Get matched with top drain pipe installers in Saint Anne, IL

"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

"Lloyd and James (who did the work) are amazing! We had a pipe burst resulting in having to shut off our water. We called around to see if we could get a plumber or general contractor out to fix it but they were only interested if it was going to be a complete remodel/rehab. One even hung up on me in mid sentence. Lloyd took my call and displayed not only compassion for our situation but a sense of urgency. He explained his basic pricing up front and told us that he would try to get someone out to us in the next hour or so. In less than an hour or so James appeared and introduced himself. After showing him the area of the damage and explaining what happened he was not only able to hone in on where the problem pipe was in the wall, but also why it happened. He gave me different options on how he could handle the pipe repair and why each had its merits. He quickly repaired the burst pipe and got us water pretty quick. Professional, courteous, and capable of explaining trades talk to a novice. I highly recommend this company and I will definitely call on them in the future. Great service, reasonable pricing, and honest work."

"As a small business owner, I strongly caution others against this HVAC/R company. In over 10 years, they?ve been the least trustworthy and poorest performing contractor I?ve worked with. We experienced repeated service issues, a 25% rate hike without notice, ignored emails, and unreturned quote requests. Worse, we were billed for work that wasn?t done?confirmed twice, including by a third-party inspection with photos. Even when confronted, they deflected and delayed for months. We had to hire another company. They also mis-sized a walk-in freezer due to bad measurements and blamed their supplier. When shown proof it was undersized, they argued with no solution. They later mismeasured again on a replacement bid. Their attitude throughout was defensive, unprofessional, and dismissive. If something goes wrong?and it likely will?they will not stand behind their work. Save yourself the frustration and look elsewhere."