PlumbPros Plumbing, LLC

Had them to my home several times for different reasons. Always prompt and provided excellent service

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On time

Nick had an outstanding plan to update our gas starter to gas logs, updated our gas piping, installed logs, cleaned up. He was very responsive and diligent. Price was 1/2 what another company quoted.

Landon was very professional and super friendly. He showed up on time and explained everything very clearly.

Came quickly,explained the problem i had,upgrades i needed,and fixed them,satisfied with the results

Had a great experience with their technician, Andy. He even came out same-day without an emergency fee. Great customer service all around.

$250 to replace a broken toilet handle is what Plumbpros invoice read.... During the holidays my tenants called to report a leak at my rental property. I contacted Plumbpro based on a previous positive experience I had with them at my property. Randall from Plumnpro came right out called me back with his assessment of the issue and advised a solution minus a free estimate of the cost. I asked if while at the property he would replace a broken toilet handle. He advised he had the part on his truck and he'd installed it again minus providing a free estimate of the cost, which is what Plumbpros website says they offer. Randall did advise that because I was not present I would have to make the payment over the phone, and he would email the invoice to me. The invoice I received shows: $250 diagnostic fee $250 replace downstairs toilet handle $20 credit card processing fee Thinking this surely is an error I reached out to Plumbpro and spoke with Michael Jordan. Mr. Jordan advised this is in fact a true and correct cost to have a highly trained plumber install a toilet handle. Over the course of the conversation I learned that his plumbers are certified trained and highly compensated for their work. My cost for the toilet handle install according to him was in line with what a professional plumber would charge and that it was NOT price gouging. Run and run quickly from Plumnpro. I've file a complaint with Georgia's Attorney General as well as the better business bureau because I think it wrong to charge a consumer without giving the true cost of the work. If Randall had given as Plumbpros website states a free estimate of the cost I would have the choice of having the work completed or selecting a different company.

Work was done efficiently and courteously. Scott a fine technician. Only noted that the faucets were put in backward (after he left) - hooked up correctly but the "blue" nozzle on the hot water and the "red" nozzle on the cold water.

We feel so fortunate that the initial estimate for the repair costs was free and even more fortunate to have Jack Garland as our Plumber. He knew where to obtain the parts needed to rebuild our leaking shower/bathtub faucet valve saving money and gaining a satisfied customer. A different company had previously advised us it was not even possible to work on our faucet without a special "metric tool " which they were searching online for but promised us they would stay in touch. We never heard back from them after paying their $49 fee for the estimate. Great service from an amazing professional plumber! I highly recommend PlumbPros .

Amazing service! They came out and gave me several options and next steps and then the next day we started with plan A for repairs and were ready with a plan B of plan A didn’t work to include demo etc. luckily Plan A worked and saved me thousands of dollars! Highly recommend

All three of our toilets needed a repair and we finally decided it was okay / safe to find a plumber. We searched Angi’s and chose Plumb Pros from the recommendations. They sent plumber London J. He was knowledgable, professional, and most of all his customer service was excellent! He made us feel so comfortable having him in our home. I hope they allow us to request him specifically when we need help again. Thank you London!!

Excellent.

Cole was absolutely amazing..very well mannered, offered excellent advice on how to keep kitchen sink drained, and knew exactly what to do and how to do it. Highly recommend PlumbPros for plumbing problems. Return customer guaranteed!

Good service

Company was hired to install two faucets and new shower head and faucet in shower. Plumber who came out gave me an estimate for job, which was lower than another companies previous estimate. The other company said they would have to cut into the wall Plumb Pros plumber said it would not be necessary, even though I pointed out what the other company had said. I then okayed the work he started the work did the two faucets and started the shower. He then came to me and said he would have to go through the wall and the cost would be an additional $1400 on top of the original quote. This would have made the cost $900 more than the quote from the previous company. I told him not to do the shower and then called the original company which came and did the shower. Paying both companies cost me $250 more than the total bid from the first company. What work Plumb Pro did for installing the other two faucets was fine. I felt the Plumb Pro plumber should have known what was required to do the work on the bid they gave originally, especially after me telling what the other plumber had said. There work was fine but I do not think I will be calling them again.

good

They were quick and responsive to my inquiry, showed up on time when they said they would, and completed the work quickly. My technician, Cole, was awesome. He made sure I understood everything that needed to be done, everything he was going to do, and what I needed to do after he left. He even showed me how to turn off my water at the street level, which I had no idea how to do! Overall a great experience with PlumbPros.

Cost too high $325 for 15 minutes work.

This is a great company that offers courteous, professional, and skilled plumbing service at the most reasonable and affordable costs. My repairman, Anthony, was great!! I could tell he was competent and knowledgeable about plumbing and trust his work completely. The professionalism and quality of his work was comforting. PlumbPros will always have my business for any plumbing issues in the future. I HIGHLY recommend PlumbPros!!

Great!

The issue was small and the technician made the adjustment with no charge. Wow!

Done very good. No problum.

Good company and good pricing.

They were very good and on time