Get matched with top appliance salespeople in Mcrae, GA

"Hired Neli for a virtual repair of our Whirlpool washer. Tom was VERY knowledgeable, friendly and professional. We came up with a solid diagnosis of my issue and the replacement parts required. Tom advised me to consider the value of repairing, parts costs and time required, vs. a new purchase and the effort to repair was not going to be simple. We chatted about the pros/cons a lot. As the washer was 6+ years old and there were holiday sales I opted to purchase a new unit. This is the 3rd time I have worked with Neli. All instances have been very productive and positive."

"They were hired on October. the 24th of 2024. On that day his employee Brian Steptoe gave me the estimate of 7,800 dollars. At that time I gave him $3,000 dollars to order the material, but I found out he never ordered the material. Every time I talked to him he would lie about the material. So I went to Mr. Corbin s place of business, he promised to put someone else on the roof replacement job. He sent another one of his employees Timothy Sturgis to come and do the job. I had to give $3,932.07 for material that was supposed to be already ordered. So the material finally came, but he ordered the wrong color. So I had too pay another $906.46 for the right color. The right color material comes, Timothy starts on the roof on March 18th, 25th and 28th, before he left that day I told him they were calling for rain he said he would be back on that Saturday March 29th he never showed up. So on Monday March 31st we had a thunderstorm it rained hard, I was at my Moms house my niece call me and said it was raining in my house. So I got in touch with Francis and Timothy to let them know what happened, the ceiling above my bed caved in it was a blessing that I hadn t gotten in bed yet. So one of my co-workers came and tarped it down, he told me it s raining in my house because Tim cut my chimney off and cut all of my vents out and just left holes in my roof, the estimate for the inside damage is $3,840.00 plus $2,500 for labor. I had already talked to another contractor about redoing my porch when the roof was finished, so when he came over he offered to put the tin on so I said okay that s when I found out that Timothy ordered the wrong size tin, so I called lumber city and they wouldn t take it back because that s what Tim ordered. And I never got the fascia boards which Tim said Francis had I paid $1,433.07 for them. And I never got them. So my contractor that did the porch took over the roof replacement. I had to reorder material that was $3,988.70, $2,500 for labor and $1,433.07 for the fascia boards."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"He said the damper on my Fridge needed to be replaced and said it would be $515.00 and that he'd be back in three days. Obviously playing me. That cost me $60.00 for ten minutes. The part is $102.00 retail. The install is nothing. Watch a few videos, nothing. The door had a rip in the rubber. He saw it, didn't even address it. I said I would have to think about it. He asked for his $60.00. They can make a nice living doing these quotes. He would have been laughing with all his buddies had I agreed."

"Our experience with the Dream Maker Company in Swainsboro, Georgia has been nothing short of spectacular. With the wonderful guidance of David and Eric Anderson and the amazing skills of Andrew Carpenter, we have a wonderful state-of-the-art kitchen that improves the value of our home but more importantly, makes our 1940’s kitchen an absolute joy to experience! From start to finish, the team at Dream Maker has been respectful, flexible, caring, professional, and fun to work with. Andrew appeared every day for six weeks and made it a pleasure to see the kitchen coming together. Eric’s management of the entire job and his calm personality made it a truly magical experience. We can’t say enough about the team and our finished product. We hope to have them re-do our bathroom in the coming year. If you are in their service area and need a renovation, give them a call. You’ll be pleasantly surprised with their work ethic and professionalism!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"