Get matched with top hurricane shutter pros in Royal Palm Beach, FL

"Well. Very thorough inspection."

"Went exceptionally well on time and performed work in timely manner"

"In Jan 2019, we paid them $3100 to rescreen our pool area. We were given a 5 year Warranty. It looked like a great job and they had to come out and replace a panel a rat ate through, and we paid for that. Perfect. Then we got iguanas that pulled 2 panels from the roof side of the house. We offered to pay for those, However, there are 6 more panels that came loose and the spine is hanging and loose panels are flapping that were NOT done by the animals. The workmanship should last more than 6 months. We have not had any storms and with just daily weather, so many panels should not have come loose. We called, texted, sent letters with no response. We only want the screens repaired as stated in the 5 year warranty, which is not being honored. We don't like doing bad reviews but are really hurt that the screen warranty is not honored. $3100 is a lot of money for us and we are back where we were with bad screens. All we want is, the screens fixed and we will pay for the 2 panels damaged by the iguanas. Thank you."

"Their price is very competitive, they were really good, very professional finish the job in the time frame. The insulation is very seamless. Very clean during the work. We are very happy working with them."

"100%! They are punctual, complete the work and the permitting in just the time they said they would. They were quick and efficient in the installation and left no sign they had been here. I also appreciate that Richard Payne the owner was here for the whole time. He provided very clear explanations on how to care for the shutters as well as worked side by side with his workers. Finally, his price was right. No down payment. And, the municipal inspector came the very next morning after they finished. Couldn't ask for more."

"Robert was our salesman and he was wonderful at explaining the process and helping us choose what was right for us! Chris and Devon did our installation and they were great! Very professional and kept us informed of when they were going to arrive in the morning. I completed several estimates and ended up choosing DSG because they were the most trustworthy and made us feel the most comfortable! Highly recommend for anyone wanting to change their windows to impact glass!!"

"Excelente service, very professional from start to finish. They are always on time and very polite. Great company overall. Highly recommend it."

"On September 16, 2025, I met with a Paradise Exteriors sales representative who first quoted me $113,000 for window and door replacement. After a few “calls with the owner,” the price was lowered to $82,000 on the condition that I sign the contract and pay a $5,000 deposit that same evening. I was assured that under Florida law, I would have three business days to cancel without penalty. The following day, I emailed the sales representative to cancel. On the morning of September 19th, within the three-day cancellation window—I hand-delivered the signed Notice of Cancellation to their office. Mark Hildreth, Vice President of Operations, signed and misdated the document for September 20 instead of September 19, which would have made it appear I missed the deadline. When I later checked the form in my car, I noticed the incorrect date. I immediately returned to the office, where an employee tried to white out the error; I insisted on a new signature and correct date. Despite complying fully with Florida Statute §501.025, which requires refunds within ten business days of cancellation, Paradise Exteriors failed to return my $5,000 deposit. When I called, they said it was in review and they actually have 14 days. I reached out to the sales rep and asked to investigate it , I spoke to an employee at a booth they had set up and had him send a strong message back to the owner. None of that helped me get my deposit back, until October 15, 2025—more than three weeks later—I had an attorney send a certified letter. Only then did the owner personally call and hand-deliver the refund that evening. Based on my research, this appears to be a recurring practice. Public complaints show other consumers waiting for refunds after cancellations. Paradise Exteriors currently has 37 BBB complaints in the past three years yet still holds an A+ rating. And 30 negative reviews on Angie’s and they still have 4.5 stars. These ratings do not help the consumer and I ask that you review your ratings"

"hired broton to replace the garage door opener and trim around the garage and the keypads. Very prompt and courteous during initial work. In 2024 had to have the outdoor key pad replaced again as it was not working. About 4 months later outside keypad was not working again and the trim they installed around the door was turning black and tearing. called for service and they told me everything was out of warranty and they would have to charge me for a service call to look at it. Called them several days later and asked how much the garage door trim was as i was just going to buy a new keypad and trim and install it myself. They said the trim was $7' to pick it up there and install myself. That was about over $200. to pick up the new trim!! Just kept getting more insulting. Last week my neighbor was getting his garage door worked on and i had him look at it; he said the trim was installed too close to the garage door which caused it to rub the door too hard and turn black and tear. I told him broton installed and he said you were a quality co, said to call you and have someone look at it and you could definitely see it was installed improperly."

"After 6 months of waiting and broken promises, they brought the wrong windows for ny kids rooms causing major problems especially since I flew my kids out of town for this to be able to happen. Waiting for ownership to fix this"