Integrity Restoration & Remodeling Contractors LLC

"Thank you so much! I appreciate how hard you worked to get this review posted and we truly appreciate your business. You were a great customer to work with and we look forward to receiving referrals from you and sending some to you."

"We appreciate the great feedback. While we have remodeling in our name, we don't market the service, but after a water damage is a great time to change or upgrade things and we love to do it. We are so glad that you are please with the service front to back and hope you enjoy your upgraded home for a long time to come!"

"So glad we were able to assist. You were up against a clock and we wanted to make sure you got your real estate transaction completed without delay. We are thrilled that everything went well!"

"Thank you for the kind words! You are one of several people we have had the pleasure to work with at more than one company. We really work well with property managers and landlords who manage their own properties and understand their unique needs."

"Thank you [Member Name Removed] !! We really appreciate you taking time to review us. Backyard Realty is an awesome company as well."

"So glad that you were happy with our service!"

"[Member Name Removed], it's difficult to express how much the relationship we have built over the years means to us, but please be aware that it means a lot. When you see one of our newer trucks driving down the road, I hope you smile knowing that you helped pay for it! Quality referrals from yourself and other great partners are the backbone of our small business, so thank you very much."

"Thanks for the great review. You had a tricky flooring situation and water went further than expected...we make it our top priority to follow it wherever it goes! We are very glad you were happy with the service."

"Thank you for review! We responded to your project at night due to the emergency situation and monitored the dry progress after hours for your convenience. We were able to assist with diagnosing the water source, which was not completely clear when we first arrived. We truly appreciate your business and hope that you will pass our name along to your family and friends or call us if you ever need any advice related to water, mold or fire damage."

"Thank you! Your project was complex and required communication with 3 insurance adjusters from two different companies and your community manager, as well as a third party review service. Not to mention that the actual work was complicated and we worked to keep you in your home and able to work from home as much as possible. We truly appreciate your patience through the process. And I won't even start on what a fun customer you are but I will say we appreciate you military service and (maybe riskier?) your service as a public school teacher!"

"Thank you for letting us help keep your business up and running! And I appreciate you reminding me to mention to anyone that is reading that we service commercial properties of all sizes. Our staff will see you on Saturday!"

"Thank you sir! We appreciate the kind review."

"Thank you for the kind review!"

"Thanks for the welcoming us to Angie's list with a great review! We appreciate the many projects over the years and hope you don't have any more!"

"Thanks Mr. [Member Name Removed]! I know that was a long drawn out project, glad we left you, Mrs. [Member Name Removed] and the little guy satisfied at the end."

"It's always a pleasure working with you collaboratively. We actually did have a problem with one of your referrals and initially offered them less than excellent service. When this came to our attention, we immediately took action (on a Sunday) to correct the issue and further made some permanent changes to our policies to prevent the issue from occurring again in the future. We don't claim to be perfect but we always take every reasonable step to leave each job with a satisfied customer."

"Speaking of being on time, sorry it took 6 years to respond to your review! We just joined Angie's List so we haven't seen it until today. However, we took similar feedback into account. As with anyone in the service business in Metro Atlanta we aren't always on time, but we have started emphasizing communication with the customer much more, and we have GPS tracking on our fleet to ensure we can monitor technician locations and route them more efficiently so that we have less issues. We hope you never need us again but I personally promise if you do we will take this C to an A!"

"Hi! Sorry we never responded to this review in the past. We just joined Angie's list. Issues like those you experienced led us to really tighten our quality control and oversight and, while we still aren't perfect, we do things a lot better now!"

"Sorry it took me 15 years to respond to your review. We actually just joined Angie's list. When we work with insurance we will in a different way using detailed itemization and then we collect at their whim, so the price is generally higher. The actual work performed is still the same but self pay customers pay immediately on completion so we are able to sometimes offer a better price. Other than price, which is pretty much set by industry standards, we hope over that time we have upgraded our professionalism and punctuality on the A level. Thanks for the kind words. ~ Jason"