Best foundation drain installation pros near Warwick, MD

"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."

"Hired them for 3 projects I have installed this basement waterproofing solution in 2 homes. System speaks for itself. Nothing better on the market. Work was first rate. Expectations were presented prior to the project. Details on what would happen and how the project would go. Would not hesitate to use again ERV installed New basement egress. This project did not go as planned, but not at the fault of basement systems. Was originally supposed to get a BILCO door but due to unforseen issues, that was not able to happen. They ended up installing a new staircase from my basement to ground level. Work was first rate and ended up better than a bilco door. Company re landscaped and everything is as it was. All work performed was top notch and no issues on anything they have done"

"Excellent all around experience!!!!!!!! After a series of storms and gradual water soaking our basement carpet several times, I finally called Waterproofing One in April, 2017 after seeing their ad several times on our St. Basil's church bulletin. I spoke initially with the owner-Joe who was helpful and he dispatched Dave Cook who came over within an hour. Dave Cook has been in this business and related utility engineering previously for over 30 years and really knows his stuff. Dave was extremely thorough, spending time in the basement, looking at some pictures I took of the damage and spent a considerable amount of time walking around the exterior of my property and reviewing the landscaping where most problems start. Dave wrote up a report of what work was needed including extending downspouts, recommending we have our contractor add a louvered door at the top of the steps for aeration (a great idea given no windows in basement) , waterproofing the well water closet walls, spraying impacted area for potential mold, and installing a new French drain and sump-pump system with battery backup. Gene and his crew then came over on May 17, 2018 and performed the construction and installation work and did a great job. Those guys worked extremely hard in what is inherently a muddy line of work and were very courteous, professional and left the basement very clean. Gene took extra time to show us exactly what they were doing as they drilled holes into the lower cinder block walls, laying of the perforated pipe and some of the damp mold on the wooded studs he extracted at the impacted area. We paid exactly what Dave originally quoted! Dave Cook came back checked on things and made some other recommendations including adding stones around the foundation outside and in holes to avoid soil erosion and soften the acceleration of rain water into the ground. Once the work was finished and our carpenter redid the walls and painting, We had subsequently refinished the basement with high end vapor/mold resistant padding from Mohawk and a quality polyester carpet. 15 months later and here we are on September 30, 2019 after 50+ rain storms since installation and NO WATER nor Mold issues in the basement!!! We are really enjoying our basement again thanks to WATERPROOFING ONE!!!! 5-STARS!!!!!!!!"

"This was a huge job. A complete basement waterproofing - new internal drains installed and two new sump pumps installed. The guys were great - came on time worked hard all day and cleaned up after themselves. The only negative was at the completion of work when it was time to pay the amount was less than what was originally quoted. I told the guy that and he insisted that it was what he had. I even showed him the quote on paper. I paid it - glad it was less, but a few days later got a call from the office telling me I needed to pay another $1600 (the difference between the original quoted price and at the time of service price) I told her what the guy told me and she got a little rude saying "well you knew what the quoted price was" - yeah I DID know and was prepared to pay but after install HER guy insisted it was the price he had. I wasn't trying to get out of paying but the confusion on how much it costs was with the people working there. I didn't appreciate her attitude as if I was trying to skimp out of paying. Nevertheless, I ended up with this additional payment. However, the work is supposed to be guaranteed for life. No complaints there."

"The foreman, Roberto and his crew, Alun and Jose did an excellent job installing push piers to stabilize our foundation. They did a super job of resolving an unexpected problem that was encountered with a footer under a slab portion of the foundation. These men are a valuable asset to your company."

"Worked with them to install french drain and sump in basement of home we recently purchased. There was an existing sump, but no french drain, and the location of the existing sump was inconvenient. Relocated sump to a corner where it was not in the way. Work was fast and efficient."

"Done Right Today had very reasonable prices, were professional and courteous and got the job done quickly. We had a clogged kitchen drain that we tried everything to get unclogged but had no luck. We hired Done Right Today and they actually called and said they could be there earlier than the quoted time which was great. They were in and out, fixed the clog quickly, left everything nice and clean and explained what the problem. We are very happy with the service they provided."

"Because of the great service from Best Buy I feel compelled to update my review below. My situation was complicated. A spring runs continuously under our slab, there was water in several places within our finished basement, and there was a leak under a supporting I beam. Best Buy, unlike other companies, warrants the entire floor, not merely the area around their work. This warranty is invaluable as my experience demonstrated. Andrew, the owner, and his crew came out at least 5 times, sometimes on short notice, once on Sunday, to figure out how to solve all of the complicated issues. They had to build a perimeter drain, a lateral drain, and a speed drain and they had to epoxy around the supporting beam. On one occasion I called because there was a damp spot in one place, but Andrew pointed out several others that I'd missed. Of course, it wasn't in his interest to do so as it required more work. I highly recommend Best Buy!"

"We had them install an indoor sump pump (including digging the pit and pipes) and some basement walkout drain installation. They did high-quality work and finished quickly. Their price was the best of 5 quotes I received and so the value was high. The only thing that was not perfect was that communication was slow, sometimes they did not respond to texts, but they were good when they responded, and they showed up on time. Overall, 9/10, highly recommend!"

"tech mike stiles on time,booties and super freindly. had drain repair done quickly and cleaned area better than when he arrived. took time to explain what happens to 60 yr old galvanised pipes. our pipe was closed down to less than 30% of function. mike augerd it uot as much as he could and sink draining ok. he left us with a complete estimate and scope of work to replace pipe for us to think about. absolutly no pressure to do more at this time. thank you mr rooter and mike stiles. will use again and already recomended to neighbor"