"I was having some issues with water coming into the basement through the foundation and walls during rainy weather. Not flooding, or even shop vac-able volumes, just enough to be annoying and require mopping. Dominic and his crew were here today to install an under-floor drainage system and a new sump pump. I was dreading the demo (I have a concrete floor) and the mess involved, but these guys came prepared for everything! They used dust abatement measures to protect all my basement-stored items, and they removed and hauled all the debris away when finished with the excavation. What really impressed me was the concrete restoration upon completion. I've previously had a sewer line replaced through the basement floor, and the contractor really "botched" the floor repair. I can't describe how different this experience was! The concrete installed today is immaculate! Dominic takes pride in his work and with good reason! The new concrete is perfect! I am thrilled!"

"I had water coming into my basement from somewhere and I figured it was from a glass block window. Basement Systems USA came out and looked in the basement and at the window from the outside to discover there was no drain in the well and the water was filling up the well from underneath because the water had no where to go and then found its way into the basement. They drilled a hole from the the window into the basement. They attached a channel to the wall and installed a french drain leading to the sump pump. A new, stronger sump pump was installed. Luckily, I got the work done before the rain came the next day. The next day it rained and the basement was dry. Morgan explained the system to me after all the work was done. The work was done neatly and cleanly."

"toilet rebuild, drain line snaking"

"I'm not fully moved into the home yet, but I will update when I am there permanently. The crew was very professional, worked diligently, cleaned up after every day of work (three day job--french drain expansion, two additional sump pumps installed, window drains into the sump pumps, pretty extensive job)."

"They performed the work quickly and the guy was nice but the charge was 480 for a clearing a basement accessible drain. Got quotes from other for 150-350~ for clearing the same drain but wouldn’t come out as soon as DE plumbing pros. Seems very overpriced and wouldn’t use again unless I absolutely had to. Their customer service was good and theirs plumbers professional."

"This company did a first class job solving a basement foundation water infiltration problem in our commercial office building in Upper Bucks County, PA. A project manager came out to assess our situation; he came up with a proposed solution on the spot, provided us with a written proposal and sample photos of other similar work they had done. The work required excavating a small portion of the foundation on the exterior and filling a crack in the foundation wall down to the footers. The crew came out as scheduled and completed the job in a single day as predicted. Some follow up tweaks were needed, and I'm happy to say that the customer service team and follow up crew responded promptly and made some necessary adjustments to button up the job as promised. This is a first class operation and I do not hesitate to recommend this outfit to other colleagues and property owners needing this service."

"Love my shower. A few issues were quickly resolved by West Shore techs. Adjusting doors and correcting leak near Top of drain. This Company is the real deal great product and great service . Tim did a great job and clean up of service that was requested."

"Travis went above and beyond to deliver great service. He took pictures of what he saw going on in the crawl space. He patiently and carefully explained those issues to me. He is very knowledgeable. When it’s time to service the dehumidifier next year, I will be sure to ask for him."

"I reached out on Anji for recommendations for plumbers and DPP called within minutes Ron Guderjahn came out to fix a slow drain for us. He explained everything, gave us several options on how he could do the repair with different price points, and was extremely nice."

"Rob was our technician - wonderful customer service and showed up on time on a last minute Friday afternoon call. A bit more expensive than I'm used to for clearing a drain, but very happy he got it done for us so can't complain. Would use them again for sure!"