Get matched with top home security system pros in Loxahatchee, FL

"Did not get nor receive any service, where did you happen to get my name and information from?"

"The alarm, when it goes off, is very loud!!! This is a good thing. If we ever need to activate it, it will definitely scare off anyone trying to come into our home. We can set it off from our phone or from the keyboard control panel that we installed in our bedroom. We feel very safe with this purchase."

"The breaker to my pool pump tripped and wouldn't turn back on. I had a guy coming to check the pump motor but wanted an electrician to check the breaker. I wound up having 2 techs from Mr Sparky come here so will review each of them. The first guy, Robert, was supposed to give us a free estimate for fixing the problem if it was electrical. He pulled the AC breaker and said it was burned, but didn't pull the pump breaker. Said he had no idea why the breaker wouldn't turn on. He charged me $167 for 'diagnostics' which consisted of looking at the wires to the for pump switches, removing the pump motor end cap to look at those wires, and opening the stone catcher basket (no idea why). Back inside, the pump breaker DID turn on, but again, he didn't know why. Turned the pump on but it shut off - twice. Then he sat at my table tapping on his tablet and ignoring me for 10-15 minutes as I stood there with my credit card, waiting to pay the $167. Finally he showed me 3 options on his tablet; one to replace all the breakers and 2 choices for installing a new breaker box outside, pricing up to $10K. We passed... When he left I looked at the troubleshooting manual for the pool pump. It said if the motor shuts off check for low voltage or power drop. So I called their office, explained the situation, and tried to get Robert to come back to check the voltage at the pump. Robert called me back but refused to return. When the office called later to see if I was happy with the service I explained it all and they scheduled another tech, Chris, to come the next day. Chris was very polite, respectful and professional. He checked the voltage at the pump (which was fine) and agreed we should replace the old breakers and add a surge protector, but said there was no need to spend $10K to put the breaker box outside. He said the AC breaker was NOT burned, but he did see evidence of old wires causing arcing as well as the wrong size breaker in one spot, and pointed out that we should have 2 ground rods outside besides grounding to the water main. (Robert never mentioned these) Chris did a much more thorough job of checking everything and it was all included in the $167 I had already paid. The difference between these two techs was such that I actually wondered if it was a "good cop/bad cop" ploy so I would believe what the "good" guy said and happily purchase service from him. If it was, it worked. We had Chris come back to replace all the old breakers, install a surge protector, and put in the grounding rods. Total cost was a little over $3K. As for appointment times.. The first appointment was set for 2-6 pm and they said the tech would call to let me know when he was on his way, which he did. The second appointment was 12-4 pm but he didn't call ahead, saying his ipad wouldn't let him make the call. The third appointment was supposed to be afternoon also but the email I received gave the time as 8 am - 6 pm. I called their office and the guy I spoke with said he'd add a note that I wouldn't be home until 2 pm. So with no call ahead of time I was surprised when Chris and his helper came to my door at noon. Not a big issue (as it would have been if they'd arrived at 8 am) but good to note if scheduling is important to you. The office staff is very friendly and makes you feel as though customer satisfaction is a priority. I didn't bother having another company come out to give me a quote so I can't say whether their pricing was high, low or average. But at least I know we have all new breakers now plus proper grounding and a surge protector, and I feel confident that Chris did all the work properly. Overall, I would have given Mr Sparky an F rating based on my experience with Robert, and still deducted one letter because of him. But if Chris had been the only tech we saw I would have rated them an A."

"I’ve had nothing but problems with SafeStreets. The installation was a mess—took hours longer than promised, and the technician seemed clueless about the system. When I called customer service, they were rude and unhelpful. The security system itself is glitchy and keeps going offline. Definitely not worth the hassle."

"Came to my house off North Anchorage to install a deadbolt and left a complete mess."

"From the initial call to completed job the customer service was top notch and the work was completed super fast and to my expectation"

"I wanted to thank Zach and Joe for helping me out in this situation. I was afraid I was going to lose my alarm system due to having a landline. That was a copper landline that is no longer going to be able to be used. I needed to go digital. I want to thank them for all of their help and understanding in my situation. I highly recommend Alpha alarm system to anybody looking for a qualified company, and they are very helpful prompt when they come out for their services ."

"The representative from Future Technologies stepped into my house and within 1 minute was able to identify and fix the problem that I had with my ring camera. In the past, I hired an electrician to hard wire the ring camera, but it never worked consistently. Even after 5 separate attempts to fix it, changing the transformers. However Future2000 Technologies fixed the problem!"

"On time and professional"