Get matched with top kenmore vacuum repair pros in Ensley, FL

"Super helpful"

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"I can't say enough great things about Budget Appliance Repair! They repaired my older Thermador oven a while back, and their service was nothing short of exceptional. Instead of rushing through the job, they took the extra time to thoroughly diagnose and fix the issue, ensuring my oven was in perfect working order. Their dedication and expertise saved me from having to purchase a new stove, which I truly appreciate. If you're looking for a company that goes the extra mile with honesty, skill, and top-notch customer service, I highly recommend Budget Appliance Repair!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Dan provides professional work. I didn’t feel like just a number that he had to “get to” for an appointment. He genuinely cared and that makes for a quality experience that I don’t normally find when hiring help for my home. 5 stars, would hire again and would 100% recommend. This business is above and beyond"

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"The customer service with respect to the two women I spoke with taking calls was excellent, but that is unfortunately the only thing I can speak of highly with respect to our experience with Mr. Appliance of Huntsville. We contacted them for a diagnostic on our older model Samsung refrigerator that was no longer cooling. The service technician that took care of the call said "with 99% certainty it is the computer" and proceeded to replace this part to the tune of over $600. Not even 24 hours post repair it was evident that the issue was not the computer as the refrigerator still did not work. (We did learn later that this was the least likely culprit in this situation, the thermistor being the usual suspect). We reached out to let them know the refrigerator was still broken and they sent the tech back over who now decided without performing another diagnostic it was the fan. He replaced the fan but refused to leave our old fan. When we questioned him politely about his process he threatened to leave. We were not charged for the visit (which was appropriate), however this fix did not work either. We called again and this time the technician came over with his supervisor. We overheard Samsung on the phone scolding the technician for not doing a diagnostic he suggested. They fixed the appliance, but refused to let us know what was fixed and told us to reach out to the office for that information. I then had to call back in to find out what the fix was, and as it turned out, the thermistor was in fact what fixed the problem. I then asked for an itemized receipt for the costs of the parts as well as the repair service. They sent a receipt that was again not itemized. I called in again to ask for an itemized receipt as I don't feel it is right to pay for the most expensive part/repair when the actual part that fixed the refrigerator costs between $30-$50. They have repeatedly refused to send an itemized receipt and now they refuse to contact us. We want to pay for their diagnosis and the appropriate fix, which from our research is no more than $250, certainly not $600+ tax! We feel their customer service is lacking from both an administrative side and a technician side. In addition, with their lack of transparency in their billing practices and predatory service model doing the most expensive repair first, we cannot in conscious recommend this company to anyone."