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"I provided the product and he installed it"

"Ken Marcus, the technician who performed the work, was highly professional and courteous. He completed the work in the time frame promised, including the recommendation and installation of a germicidal unit inside the air handler. Ken indicated that the germicidal unit was 99.9% effective in the killing and removal of mold, spores and bacteria from the A/C system. This would be of great help in the improvement of air quality inside the home, as well as prolong system life. Ken cleaned up thoroughly when the job was completed."

"Steve explained in detail the whys and the wherefores of the system, Eileen from the admin side was very prompt and knowledgeable about the submission of forms and paperwork, and Dustin and Brandon who installed the system were very professional."

"I wasnt happy with my existing HVAC Contractor so I called Air1 of Central Florida. Csaba came within few hours tested the system very methodically and diagnosed that drain pipe was clogged. He cleaned the pipe with pressurized nitrogen. His charges were reasonable."

"I called back on Monday, Donnie came out that afternoon and the price was great, he was professional and pleasant. The installers came Tuesday. A friend was at the house as I had to work and he kept calling me with things to ask Donnie. Donnie never sounded irritated and always said you are the customer and we want you to be happy. The issue required the technician to come back after he left Tuesday and he was pleasant as well even though it was already late. This technician couldn't identify why the unit was registering the correct numbers (my friend identified this issue, I would never had know, they left and all seemed fine). The technician was coming back Wednesday morning ( I had to take a day off of work) but Donnie first had another technician come to the house that evening. They found the copper pipes or whatever goes under the house was the problem and they needed to install new pipes through the attic. They never showed any disrespect or tone that wasn't professional and made me feel like the customer did come first. It took a lot of time and someone else to keep pushing the issue (my friend did A/Cs in Texas so he knew things luckily). When they say it isn't really the A/C that fails it is the installation, this could have been one of those. Thanks Service Star for great service. Luckily it isn't hot out but I can't really test the system but we will!"

STATE CERTIFIED AIR CONDITIONING CONTRACTOR, HEATING , REFRIGERATION. WE SERVICE ALL BRAND SPECIAL FINANCING AVAILLABLE.

Since our establishment in 1961, Pro-Tech Air Conditioning & Plumbing Service has been a distinguished provider of HVAC and plumbing solutions in Orlando. Our dedication to delivering outstanding customer satisfaction, coupled with our focus on offering premium products and services, ensures that every client experiences the highest level of satisfaction.\n\nOur Commitment to You\nAt Pro-Tech Air Conditioning & Plumbing Service, our top priority is your satisfaction. We believe in building long-lasting relationships with our customers by providing exceptional service, expert advice, and high-quality products. Our goal is to keep your home or business comfortable all year round, and we are always here to help with any questions or concerns you may have.

"Sales and Installers were great. It took about 3 days to get all equipment installed with afternoon thunderstorms cutting days short."

"I purchased a new home and had the a/c thoroughly cleaned, checked and serviced. The person who answered the phone was very nice and helpful. Two technicians arrived on time and told me everything they were going to do and how long it should take (approx 45 mins to 1 hour). When finished they showed me what they found. I was expecting the worse, but they told me the unit was in great shape. A 'little low' on coolant so they added some - no additional charge. They were clean and tidy - and cleaned up after themselves. They walked me around the outside unit and explained what they had done. Inside, with me beside them, they checked the temperature out and showed me the reading at every vent. They suggested for our allergies that I had mentioned earlier, a UV light, that goes into the air handler (in the closet). They were not pushy at all - it was just an option. I had them install the UV light. And we have been getting cold air and sleeping well ever since. I can't recall the price and don't want to guess but i remember thinking the price was great. My extended family has used them three times since and have all been very happy with the price and service. our daughter and son-in-laws air was blowing warm summer of 2017 and a call to Aurora Air had a technician out the same day. They found a faulty part ($85) and replaced it. Good honest company and people."

"The whole process was a breeze from start to finish. The customer service/scheduler was very polite and professional. Tech was on time to diagnose the problem. They ordered the part and he came and installed it in 15 minutes. He showed me what had gone wrong in the broken part, and told me what to listen for if it happens again on our 2nd unit."