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"Young man was prompt professional and polite. Easy to deal with TE has definitely delivered the quality that we an expecting."

"I requested a HVAC tech come out to my home as my AC was not working properly. The tech recommended that I get a new AC. He told me he would have his sales rep come out to talk to me about the options I would have as far as replacing it. Their sales rep showed up. His name is Jimmy, and he told me all these great things about Bardi and their products. We came to an agreement of my buying a cheap HVAC system as I was trying to save money. It would cost me 12,000 dollars for the system. The next day April 5th, 2025 their install tech came out and installed the equipment. I was at work at the time, but I had a family member there. I returned home to find out the lower level of my home was not being cooled, and they had left part of my old HVAC system connected to the new system. It was a burnt up disconnect that should have been replaced and was a major part of what was wrong with my old system. Also they used a panel cover from my old system instead of new. I asked Jimmy to come and pick up the equipment which it states I have three days to reject the equipment in the contract. He expressed that I couldn't reject the equipment after it was installed. They had a tech come out the next day April 6, 2025 to fix the downstairs not working, and he fixed it. The next day it happened to be cold outside so I turned on the heat. No heat was coming out of the vents just cool air and the fan unit was running extremely loud outside. It was so loud it sounded like the fan unit was in my room on the second floor, so I turned it off. When I did turn off the fan unit made a horrible exploding noise. Once again I called Bardi and asked them to come get their HVAC system, they refused. Crystal the customer care rep is who I spoke with. She scheduled another repair tech to come out on April 12th to look at the HVAC system. I waited the entire day and no one showed up. I finally called and the receptionist told me it was their employee appreciation day no one would be coming. Monday I received a call from Crystal their customer care rep stating she text me and told me no one would be coming, but I never received that text. She scheduled another appointment for Easter Sunday. I stayed home Easter Sunday instead of going to church, and no one showed up again. I've stated each and every time I've spoken with someone from Bardi that I don't want to do business with them but they are basically trying to force me to keep their equipment at this point. This is by far the worst customer service experience I've ever had. These people are trying to rip their customers off basically. This should be illegal. I've reach out to get a lawyer to force them to remove their equipment from my home. Stay away from these people at all cost."

"Robert quickly responded to my request for services, even though it was a late night request. He is extremely knowledgeable and asks a variety of questions to better understand the electrical problem. During his over the phone diagnosis, he gave several potential issues that may have been the problem. One being a potential issue on the power company side. With his honest phone diagnosis I was able to contact the power company prior to his on-site diagnosis and the issue was resolved by the power company. Robert followed up as promised and was prepared to keep our on-site appointment if needed. It is his extensive knowledge, pleasant demeanor, and honesty that will ensure I will call him with any future electrical needs and I would not hesitate to refer him to others."

"Excellent work done in a timely manner."

"He was on time and has a great work ethic. His workers were hard workers and did a great job."

"I hired them to install the exhaust fan. Really Professional and so far the best work I have seen!! Great service and communication. Helped me find better fan and suggested some great ideas too. Reasonable for our budget too. I would definitely like to hire them again!!"

"This was the best electrical company I have ever worked with by far. Kevin Maddox was absolutely amazing! He was extremely knowledgeable and invested in fixing my electrical problem. Not only was my service scheduled quickly the work he did was top tier! They definitely have a client for life! If I could give them 10 stars I would! Outstanding work and work ethic! Thank you again Kustom Electric!"

"Hometown electric called me within minutes of completing my search on Angi and scheduled someone to come out the next day to give me a quote to install a new outlet in a wall that had no outlets. Levi, the technician, was prompt, friendly, and professional. After he provided me with the quote I approved and he installed the outlet. He made sure to clean up the drywall dust when he was finished. Couldn’t have asked for a better experience. Hometown Electric will definitely be my first call for future electric work."

"Overall great experience. Would hire again"