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There are 2 highly-rated local home warranty companies.

Recent Home Warranty Reviews in Rigby

  • Fall Creek Homes
    It has been fantastic. Their homes generally include a lot of standard features that would be upgraded through other builders but their pricing also came in better than most of the other builders that we had looked at. They also were really quick to work things out for us and get the house built so that made it pretty easy for us to work with them. We would definitely use them again in the future
    Clint M.
  • Landmark Home Warranty
    My furnace sounded like it was going to blow, I called Landmark crazy like to see if they covered the situation and the customer service lady really helped me out. I am new to the area and had no idea what company to call and was happy that Landmark took over and I was called back by the referred company and the tech was out here the same day. The company was A Unique Heating and Cooling and they were so great with lots of experience. I would recommend this warranty company to family and friends...matter of fact my dad called to get signed up now too
    Lisa P.
  • Landmark Home Warranty
    We had only purchased our home and been living in it for two weeks when the Garage door became stuck open. The Landmark customer Service rep was quick to answer the phone and get a service call setup. The Contractor Landmark contacted to perform the work was not the greatest unfortunately. They "Fixed" the door in about 30 minutes and left, one week goes by and door get stuck open again. Went through the same song and dance two additional times with this contractor, when the door got stuck again at the same spot the fourth time in about 6 weeks after the initial service call I had lost my patience. I contacted Landmark and the customer service agent after hearing my story called up the contractor with me on the phone to get a resolution. The Contractor sent out the owner of the company to my home the next day to get the issue resolved, he was embarrassed that his technicians were not able to isolate the cause of the problem, but he found the issue and corrected it and we have not had any problems since then. The nice thing was I only needed to pay the service fee once, despite the contractor needing to come back 3 additional times before getting the problem resolved correctly. Hopefully my experience with this particular contractor Landmark uses was just a fluke and their repair record is better than that, if not I really hope Landmark finds a better contractor in the near future
    Spencer G.
  • Landmark Home Warranty
    In March of 2020, I submitted a claim. Landmark sent a repairman who lived over 2hr's away. He told me it wouldn't be worth his time to fix it, and he only took this request to continue his contact with Landmark. The claim was approved for nearly six months, yet they did nothing. Each time I contacted Landmark, I was told it was approved to be fixed, the part was located, and had Landmark representatives supposedly bring this issue to supervisors and managers' attention, etc. After Landmark did not attempt to communicate, six months after being approved, the claim was rejected without justification. Then for some unknown reason, Landmark required me to submit a home inspection to prove the issue in question was in working order when I purchased the home. It begs to question, why wasn't this request made when I contacted them multiple times in April, May, June, July, or even August? In the end, I put my faith in a company that wants to find a way out. The length of time it took this company to do anything, the multiple attempts to get the issue at hand resolved, the numerous hours on hold and their attempt to work around completing their end of the bargain is ridiculous at best. After giving up on Landmark, I called a local contractor and had everything fixed within a week for less than $200. Now they want fee’s collected for services that weren’t completed because they failed. Please don't waste your time; the company it's nothing more than a scam
    Matthew J.
  • Landmark Home Warranty
    Terrible experience. I called my own contractor because there was only one in my area listed as a certified tech for my tankless water heater brand. That was a mistake, because now this company will not help cover the cost of the replacement. I didn’t follow their process exactly was their response even though I had the only certified tech do the analysis and work. Seems like this is their business model. They were also very slow at getting back to me. Poor poor poor customer service. I will not be promoting this company to anyone. Seems like there are a lot of us out here with poor experiences. Very sad
    Jesse B.
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home warranty companies in Rigby

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