Get matched with top chimney repair specialists in Auburn, GA

"The Problem: I had a leak in my living room ceiling. I thought I needed the chimney repointed. I could not find a contractor on Angies List search who does that kind of work. I wrote to AL’s member services. They gave me a list of contractors. I selected A-Advanced Chimney Service. They were the only ones who specifically listed that as a service. The Inspection: They came and did a free inspection. They determined the Chimney Chase Cover was rusted with holes allowing water to enter. It needed to be replaced. They also offered “Flash Seal” a tar like sealant for the flashing. And “Chimney Saver” a clear water repellent sealer for the brick. I agreed to their estimate for everything. It also included a Chimney Cap. The Work: The work was done in one day. Tony the installer is very experienced and knowledgeable. I was surprised. Tony climbed up on the roof at about 11:00am and didn’t come down until around 5:00pm. The Execution: - The Chimney Cap is not plumb. It leans like the leaning tower of Pisa. I didn’t notice this until much later. - There was little cleanup. Months later I’m still finding screws and pieces of some tarred mesh material on the ground. - When Tony and his helper Tim arrived for the inspection they tore apart a sofa cushion. They needed it’s foam to keep from slipping on the roof. They didn’t remove all the padding. To this day I have white pieces of padding stuck to the roof shingles. - I called the manager Denise about this a couple of times. The first time she said she would send Tony over to fix the leaning cap and clean up. Tony never showed. Now with the Covid-19 situation she says she’ll send Tony over when things return to normal. - Lastly, during the install Tony needed a 1/4” drill screw driver. His was worn. I loaned him one. I didn’t get it back. Not a big deal but the rest of this is totally unsatisfactory. The Result: The ceiling no longer leaks."

"Good job well"

"I would no recommend this company to anyone. They showed up 2 days later than promised. We were told there would be a $79 service call fee plus any parts that were needed to fix it, which we were good with. When the tech showed up and looked at the fireplace he said it needed to be troubleshooted and there was a loose wire causing it not to ignite. He quoted me $699 to repair it, I told him that I could buy a whole new fireplace insert for that price. He called his boss and said he could do it for $499. Long story short he cleaned it up, fixed the loose wire and was done in about 20 minutes. When I told him that the logs were not put back the right way he wanted to argue with me and said that I can re-arrange them however I wanted and he was done."

"We found what was needed to fix the chimney we were not able to afford it. But He said that if we gave him the trailer he would provided a discount. And we gave him the trailer and TOLD him to register the trailer. But he Never did. We trust him. And Next we received from the state of Georgia for a toying violation until March 2023. We sent the bookkeeper all the copies of the towing violation. HE WERE REALLY UNHAPPY! He did a good job for our chimney But that doesn't mean He treat his customer like these! We told Him to stop Driving it. But He keeps riding it! It was really Bad! You already cost us 125 hundreds dollar for this. AND I'M STILL WAITING FOR THE HUNDRED DOLLARS CHARGE FROM YOU THAT WE PAY REIMBURSE! The last towing violation came in recently from the state of Georgia collection agency and we have to pay that to protect our credit."

"Went very well from start to finish. I was impressed with Wendy (owners wife) to give a loose estimate through email very quickly based on my loose measurements. The installers had to dodge incoming rain from tropical storm Alberta as well as Memorial Day weekend. Isiasias Morales (the owner) even came over on Memorial Day at 7 am to install however, the rain was to much. Finally a break in the weather and he came over on time and finished 30 mins ahead of schedule. 200 liner ft with 5 round down spouts installed in about 3 hours."