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    Verified water and smoke damage repairs reviews

Find Water and smoke damage repair specialists in Austell

Avatar for Tri State Flood Inc

Tri State Flood Inc

10 Grant Ave W
2.00(
1
)
Approved Pro

Tri State Flood Inc

10 Grant Ave W
2.00(
1
)
Approved Pro
230 local quotes requested
21 years of experience

At Tri State Flood Inc, we specialize in comprehensive disaster restoration services. Our team is dedicated to safeguarding homes and businesses from the damaging effects of water, fires, mold and storms. Here’s what sets us apart: Water Removal and Storm Damage Restoration: When water wreaks havoc due to storms or other incidents, we’re here to help. Our 24/7 emergency response team swiftly tackles water extraction, drying, and structural repairs. Comprehensive Services: Beyond mold and water remediation, we handle storm damage repairs, basement flood cleanup and fire restoration. Choose Tri State Flood Inc for reliable, efficient, and compassionate restoration services. We’re committed to restoring peace of mind and protecting your property.

"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

David B on August 2025

At Tri State Flood Inc, we specialize in comprehensive disaster restoration services. Our team is dedicated to safeguarding homes and businesses from the damaging effects of water, fires, mold and storms. Here’s what sets us apart: Water Removal and Storm Damage Restoration: When water wreaks havoc due to storms or other incidents, we’re here to help. Our 24/7 emergency response team swiftly tackles water extraction, drying, and structural repairs. Comprehensive Services: Beyond mold and water remediation, we handle storm damage repairs, basement flood cleanup and fire restoration. Choose Tri State Flood Inc for reliable, efficient, and compassionate restoration services. We’re committed to restoring peace of mind and protecting your property.

"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

David B on August 2025


Avatar for CAT Recovery Services, Inc

CAT Recovery Services, Inc

3241 Kennesaw View Dr SW
4.92(
26
)
Approved Pro

CAT Recovery Services, Inc

3241 Kennesaw View Dr SW
4.92(
26
)
Approved Pro
Customers say: Quick response
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers
69 local quotes requested

CAT Recovery Services is a certified water damage restoration company. WE ARE LOCALLY OWNED AND OPERATED AND AVAILABLE 24/7, MONDAY - SUNDAY INCLUDING HOLIDAYS. We serve the entire metro Atlanta area. The estimating software CAT uses is the same software that almost all of the insurance companies use so there's no confusion on invoicing. CAT will bill the insurance company directly on covered claims and will work closely with the homeowner and the adjuster throughout the claim. Having grown up in Metro Atlanta we really know our way around town. Mark Logan and Alan Plott have a combined 50 plus years of experience in emergency services, insurance adjusting and general contracting. If your emergency is after hours or on a holiday you won't get any answering service. Our phones ring to us 24/7 for a much quicker response time. Also serving Gwinnett, Hall, Henry Paulding and Rockdale Counties.

"They did a great job. Very professional and fast work. Provided details of the process of what was needed ie materials and timing. Improvement from initial work that was done to reduce any potential molding issue by recommending and replacing a certain area with different material from original."

Lisa A on July 2022

CAT Recovery Services is a certified water damage restoration company. WE ARE LOCALLY OWNED AND OPERATED AND AVAILABLE 24/7, MONDAY - SUNDAY INCLUDING HOLIDAYS. We serve the entire metro Atlanta area. The estimating software CAT uses is the same software that almost all of the insurance companies use so there's no confusion on invoicing. CAT will bill the insurance company directly on covered claims and will work closely with the homeowner and the adjuster throughout the claim. Having grown up in Metro Atlanta we really know our way around town. Mark Logan and Alan Plott have a combined 50 plus years of experience in emergency services, insurance adjusting and general contracting. If your emergency is after hours or on a holiday you won't get any answering service. Our phones ring to us 24/7 for a much quicker response time. Also serving Gwinnett, Hall, Henry Paulding and Rockdale Counties.

