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"Nobody ever showed up or contacted me."

"Everything went great would definitely hire again"

"Did not get nor receive any service, where did you happen to get my name and information from?"

"We needed a whole irrigation system installed. Dynamic Sprinkler and Lighting did a fantastic job. It works great."

"The pricing was very good. The lowest I quote I had. The price was lowered initially by the female owner without me even asking. The communication was spotty initially and then non existent at the end. I give it to crew, they had an initial road block. Part of my walk way leading to my house was poured with the initial slab for the house. This made it super thick. The boys tried to chip at it but eventually the boss man had to come up with a new plan. The plan was good and it ended up being the best option. The issue I had was with the details. There was a 2 foot by 2 foot corner area that was done very poorly. By poorly I mean It looked like someone blind measured and did it. I have 2 to 3 inch gaps where the house meets the pavers. I have a down spout that is piped underground that had the same gaps. Instead of measuring and cutting pavers to spec, they just decided to used the pavers they already had. Because the pavers are set dimensions it left huge gaps that when you see it you just shake your head. The rest of the area is good but not above average. Some pavers are already starting to become unlevel. The portion was the last part in the day and it was getting dark. Because of this I believe they didn't want to cut pavers and just plopped the ones they had resulting in a ****** job. This allowed them to be done in one day and not come out another time. The issue is when I addressed this with the female owner she assured me it would be fixed. After 4 attempts which included 2 no call no shows I stopped asking them to fix it. Having little things to fix is very common but the great companies fix any to most issues after a job is done. At this point I already payed them in full so the urgency wasn't there. In the end I found out that the owners, a couple, were split and this ultimately affected the communication. The wife would quote and be the middle man and the husband, along with a crew would do the work. Because their personal relationship wasn't good it in the end resulted in poor communication and a job that still has issues needed to be addressed. I wouldn't recommend this company due to the personal side of their relationship affecting the business side. The information about the relationship was told to me by the wife herself which I thought was unprofessional."

"they suck got charge over 400 and and have 4inches of standing water now. Never had a problem with standing water before. Guy came out and just kept saying I have alow spot. Funny I never had issues with the "low spot" until after they did this work."

"Never showed for the scheduled appointment"

"If I could give less than 1 star I would. Here’s my story….Moved to Florida 3 years ago from the Northeast. Needed a generator so I narrowed it down to 2 venders from Google reviews...Reliable Power Systems and APS. Prices came in about the same, sales people were both likable, it was a coin toss who to use. I chose poorly. It took 8 months to get my generator installed (COVID shortages, not Reliable’s fault). Reliable has a nice on-line system where you can check the status of your install through the whole process. The installation went smoothly - so no problems there (although, they did leave a bit of a mess in my garage, made some holes in my drywall that they wouldn't patch etc. but no big deal). After the install, I immediately sign up for the yearly maintenance agreement with them. Fast forward 8 months later and here’s where my problems start. I have 10 guests visiting me and staying at my house (of course this is when I have problems) and one morning the electric in the kitchen, the hot water heater, the a/c and pool pumps aren't working. The circuit breakers appear all fine and everything else in the house is working. I notice blinking lights on the generator module and so I call Reliable. I explain what’s going on, I tell them I have 10 house guests. Reliable tells me they can’t make it out to my house for 2 weeks. TWO WEEKS. I’m like, how is that possible? It’s March, it’s not even hurricane season. There hasn't been any storms, it’s literally a normal time of year. I tell them I have a maintenance contract with them. They don’t care. TWO WEEKS. I ask to speak to a manager. Two hours later the manager calls me back, says he can fit me in the schedule in 6 days. SIX DAYS (which is 2 days after my guests will have left). Now, what the Reliable manager doesn't know is that in the two hours time between my first call to Reliable and his return call to me I have called my electrician in a panic. I have 10 house guests I can’t cook for, who came to Florida and now can’t use the pool or hot tub, and it’s getting warm in the house. My electrician says “Reliable is the worst, call APS”. So, I call APS. Now, I am not APS’s customer. I did NOT just spend $40,000 with them 8 months prior to purchase and install a generator. In fact, I’m the one who asked for a quote and then didn't even use them. I am no one to them. What does APS tell me? “We’ll be out in an hour”. An hour later they arrive, 15 mins after that they have re-booted my module and suggest that if it happens again that they replace it. APS’s technician had come to my house, fixed the issue and left before I even got a return phone call from Reliable’s manager telling me that he “could fit me in his schedule in 6 days”. I explained to the manager that I had called his competition and that they had already come out and fixed it. The manager told me that “Reliable has a lot of more important customers that take priority over you, like hospitals etc and we always service them first.” Ok, Hospitals are important. But six days in a non-emergency time of year to get a 15 minute repair? How long of a wait will it be during hurricane season? And no customer likes to be told that they basically aren't important—especially after just spending $40,000. I tell the manager this, and that I’m going to leave them a bad review. His reply “We have lots of good reviews, one bad review isn’t going to hurt us”. Hmmm. Are you getting a clear picture of what kind of company Reliable Power Systems is? Do yourself a service and hire Assurance Power Systems from the get go. I now have my maintenance contact with APS and they have continued to provide me with excellent and timely service."

"What a mistake I made in hiring Elcon. Their estimate was 25% more than my other estimate from a licensed well-reviewed electrician, but I went with Elcon because I thought hiring a large company would help ensure things went smoothly, efficiently and give me some peace of mind. Unfortunately, the result was just the opposite. There were two fairly simple jobs. The first was to install an outlet on the opposite side of drywall where there is already a switch. The electrician took out the switch where you can clearly see the other side of the wall yet he still cut right in front of the stud exposing over 4 inches of stud. Why he didn’t use a stud finder or drill a small hole first before cutting completely baffles me. He did fess up to it immediately and patched it, but never even apologized. I had to match/buy paint to match the wall and cover the patch. Next he installed a non-GFI outlet in a laundry room which is against NEC code. When I informed him that the outlet was not to code, he said their estimator didn’t put a GFI on the quote. Yet I specifically requested a GFI outlet in my email to them - both in writing AND in a photo of the job. Why neither their estimator nor their electrician followed NEC code was concerning, but he did switch the outlet eventually. The other job was to install an outdoor wired box which was clearly titled as such on the quote. When I showed the electrician where the box was to be installed, he said he didn’t have a box with him. How he did not have one of only two fixtures needed for the job is beyond me. Also, instead of going to get the box before starting the job, he did it after the wires were threaded and exposed. He was gone for 40 minutes when there is a Lowes right next door to me. If it had rained, all of my entire pool wiring (which he wired up to) would have gotten wet. I paid him in full and contacted their office via email to explain what happened. Their office manager did apologize, but her unhelpful solution to my wasted time and extra money I had spent to paint was to schedule more time with me so their estimator could “spot check” the electrician’s work. Now, not only does their lack of trust in their own electrician make me worry about the completed install, but this would have been the third time I had to take time away from work and for their convenience. This is because instead of using the detailed request and photos I sent them of the job, the estimator still wanted to see it in person. And when the estimator arrived, he asked questions that were already in my request and took the same photos I already sent. When I finally pointed out that it was all in my request and photos, he then looked and was surprised it was all already there. Thankfully, I only scheduled Elcon for two of the four jobs they estimated for me. I was going to schedule those at a later date but after this experience, I decided to hire another company for the remaining jobs and will be sure to have them check all of Elcon’s work."

"Ivan came in and replaced the main electrical panel on time as promised. He was courteous and professional."