Gem State Pest Control LLC
Gem State Pest Control LLC
Customers say: True professional
3 years of experience
Free onsite estimate
We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"The provider listed on angi and the listing suggests he is giving warranty, there are no any disclaimer to that online, Jeff from Gem state pest control contacted me through Angi and offer his services to treat ants problem i had in my house, on the phone and onsite agreed price was 150$, the severe ant issue was brought to his information on the phone and onsite. When he arrived and been asked to check the crawlspace he couldn't perform it due to medical limitations (which I fully understand), he mentioned that his colleague will follow up and check the crawlspace space in a later phase the next week. Also he said that if the issue repeats to call him and he will spray again. Few days after I received invoice the total cost of $190 ($150 + $40 lead fee), the additional 40$ wasn t mentioned in any previous communication or estimation. I paid the 190$. Given the statements from Jeff I was under the impression that his colleague would follow up on the crawl space as discussed on his visit and if any additional ant appearances would be within a reasonable time window it will be addressed without extra charges as he mentioned verbally on his first visit. 2 weeks after on Monday 6/23/25 I wake up with ants in my master bedroom bed and bathroom, contacting Jeff, he says that he will be available tonight - not mentioning any costs, they came afternoon him and his colleague, sprayed and placed few baits, that day i receive additional invoice, 200$, adding $200 more seems excessive, hence i contacted Angi. I do have concerns about the additional $200 charge for the revisit, considering it's only been two weeks since the initial treatment. I tried discussing with Jeff on possible alternatives or adjustments to ensure the issue is fully resolved while being mindful of the costs, I value his service and would like to find a mutually agreeable solution. However as he mentioned he can charge as much as he wants as we don't have service agreement which is not acceptable."
Sahar L on June 2025
We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"The provider listed on angi and the listing suggests he is giving warranty, there are no any disclaimer to that online, Jeff from Gem state pest control contacted me through Angi and offer his services to treat ants problem i had in my house, on the phone and onsite agreed price was 150$, the severe ant issue was brought to his information on the phone and onsite. When he arrived and been asked to check the crawlspace he couldn't perform it due to medical limitations (which I fully understand), he mentioned that his colleague will follow up and check the crawlspace space in a later phase the next week. Also he said that if the issue repeats to call him and he will spray again. Few days after I received invoice the total cost of $190 ($150 + $40 lead fee), the additional 40$ wasn t mentioned in any previous communication or estimation. I paid the 190$. Given the statements from Jeff I was under the impression that his colleague would follow up on the crawl space as discussed on his visit and if any additional ant appearances would be within a reasonable time window it will be addressed without extra charges as he mentioned verbally on his first visit. 2 weeks after on Monday 6/23/25 I wake up with ants in my master bedroom bed and bathroom, contacting Jeff, he says that he will be available tonight - not mentioning any costs, they came afternoon him and his colleague, sprayed and placed few baits, that day i receive additional invoice, 200$, adding $200 more seems excessive, hence i contacted Angi. I do have concerns about the additional $200 charge for the revisit, considering it's only been two weeks since the initial treatment. I tried discussing with Jeff on possible alternatives or adjustments to ensure the issue is fully resolved while being mindful of the costs, I value his service and would like to find a mutually agreeable solution. However as he mentioned he can charge as much as he wants as we don't have service agreement which is not acceptable."
Sahar L on June 2025