"They did a great job. Very professional and fast work. Provided details of the process of what was needed ie materials and timing. Improvement from initial work that was done to reduce any potential molding issue by recommending and replacing a certain area with different material from original."

Lisa A on July 2022


Avatar for Snider Restoration Services

Snider Restoration Services

3344 Cobb Parkway Northwest
5.00(
8
)
Approved Pro

Snider Restoration Services

3344 Cobb Parkway Northwest
5.00(
8
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
37 local quotes requested

Your all-in-one solution for mold remediation, water and fire damage restoration, hoarding cleanup, and biohazard cleaning. Our IICRC certified experts excel in mold removal, flood damage repair, and fire and smoke damage recovery. We offer compassionate hoarding cleanup and discreet biohazard cleaning services. From emergency water extraction to black mold removal, our solutions ensure structural integrity and indoor air quality. Contact us now for comprehensive restoration and remediation services.

"Excellent follow up and speed. Don is just great to work with! Definitely recommended"

Jorge A on October 2023

Your all-in-one solution for mold remediation, water and fire damage restoration, hoarding cleanup, and biohazard cleaning. Our IICRC certified experts excel in mold removal, flood damage repair, and fire and smoke damage recovery. We offer compassionate hoarding cleanup and discreet biohazard cleaning services. From emergency water extraction to black mold removal, our solutions ensure structural integrity and indoor air quality. Contact us now for comprehensive restoration and remediation services.

"Excellent follow up and speed. Don is just great to work with! Definitely recommended"

Jorge A on October 2023


Avatar for Emergency Damage

Emergency Damage

3340 Peachtree Road
5.00(
11
)
Approved Pro

Emergency Damage

3340 Peachtree Road
5.00(
11
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
68 local quotes requested

Over 100 years of disaster management experience in remediation and restoration services. A network of inspectors, adjusters, remediators and managers, all working to bring your home back to it's pre-loss condition.

"He was a quick responder The team did a fantastic job He scheduled the visit, appointment and follow up with ease The team didn’t not hound for payment, once we were satisfied we promptly paid This was a no fuss all professional team and we will be hiring them in the future for all our mold and water damage solutions Thank you Barry I’m extremely grateful for you EXTREMELY"

Rhyan A on September 2025

Over 100 years of disaster management experience in remediation and restoration services. A network of inspectors, adjusters, remediators and managers, all working to bring your home back to it's pre-loss condition.

"He was a quick responder The team did a fantastic job He scheduled the visit, appointment and follow up with ease The team didn’t not hound for payment, once we were satisfied we promptly paid This was a no fuss all professional team and we will be hiring them in the future for all our mold and water damage solutions Thank you Barry I’m extremely grateful for you EXTREMELY"

Rhyan A on September 2025


Bass Enterprises Mold Remediation

3851 Maggie CT Se
4.86(
7
)
Approved Pro

Bass Enterprises Mold Remediation

3851 Maggie CT Se
4.86(
7
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
126 local quotes requested

We are specialist in Mold Remediation and Water Restoration. We are ICA certified. We strive on giving our customer the best and most fair estimate. If we give the customer an estimate and they find an estimate that is less than ours then we will beat that estimate within reason... We will work hard to inform the customer of all the options that they have to resolve the issues. Give us a call and let us help you.

"Scott made me feel as important as some of the larger jobs he’s handled. I felt he was trustworthy (no scare tactics), attentive to my needs, fairly priced, and accessible. Out of my experience with other vendors, he’s the only one I would recommend to friends and family. Anyone seeing this review, should feel comfortable in knowing that their home is in great hands."

Melodie B on November 2023

We are specialist in Mold Remediation and Water Restoration. We are ICA certified. We strive on giving our customer the best and most fair estimate. If we give the customer an estimate and they find an estimate that is less than ours then we will beat that estimate within reason... We will work hard to inform the customer of all the options that they have to resolve the issues. Give us a call and let us help you.

