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"Job done well"

"Keep Smiling sent me Roy Wint and I'm very glad they did. Roy installed a replacement ceiling fan as well as four recessed lights. The result of the project is a much better lit and livable living room. I want to extend special kudos to Roy. He was very professional, polite, and friendly. A joy to have working on my home. He went out of his way to avoid creating any holes in the ceiling other than those housing the lighting fixtures. And he also did a safety inspection of my home's fuse box. I can't say enough good about this young man. I'll definitely be calling him the next time I need electrical work done in my home."

"Steve and crew did a great job on my project! From first contact to project completion was only two weeks. They were very professional, did exactly what I asked, and left the job site clean. Would definitely use again!"

"I had a fantastic experience with Luxury Home Appliance Repair, LLC and want to especially highlight the outstanding service provided by their technician, David. From the moment the appointment was scheduled, everything was seamless and professional. David arrived right on time, which I truly appreciated. He was polite, respectful, and very knowledgeable—the kind of technician every homeowner hopes for when dealing with appliance repairs. David quickly diagnosed and fixed the issue with our dryer, and while he was here, he also performed a courtesy check on our washer. Not only did he take care of the immediate repair, but he also took the time to explain simple but important maintenance tips to help prolong the life of both appliances. His insights were incredibly helpful and clearly came from years of experience in the field. It’s rare to find a service company that combines punctuality, professionalism, and genuine care for the customer’s needs, but Luxury Home Appliance Repair, LLC really delivered. I will absolutely be calling them again for any future appliance issues and will gladly recommend them to friends and family. Thank you, David, for your excellent service!"

"This company stands behind their work I highly recommend them! We recently had our hot water tank replaced with a national brand; however, within 6 months the unit was totally out. We called them they showed up immediately and after it was determined that the defective part would have to be ordered and we would be without hot water for two additional days without hesitation they picked up a new tank replaced it no questions asked! Thanks, Carl, for all your professionalism explaining everything you were doing every step of the way."

"Thumbs up for the construction at my residence, a three story elevator shaft"

"They came out and resolved my plumbing issue on the same day. Very courteous scheduler and technician was even better."

"I requested a HVAC tech come out to my home as my AC was not working properly. The tech recommended that I get a new AC. He told me he would have his sales rep come out to talk to me about the options I would have as far as replacing it. Their sales rep showed up. His name is Jimmy, and he told me all these great things about Bardi and their products. We came to an agreement of my buying a cheap HVAC system as I was trying to save money. It would cost me 12,000 dollars for the system. The next day April 5th, 2025 their install tech came out and installed the equipment. I was at work at the time, but I had a family member there. I returned home to find out the lower level of my home was not being cooled, and they had left part of my old HVAC system connected to the new system. It was a burnt up disconnect that should have been replaced and was a major part of what was wrong with my old system. Also they used a panel cover from my old system instead of new. I asked Jimmy to come and pick up the equipment which it states I have three days to reject the equipment in the contract. He expressed that I couldn't reject the equipment after it was installed. They had a tech come out the next day April 6, 2025 to fix the downstairs not working, and he fixed it. The next day it happened to be cold outside so I turned on the heat. No heat was coming out of the vents just cool air and the fan unit was running extremely loud outside. It was so loud it sounded like the fan unit was in my room on the second floor, so I turned it off. When I did turn off the fan unit made a horrible exploding noise. Once again I called Bardi and asked them to come get their HVAC system, they refused. Crystal the customer care rep is who I spoke with. She scheduled another repair tech to come out on April 12th to look at the HVAC system. I waited the entire day and no one showed up. I finally called and the receptionist told me it was their employee appreciation day no one would be coming. Monday I received a call from Crystal their customer care rep stating she text me and told me no one would be coming, but I never received that text. She scheduled another appointment for Easter Sunday. I stayed home Easter Sunday instead of going to church, and no one showed up again. I've stated each and every time I've spoken with someone from Bardi that I don't want to do business with them but they are basically trying to force me to keep their equipment at this point. This is by far the worst customer service experience I've ever had. These people are trying to rip their customers off basically. This should be illegal. I've reach out to get a lawyer to force them to remove their equipment from my home. Stay away from these people at all cost."