fixtures are falling the back door does not fit and they did not trim it out so we have gaps in our door and I believe the door frame is bent and useless the bathroom door does not shut due to it not fitting there is a cracked tile in the ceiling every piece of paneling has little holes or tears Nothing fits they painted the trim while on the walls so there's paint all over the paneling all over my floor the back door knob they have flipped upside down it does not lock will not work. There is broken trim they used my household vacuum to vacuum up their mess everyday where I had nails and screws coming out of the hoses ripping holes in my vacuum Some of the trim is not painted the same color as others They did not trim out the window There's not one job they were hired to do that was completely Done and done properly And all she told me the whole time was you owe me 300 I did the best I could or oh we don't do that you have to hire somebody else after they already tried doing the job and screwing it up. I'm sorry this was so much to message and the box was so small and I think this all came out thoroughly I really hope I didn't make a fool out of rambling. At the end I did pay the full $3,500 that was originally quoted even though I also had to replace paneling they broke for them just to turn around and reinstall it and break it again but they did get the full payment I did not renege on the contract. I forgot to add there were no holes or vents putting anything so I can't put outlet covers on I cannot put light switches on I can't do anything nothing is is ready"