"Scott made me feel as important as some of the larger jobs he’s handled. I felt he was trustworthy (no scare tactics), attentive to my needs, fairly priced, and accessible. Out of my experience with other vendors, he’s the only one I would recommend to friends and family. Anyone seeing this review, should feel comfortable in knowing that their home is in great hands."

Melodie B on November 2023


Avatar for Southern Premium Restoration, LLC

Southern Premium Restoration, LLC

3067 Fern Valley Drive Southwest
5.00(
4
)
Approved Pro

Southern Premium Restoration, LLC

3067 Fern Valley Drive Southwest
5.00(
4
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
11 years of experience

At Southern Premium Restoration, LLC, our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote.

"They were amazing. Helped me at my home! They have a nice drying machine that made it so I did not have to rip all my walls out and they dried out everything! I work property management as well and I use them for commercial locations now for mold and restoration services!"

Lola W on February 2019

At Southern Premium Restoration, LLC, our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote.

"They were amazing. Helped me at my home! They have a nice drying machine that made it so I did not have to rip all my walls out and they dried out everything! I work property management as well and I use them for commercial locations now for mold and restoration services!"

Lola W on February 2019


Avatar for Rou Construction Inc.

Rou Construction Inc.

13183 Woolsey Rd.
5.00(
2
)
Approved Pro

Rou Construction Inc.

13183 Woolsey Rd.
5.00(
2
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
24 years of experience

It can be a daunting task looking for not only the right contractor for your job, but also the right contractor for you. We completely understand what you're going through. We know every customer has different desires, different needs and different schedules. We're not only here to turn your ideas into reality but to make it a memorable experience every step of the way. Call us right now, no matter where you are in the planning process.

"They are dependable, honest and do great work!"

Buddy W on October 2017

It can be a daunting task looking for not only the right contractor for your job, but also the right contractor for you. We completely understand what you're going through. We know every customer has different desires, different needs and different schedules. We're not only here to turn your ideas into reality but to make it a memorable experience every step of the way. Call us right now, no matter where you are in the planning process.

"They are dependable, honest and do great work!"

Buddy W on October 2017


Floodmaster, LLC

450 S Cemetery St Unit 301
4.71(
7
)
Approved Pro

Floodmaster, LLC

450 S Cemetery St Unit 301
4.71(
7
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
28 years of experience

At Flood Master, we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts and will always keep you educated about the work process. We look forward to earning your business.

"Highly recommend. Floodmasters (shout out to Q, Melissa and Elizabeth) quickly responded to our need for water damage mitigation. They are providing responsive, professional service."

Coach F on October 2023

At Flood Master, we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts and will always keep you educated about the work process. We look forward to earning your business.

"Highly recommend. Floodmasters (shout out to Q, Melissa and Elizabeth) quickly responded to our need for water damage mitigation. They are providing responsive, professional service."

Coach F on October 2023


Avatar for The Homestar Group, LLC

The Homestar Group, LLC

2400 Dogwood Drive Southeast, Suite 500
4.11(
28
)
Approved Pro

The Homestar Group, LLC

2400 Dogwood Drive Southeast, Suite 500
4.11(
28
)
Approved Pro
Customers say: Quality work
15 local quotes requested
13 years of experience

With several years experience, we work hard to bring each customer the best possible service and quality available. We look forward to working with you on your next project. We welcome your questions and thank you for your interest.

"Do not hire this company. Save yourself the hassle. They literally messed up every bit of work after a fire restoration. Communication is horribleâ ¦very slow process. Horrible work. I do not like giving bad reviews but I felt obligated to warn others. This is by far the worst work on a house that Iâ ve ever seen. I donâ t even think they did anything by code. This company shouldnâ t be allowed to operate."

Michelle W on October 2024

With several years experience, we work hard to bring each customer the best possible service and quality available. We look forward to working with you on your next project. We welcome your questions and thank you for your interest.

"Do not hire this company. Save yourself the hassle. They literally messed up every bit of work after a fire restoration. Communication is horribleâ ¦very slow process. Horrible work. I do not like giving bad reviews but I felt obligated to warn others. This is by far the worst work on a house that Iâ ve ever seen. I donâ t even think they did anything by code. This company shouldnâ t be allowed to operate."

Michelle W on October 2024


Tidal Wave Response, LLC

3924 Green Industrial Way
4.36(
14
)
Approved Pro

Tidal Wave Response, LLC

3924 Green Industrial Way
4.36(
14
)
Approved Pro
Customers say: Quality work
13 local quotes requested
23 years of experience

At Tidal Wave Response, LLC, we are your premier choice for residential and commercial emergency water recovery services. We have provided high quality fast and friendly customer service for years. Call today!

"Tidal Wave Response helped us navigate an unexpected flood that could have ruined irreplaceable family heirlooms and antiques, had they not responded so quickly! Hunter and Johnny were both knowledgeable and efficient, straightforward and easy to talk to (at a time when we were shaken and very uncertain!). They walked us through a multi-step plan to completely dry out our basement (while protecting the furniture and antiques), to repair and replace damaged sheetrock and baseboards, and finally to clean up the site and restore it to its pre-flood condition. The cost for everything was clearly explained and they left us with everything we needed to claim their services on our insurance. Their website states "Call Now – We'll Be Right Over, which couldn't be more true!" We were amazed at how quickly they arrived when we called! I give my highest recommendation to Tidal Wave Response!"

Dinah M on March 2025

At Tidal Wave Response, LLC, we are your premier choice for residential and commercial emergency water recovery services. We have provided high quality fast and friendly customer service for years. Call today!

"Tidal Wave Response helped us navigate an unexpected flood that could have ruined irreplaceable family heirlooms and antiques, had they not responded so quickly! Hunter and Johnny were both knowledgeable and efficient, straightforward and easy to talk to (at a time when we were shaken and very uncertain!). They walked us through a multi-step plan to completely dry out our basement (while protecting the furniture and antiques), to repair and replace damaged sheetrock and baseboards, and finally to clean up the site and restore it to its pre-flood condition. The cost for everything was clearly explained and they left us with everything we needed to claim their services on our insurance. Their website states "Call Now – We'll Be Right Over, which couldn't be more true!" We were amazed at how quickly they arrived when we called! I give my highest recommendation to Tidal Wave Response!"

Dinah M on March 2025

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Water and Smoke Damage Repair questions, answered by experts

Smoke smell can linger for months or even years and will not go away on its own once it’s penetrated into your walls, floors, ceilings, and furniture. The particles that give smoke its distinctive smell can permeate every corner of your home and can take a very long time to dissipate. Your best bet to combat smoke smell is a combination of thorough cleaning, air purifying, and replacing heavily damaged materials.

Depending on who’s doing the estimating, about 22,000 to 25,000 chimney fires happen each year in the United States. Given the fact that millions of Americans have fireplaces (and chimneys), that means chimney fires aren’t exactly common—but they’re not rare, either. Since they’re so dangerous, it’s important to take precautions to prevent them.

Baking soda is an effective fire reduction method. However, flour and baking powder are very dangerous around flames. Flour is flammable and it can also conduct electricity. The combination can cause serious injury from electrical shock and worsen the situation by adding fuel to the fire. Baking powder is also not an option as it's also highly flammable. 

Repairing a fire-damaged home could cost anywhere from $2,000 to $200,000 or more—it all depends on the extent of the damage and the quality of the materials you use. In most cases, your homeowner’s insurance company will cover the majority of the repairs. If you’re buying a home with fire damage, though, it’s best to get an estimate from a fire damage restoration company to estimate the repairs before closing.

Yes, most insurance plans cover acts of nature. In policy documents, this also may be called “Acts of God” or “natural disasters.” However, not all acts of nature are covered by your policy, and the extent to which they’re covered depends on your specific contract. Check your policy documents to understand your coverage limits and exclusions.

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The Austell, GA homeowners’ guide to water and smoke damage repairs

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